Anthony Rad

I-95 Nissan responded

Thank you for sharing your experience! We’re delighted to hear that you found our service comfortable and fast. It’s great to know that your vehicle was returned to you in even better condition — that’s exactly the level of care we aim to provide. We truly appreciate your feedback and look forward to serving you again!

I-95 Nissan responded

Thank you for sharing your experience! We’re glad to hear your wait time was quick and efficient, and that you enjoyed the variety of drink options available in our lobby. We strive to make every visit both convenient and comfortable. We appreciate your feedback and look forward to seeing you again!

I-95 Nissan responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that everything went so well and that you enjoyed the added touch of having your car washed. Our team truly strives to provide accommodating, attentive service, and your kind words mean a lot—even if the service advisor’s name slipped your mind! We’ll be sure to share your feedback with the entire team. We look forward to welcoming you back again soon.

I-95 Nissan responded

Thank you for providing your feedback. We take all customer concerns seriously and would like to clarify the circumstances surrounding this transaction. At the time of purchase, all pricing, terms, and financial obligations were reviewed in detail before any documents were signed. You, the customer, voluntarily signed the completed paperwork, acknowledging full understanding and acceptance of the vehicle price, financing terms, and contractual obligations. Following delivery, our team made multiple good‑faith efforts to address concerns and explore possible in‑house solutions. Unfortunately, no dealership error or misrepresentation was found, and the contract accurately reflects the agreed‑upon terms at the time of sale. We understand that purchasing a vehicle is a significant decision, and buyer’s remorse can occur. However, dissatisfaction after delivery does not negate a legally executed agreement nor does it indicate improper conduct by our finance department. Our finance professionals are highly trained and strive to provide clear and transparent explanations to every customer. We regret that you feel dissatisfied, but we respectfully stand by the professionalism of our team and the validity of the signed contract. We remain available to answer questions or provide clarification regarding the agreement, but the transaction was completed appropriately and in accordance with all applicable guidelines. Kylinn Dominguez Owner Loyalty Manager 561-713-9914 I-95 Nissan

I-95 Nissan responded

Thank you for taking the time to share your feedback. We sincerely apologize for the longer-than-expected wait during your visit, especially since you had an appointment. While your vehicle was in for an oil change, our service included a comprehensive multi‑point inspection to ensure everything was operating properly, as well as a complimentary car wash. We understand that your time is valuable, and we regret that your experience did not meet expectations. Your feedback is important and has been shared with our management team as we work to improve efficiency and communication for our customers.

I-95 Nissan responded

Thank you for your feedback! We’re glad to hear your experience was good overall. We also appreciate you sharing your thoughts regarding the sales interaction. Our team strives to provide helpful information about new models—like the 2026 Nissan Sentra—without making customers feel pressured. Your input is valuable and helps us continue improving the experience for every guest. We truly appreciate your visit and hope to see you again soon!

I-95 Nissan responded

We’re very sorry to hear that your experience did not meet your expectations. That’s never the impression we want to leave, and we understand how frustrating this must have been for you. We truly value all feedback—positive or negative—as it helps us identify areas where we can improve. If you’re open to it, we would appreciate the opportunity to learn more about what went wrong and see if there’s any way we can address your concerns. Please feel free to reach out to us directly. Kylinn Dominguez Owner Loyalty Manager 561-713-9914 I-95 Nissan

I-95 Nissan responded

Thank you for sharing your feedback. We’re glad you were greeted promptly upon arrival and appreciate you letting us know about the oil leak concern. Our team will make sure to inspect the issue thoroughly and resolve it for you. Your satisfaction and safety are our top priorities, and we look forward to getting this taken care of quickly.

I-95 Nissan responded

Thank you for your kind words! We’re delighted to hear you had a great experience and enjoyed the interaction with our team. Providing pleasant, all-around excellent service is what we strive for every day. We appreciate your feedback and look forward to serving you again!