Anthony Hoover | Page 4

Service was a short wait and I was able to get a same day appointment. appointment. More

by ALSHLEY.BRAZILE Verified Customer Verified Customer

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I advisor Anthony did an excellent job on providing on the status of vehicle. I would also give a thanks to Mr. Cash for great big smile. the status of vehicle. I would also give a thanks to Mr. Cash for great big smile. More

by WRONGWAE Verified Customer Verified Customer

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James is always spot on. He is a good fellow to work with. I recomend him highly. He is a good fellow to work with. I recomend him highly. More

by PAMELASUE27 Verified Customer Verified Customer

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Everyone was pleasant, informative, efficient and took care of all needed services in a pleasurable and competent fashion. care of all needed services in a pleasurable and competent fashion. More

by S Appelhof Verified Customer Verified Customer

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Anthony Hoover is why I come to the dealership. He always takes care of me and does whatever he can to make it right. He always takes care of me and does whatever he can to make it right. More

by PAPAB81 Verified Customer Verified Customer

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Mr. Hoover is efficient and care about his customers. Thank you for being patient and understanding towards my needs concerning my vehicle. Thank you for being patient and understanding towards my needs concerning my vehicle. More

by RUDDP146 Verified Customer Verified Customer

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First time to visit the service dept. Anthony was nice and courteous. Vehicle was faster than expected Anthony was nice and courteous. Vehicle was faster than expected More

by JENNYFRANCE428 Verified Customer Verified Customer

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Mr. Hoover was very diligent, thorough, and courteous. I was very pleased with how he interacted with me. I rated the Dealership only 3 stars for the following reason. I delivered my car on a Monday at 10 was very pleased with how he interacted with me. I rated the Dealership only 3 stars for the following reason. I delivered my car on a Monday at 10:30 AM for the following repairs/services: (1) oil/filter change, (2) fuel injector service, (3) new battery, (4) brake fluid flush, (5) CVT transmission flush and refill, (6) 4 wheel alignment, (7) brakes and shocks inspection. On Tuesday morning I received the estimate for repairs/service and was advised rear brakes needed to be replaced and front struts and rear shocks replaced. My complaint is that the first 6 items listed above were not started until Thursday/Friday. I do not understand why those 6 routine services were not completed "well before" Friday. I was told that the Service Manager wanted ALL parts for the brakes/struts and shocks to arrive before ANY of the work would begin. I understand the parts for brakes/struts/shocks (BSS) had to be ordered and thus work on that could not begin on those items. Please explain the time management of the first 6 items and waiting to begin repairs for them based upon parts delivery for BSS. Thank you. More

by LEMANSBOYTOY Verified Customer Verified Customer

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Anthony Hoover always goes up and beyond to help. Super recommend people visiting this location. Super recommend people visiting this location. More

by Anonymous Verified Customer Verified Customer

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Great customer service and attitude from the team. Had a good experience with the dealership. Had a good experience with the dealership. More

by SXAYAVONGSY Verified Customer Verified Customer

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