Ariel Coss | Page 6

Always get fast efficient service, everyone helpful and friendly. From the first time I purchased my auto. friendly. From the first time I purchased my auto. More

by tiffanyusa1 Verified Customer Verified Customer

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This was the second time I had to bring in the SUV for the same issue, this time the problem was resolved in a timely manner. the same issue, this time the problem was resolved in a timely manner. More

by dmf02cc Verified Customer Verified Customer

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Ive had my Jeep for a little over a year. Since I’ve taken it in for service, Ariel has been my advisor. Ariel Coss is phenomenal. I love having him as my service advisor. Since I’ve taken it in for service, Ariel has been my advisor. Ariel Coss is phenomenal. I love having him as my service advisor. More

by KEMBRELLR Verified Customer Verified Customer

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OUTSTANDING PERFORMANCE BY Ariel Coss and the service technician. They identified multiple rodent eaten wire harnesses. My Jeep was taken in for a computer update. When it was identified the wire harness technician. They identified multiple rodent eaten wire harnesses. My Jeep was taken in for a computer update. When it was identified the wire harness was chewed by a rodent, the car went in for repair. The technician located another wire harness that was rodent damaged on the complete opposite side of the engine!!! Great people in the service department of Arrigo!! More

by ahe9114 Verified Customer Verified Customer

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Came in a 6 months ago to have the transfer case replaced, not sure why the transfer case module wasn’t replaced at the same time. Fast forward to a month ago and the transfer case fails again, this replaced, not sure why the transfer case module wasn’t replaced at the same time. Fast forward to a month ago and the transfer case fails again, this time because of the module. The $600 transfer case module needed to be replaced and that is a plug and play part. Meaning that all that had to be done was slide the driver seat forward and unplug the old module and replace with new one. No more than a 10 minute process and I was charged over $200 for labor. On top of that, I was told the major mechanical noises that were coming from my vehicle were because of the worn motor mounts, a $2200 fix. Well guess what, that wasn’t the cause of the noise! Also was told that I needed new back tires because of shaking at highway speeds, also not true. All Arrigo wanted to do was upcharge me as much as possible. What a joke!! Your service team tries to take advantage of loyal customers. Not the way to do business, but I’m sure you guys don’t really care. More

by dustinwallis Verified Customer Verified Customer

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My service rep was very professional and knowledgeable. It is nice to deal with someone who is polite and helpful. Please keep her she does such a great job. She is definitely an asset to your dealership It is nice to deal with someone who is polite and helpful. Please keep her she does such a great job. She is definitely an asset to your dealership More

by hairbydonna Verified Customer Verified Customer

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The lady that helped me was so nice and professional. I really appreciate her help and knowledge. You’re very blessed to have her. I really appreciate her help and knowledge. You’re very blessed to have her. More

by hairbydonna Verified Customer Verified Customer

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They were very professional and they completed the service within the quoted time I would recommend them service within the quoted time I would recommend them More

by scotchman57 Verified Customer Verified Customer

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Greeted in a timely fashion, very professional yet personable and will listen and address any concerns c personable and will listen and address any concerns c More

by gjerry Verified Customer Verified Customer

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Everyone at the dealership were very helpful. Nothing that I could complain about either. NA Nothing that I could complain about either. NA More

by Robert Verified Customer Verified Customer

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