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Ariana Jordan

Overview Reviews (123) Inventory (180)

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Ariana Jordan

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Ariana Jordan

Service Advisor

Gatorland Toyota

2985 N. Main St.
Gainesville, FL 32609

I have been in the automotive service industry for 15 years, and writing service for 13 of those. I take pride in what I do and enjoy the personal interaction with new people.

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4.8

123 Reviews

I have been in the automotive service industry for 15 years, and writing service for 13 of those. I take pride in what I do and enjoy the personal interaction with new people.

Overview Reviews (123) Inventory (180)

Dealership Experience

1 yr, 11 mos

Industry Experience

17 yrs, 2 mos

Specialties & Trainings

Toyota Master Certified

ASE Certified for Service Consulting

4.8

123 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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123 Reviews of Ariana Jordan

April 20, 2024

Dealership Rating

Employee Rating

Ariana Jordan does an outstanding job--friendly & approachable, professional, knowledgeable, good commuicator, & has a "Can do" attitude. Everyone should follow her lead. approachable, professional, knowledgeable, good commuicator, & has a "Can do" attitude. Everyone should follow her lead. More

by WHATSUPDOC39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words about Ariana! We are thrilled she provided you with outstanding service and are lucky to have her on our team. We appreciate your recommendation and look forward to serving you again!

April 19, 2024

Dealership Rating

Employee Rating

All the people that worked there were great. The place was very clean, and the coffee great. The place was very clean, and the coffee great. More

by sandykallen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Nancy Voss, Kendall Zelaya , Brett Valentine

Helpful 0

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Apr 19, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're thrilled you had a great experience with our team and enjoyed our clean facility. We take pride in providing a welcoming environment for our customers. We look forward to serving you again soon!

April 13, 2024

Dealership Rating

Employee Rating

It was a great experience, friendly customer service and the work done quickly and when I was told it would be done! the work done quickly and when I was told it would be done! More

by the3biers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're happy you had a great experience with us. Providing friendly customer service and completing the work promptly as promised are top priorities for us. We appreciate your feedback and look forward to serving you again!

March 30, 2024

Dealership Rating

Employee Rating

Employees were friendly and helpful. Work on my vehicle seems to be good quality and competently done. Cost was somewhat expected but higher than indicated through internet searches. Work on my vehicle seems to be good quality and competently done. Cost was somewhat expected but higher than indicated through internet searches. More

by mhulshof53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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March 27, 2024

Dealership Rating

Employee Rating

Ariana is always professional and courteous. She informs me of recommended services, but is never pushy. She informs me of recommended services, but is never pushy. More

by PMB9680

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 27, 2024 -

Gatorland Toyota responded

We're glad Ariana provides professional and courteous service! We are happy that she has met your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again.

March 24, 2024

Dealership Rating

Employee Rating

Initially I was assigned another tech and he came out 25mins late. He did not apologize and I asked for a manager and he indicated 'my manager is probably with a customer too' then proceeds to state 'I'm 25mins late. He did not apologize and I asked for a manager and he indicated 'my manager is probably with a customer too' then proceeds to state 'I'm here now' after I discussed being late with no communication. Once the manager came out I only received an apology and nothing else not an incentive for my wait and frustrating dealing with lack of professionalism. More

by fcab

Verified Customer

Recommend Dealer

Other Employees Tagged: Ariana Jordan

Helpful 0

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March 07, 2024

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Employee Rating

Ariana and guy who checked me in were very welcoming and peasant I felt welcomed peasant I felt welcomed More

by TSHAEJ00

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Guy who checked me in

Helpful 0

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Mar 07, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're happy Ariana and our team provided a pleasant experience. We strive to create a welcoming atmosphere for all our customers, and we're glad we succeeded with your visit.

March 04, 2024

Dealership Rating

Employee Rating

Excellent customer service through the entire service process. The check-in was quick and efficient. Everyone was professional and friendly. The facility was exceptionally clean. This was my first visit process. The check-in was quick and efficient. Everyone was professional and friendly. The facility was exceptionally clean. This was my first visit and it won't be my last. Ariana took the time to explain my vehicle warranties to me and that all my charges were covered by the warranty. More

by major_wench

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 04, 2024 -

Gatorland Toyota responded

Thank you for your review! We're happy you had an excellent experience with us during your first visit. We're glad the check-in process was quick and efficient, and everyone was professional and friendly. Ariana and our team strive to provide thorough explanations and ensure your satisfaction, and we're glad that your vehicle warranties were explained to you and that your charges were covered. We look forward to serving you again!

February 26, 2024

Dealership Rating

Employee Rating

It was fast and easy, I like the video update, and the recommendation for future service recommendation for future service More

by INFO@VGQUALITYSERVICES.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Iliana Mullins

Helpful 0

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Feb 26, 2024 -

Gatorland Toyota responded

We're delighted to hear that your experience was fast and easy and that you appreciated the video update and the recommendations for future service. Thank you for choosing us!

February 19, 2024

Dealership Rating

Employee Rating

thorough, courteous & professional. work completed as discussed on time snd as estimated. will be back work completed as discussed on time snd as estimated. will be back More

by NANCY35

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 19, 2024 -

Gatorland Toyota responded

Thank you for your review! We're happy you found our service thorough, courteous, and professional. We look forward to welcoming you back.

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