Anthony Pociask

Unprofessional Sales Manager alert! !!! Our sales person Dorian was very knowledgeable about the Atlas Cross Sport that we were looking to purchase and even found the exact vehicle from !!! Our sales person Dorian was very knowledgeable about the Atlas Cross Sport that we were looking to purchase and even found the exact vehicle from another dealer. When we came in to negotiate our deal, Dorian asked what more they could do to secure our deal. We expressed what we wanted more for our trade-in and as close to 0%/60 month finance rate (Nissan's current deal). The Sales Manager Anthony Pociask came out of his office and was seething that we had the nerve to even ask. Absolutely no negotiation. His behavior made Dorian and us so uncomfortable and we could hardly get out of the showroom fast enough. His behavior was so disrespectful, unprofessional and uncalled for, and he totally blew the deal for Dorian. BTW, it was the same deal that we had already secured from Schaumburg Nissan and they were amazing to deal with!!!! More

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I purchased a Certified Pre-Owned 2024 VW Atlas on September 6, 2025, from Castle VW of Schaumburg. During the test drive, I raised concerns about multiple windshield chips and was assured by both the September 6, 2025, from Castle VW of Schaumburg. During the test drive, I raised concerns about multiple windshield chips and was assured by both the salesperson, Eryk Buczynski, and sales manager, Anthony Pociask, that the vehicle met CPO standards and would not have been sold if repairs were needed. However, after about six weeks and with colder weather, the chips began to spread, indicating they had either not been repaired or were repaired improperly. Multiple follow-up emails and calls to the dealership throughout October went unanswered or unresolved, despite repeated requests for a copy of the CPO inspection report. Because I live several hours from the selling dealership, I contacted my local VW dealer for assistance. Their staff helped coordinate an inspection with a local glass company, which confirmed the windshield had not been properly repaired and should have been replaced entirely. I was informed that the dealership’s three-month warranty only covered repairs, not replacement. When I relayed this information to Castle VW, my concerns were dismissed, and I was given limited options: file an insurance claim with a deductible, drive seven hours round trip for replacement, or accept a partial reimbursement well below actual replacement costs. Additionally, I received inconsistent and incomplete inspection documents, none of which were the official CPO inspection report I had repeatedly requested. After escalating the issue through VW Customer Care and ultimately to a vice president of the auto group, it was confirmed that the CPO checklist had not been completed at the time of sale and that I should have received specific documentation per VW’s CPO program. Nearly two months after purchase, I finally received a CPO inspection report dated well after the sale. Ultimately, the dealership agreed to replace the windshield at my local VW dealer at their expense and complete the required CPO inspection. This resolution reflects what I had requested from the beginning and came only after months of unnecessary delays, miscommunication, and wasted time. More

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We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday a They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-) More

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A customer centric dealership where you feel comfortable walking around, looking, and asking questions. Sales people (Mike K) are extremely helpful. walking around, looking, and asking questions. Sales people (Mike K) are extremely helpful. More

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