Antoine Mitchell

I regret purchasing a car from EchoPark. Initially, I thought the buying process was fully transparent, but I later discovered that key safety features were missing—something I assumed would Initially, I thought the buying process was fully transparent, but I later discovered that key safety features were missing—something I assumed would be standard. While this is ultimately due to the manufacturer, the dealership failed in its responsibility to ensure I understood exactly what I was getting. EchoPark prides itself on its "190-point inspection," but what good is that if they don’t take the time to educate buyers on crucial details? Their job isn’t just to sell cars—it’s to inform customers so they can make confident decisions. Instead, they let me leave the lot thinking I had features that simply weren’t there. The staff was friendly, but that doesn’t make up for a lack of transparency. When you’re spending this much money, you need more than just a smooth sales process—you need honesty and thorough communication. Unfortunately, five days after my purchase, I feel deceived and disappointed. EchoPark’s “hassle-free” model seems to prioritize speed over customer education, and that’s unacceptable. More

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