April Sorensen
April Sorensen at RK Chevrolet

April Sorensen

Compliance

RK Chevrolet

2651 Virginia Beach Boulevard
Virginia Beach, VA 23452

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9 Reviews
not yet
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9 Reviews

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9 Reviews of April Sorensen

June 25, 2024

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Employee Rating

Came in with very little hope and not much money but keliah was very helpful she came up to me and made me feel good about purchasing a car. More

by Montiquo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelly Glazer

Jun 25, 2024

RK Chevrolet responded

Dear Montiquo, Thank you for taking the time to leave a 5 star review. We appreciate you sharing your experience and congratulations on your purchase. We are happy to have you in the RK Family! Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

May 31, 2024

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Employee Rating

I previously bought an used vehicle from this dealership abiut 6 years ago, and it turned out to be such a great deal, that I went back to purchase another used, but newer car. This time my salesperson wa More

by flaviasyren757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelly Glazer

Jun 03, 2024

RK Chevrolet responded

Dear Flaviasyren757, Thank you for taking the time to leave a 5 star review and kind comments about Santi. We appreciate you being such a loyal customer and thank you for your recommendation. Congratulations on your purchase and we look forward to seeing you again in the future. Thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

July 04, 2023

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Employee Rating

My family and myself are very happy with the experience of buying another vehicle, at first I was reluctant about stopping at RK Chevrolet,I have brought several cars and trucks in my life, but was a wond More

by clvnwr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelly Glazer , RICARDO TRACEY

Jul 10, 2023

RK Chevrolet responded

Dear clvnwr, Thank you for taking the time to leave us a 5 star review and for sharing your experience with Ricardo. Thank you for trusting us in your purchase and we hope to see you again in the future. Thank you again Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

Jul 10, 2023

clvnwr responded

RK your business is very good, and the salesman are great.

May 24, 2023

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Employee Rating

My wife and i are thrilled with the service and professionalism we experienced. Santi was very helpful and Dorina. I recommend this dealership to everyone in virginia More

by leewillie018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelly Glazer

May 25, 2023

RK Chevrolet responded

Dear Leewillie018, Thank you for taking the time to leave us a 5 star review and for your kind comments about Dorinda and Santi. We appreciate you feedback and hope to see you again in the future. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

January 17, 2023

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Employee Rating

PURCHASED A TRUCK $14,000 CASH DRIVE 1 DAY CHECK ENGINE LIGHT CAME ON. TOOK DEALERSHIP 2 DAYS RO CONTACT US! ITS BEEN 2 WEEKS TRUCK STILL AR DEALERSHIP! HAD TO RAISE SAND TO GET A LOANER VEHICLE!! EMPLOYEE More

by Debbie Brooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Jan 19, 2023

RK Chevrolet responded

Dear Debbie B., Customer satisfaction is very important to us, I am sorry we have not communicated clearly. Our General Manager, Greg Reynolds has tried to reach you. Please call Greg on his direct dial number 757-431-6545, we want to help. Sincerely, Shelly Glazer Customer Satisfaction Manager

January 04, 2023

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Employee Rating

Omg I being going to RK since 1979 I just got an 2018 equinox and the entire RK staff was so amazing they showed be nominated for best Car Dealership in Virginia and I will have do business for all my ve More

by arnoldgocowboys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelly Glazer , Santi Young

Jan 19, 2023

RK Chevrolet responded

Congratulations on the purchase of your 2018 Equinox! We appreciate your continued loyalty through out the years. Thank you for sharing your amazing experience! Sincerely, Shelly Glazer Customer Satisfaction Manager

September 04, 2022

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Employee Rating

This was my first time buying from RK Chevrolet. I purchased a 2016 Nissan Rogue. The staff and dealership handled my purchase excellent. Tyler Harding picked me up at my residence since I didn't ha More

by WN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Harding, Perry

Sep 09, 2022

RK Chevrolet responded

Dear WN, My name is Dave Jensen and I am the General Manager here at RK. I want to personally talk with you regarding your experience, please reach out to me on my cell phone 757-339-0163. Sincerely, Dave Jensen General Manager

Sep 06, 2022

WN responded

One additional issue I have once I arrived home and went over the entire vehicle. I spent 2-1/2 hrs. cleaning the entire vehicle inside of dog hairs, and other items that was overlooked by the Service Dept. The job that was supposed to done at the dealership. Also cleaning the rear seats, I found a big rip in the rear seat on the side that was not spotted on the initial inspection, and covered with black duct tape. Very poor and un-professional job. I would give an (F) or a half a star for un-satisfaction work. Service department needs training on how to do their job. Clean and perform work as if it were own vehicle. Makes sense. and I would not want this on my mind of the shotty work for any customer. Although the 5 star I gave previously for the sales staff was pending due to the work I found in my inspection. These items and work should be covered on the initial 30 days that was explained to me. Please reply and correct these as I am a paying customer and previous Military (should not be treated this way!!

September 19, 2021

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Employee Rating

I bought my first new vehicle from here and everyone made me feel comfortable during the process. More

by jeremy.clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

RK Chevrolet responded

Dear jeremy.clark, Thank you for taking the time to write such kind comments and for rating us as 5 stars, we appreciate it! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

September 12, 2021

Dealership Rating
Employee Rating

I have bought many cars from RK and each time is amazing. They treat me like family and are always very helpful. They service department is also amazing. Love RK and will continue to do business with them an More

by kaylabillingsley918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

RK Chevrolet responded

Dear kaylabillingsley918, Thank you for taking the time to rate us as 5 stars and for your kind comments, we appreciate it! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

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