Anthony (Tony) Barton | Page 16

Service Everyone is very friendly and helpful. The service was great! I chose to stay while the car was being worked on and it didn’t take to long before I go Everyone is very friendly and helpful. The service was great! I chose to stay while the car was being worked on and it didn’t take to long before I got my keys and car back! More

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Always a pleasure. I have dealt with Ray Skillman GMC for years. I've never had a problem with staff or service. They aim to please at Ray Skillman. Thank you for great I have dealt with Ray Skillman GMC for years. I've never had a problem with staff or service. They aim to please at Ray Skillman. Thank you for great service throughout the years. More

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Never going back. I requested a service appointment online, for which I was later called to confirm. The lady had all the details about my vehicle: GMC Sierra 2500HD, D I requested a service appointment online, for which I was later called to confirm. The lady had all the details about my vehicle: GMC Sierra 2500HD, Duramax. She said it would not take more than 30 minutes for the engine air filter to be replaced. So I confirmed the appointment. During my service, Tony, a service consultant came to talk to me about the service. He asked why I wanted my air filter changed, many times. As well as berating me on my decision to get my GMC truck serviced at a GMC dealer. I explained that I prefer having my vehicle serviced at a proper dealership, and the service to be done every six months. He did not like that response, and keep berating me with the same questions. To end this conversation he said that dealership does not have a diesel mechanic, so they don't work on diesels. When I asked him why he was treating a paying customer so poorly, he went back to his questioning. Keep in mind, I just wanted my engine air filter replaced, you do not need a diesel mechanic to do it, any mechanic can replace it. He said it would take two hours to get my air filter from the airport, as the part was not kept in stock. My vehicle is a 2005 GMC Sierra k2500 HD. I was informed during the appointment confirming phone call that they had the part, and the service would take half an hour. The service ended up taking over three hours, 190 minutes to be exact. During that 190 minute wait, I approached Tony to check the status of my vehicle, he ignored me. Tony was rude and unprofessional the entire time I was at the dealership. At the end of the appointment, as I was paying, I asked him why the dealership sold diesel GMC's, but did not work on them. He ignored me, once again. More

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Great service It is nice when a service team truly understands how to provide good service. This team always makes sure my needs are met and are patient with my sch It is nice when a service team truly understands how to provide good service. This team always makes sure my needs are met and are patient with my scheduling needs. More

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Very slow service on vehicle Had an appt. for oil change, arrived 7:45, finally got it done at 9"30. Oil change only, way too long. Was told only one person was back there doing Had an appt. for oil change, arrived 7:45, finally got it done at 9"30. Oil change only, way too long. Was told only one person was back there doing them. Maybe need another person or so. Maybe it was a bad day, but I wasn't a happy customer. Didn't get my car washed. More

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.Service of a tire on my vehicle I received great service.The employees were friendly and pleasant .They serviced the tire at a fair price and it seems to be a successful repair. I received great service.The employees were friendly and pleasant .They serviced the tire at a fair price and it seems to be a successful repair. More

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Service Services was on time and all repairs was completed in a timely manner.The service people was friendly and good to keep up date on the service. Services was on time and all repairs was completed in a timely manner.The service people was friendly and good to keep up date on the service. More

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Awesome! I always experience great customer service here. The quality of work that is delivered is above average. All the staff memebers are great. Thanks guys I always experience great customer service here. The quality of work that is delivered is above average. All the staff memebers are great. Thanks guys! More

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True, sincere, customer service. I was very surprised at how well I was taken care of as a customer. I was treated very well, the team was respectful and the service department and Us I was very surprised at how well I was taken care of as a customer. I was treated very well, the team was respectful and the service department and Used Car Manager went above and beyond. Cudos to the Ray Skillman team. More

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Service Review Recently called and schedule an oil change. As usual the service people were receptive to my call and acknowledged my appointment when I arrived. Th Recently called and schedule an oil change. As usual the service people were receptive to my call and acknowledged my appointment when I arrived. The turnaround time was very reasonable and all work that had been explained as well as review of all items on the vehicle that had been checked. Would recommend the Service Department for the quality of service and promptness. More

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