Ariel Ross

I stopped in to buy a new car, but at the same time my 2017 Yukon XL needed an appointment for service. When I went to the service desk there were 5 workers sitting at desks. No customers. I walked up 2017 Yukon XL needed an appointment for service. When I went to the service desk there were 5 workers sitting at desks. No customers. I walked up to one and asked to make an appointment for my car. She said "no stand by that pole". then one guy called me forward and I told him I needed an appointment. He said oh I can't do that you need to stand by the pole. The others are still not helping anyone, but glued to their computers. VERY FRUSTRATING. I won't be buying a new car there if I can't get service on one I already own. 907-505-0305. My salesman was very helpful. Kelly, but he didn't try to help in the Service department even when I told him I wouldn't buy where I couldn't get service. More

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Excellent Ariel always makes my experience at the dealership a great one! Whenever my vehicle has to go in for service, she makes sure that everything is done r Ariel always makes my experience at the dealership a great one! Whenever my vehicle has to go in for service, she makes sure that everything is done right and gets done in a timely manner! More

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Walk in to pick up key fob Picked up my new , ordered, key fob, was directed to service. Was asked to leave my new car overnight or wait 1 1/2 hours to program. Decided to wai Picked up my new , ordered, key fob, was directed to service. Was asked to leave my new car overnight or wait 1 1/2 hours to program. Decided to wait, only took 35 minutes, was pleasantly surprised & cheaper than originally quoted. Thanks to the parts & service department ‘s for getting me back in my new Camero, with th top down, of course in record time. More

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Fast and professional Every Experience I have at this dealership is better than I have had previously, Ariel continues to exceed all expectations. My truck was done very qu Every Experience I have at this dealership is better than I have had previously, Ariel continues to exceed all expectations. My truck was done very quickly! More

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Treats You Like Family When our vehicle had an emission service light come on Christmas Eve, only the sales department was open. They took in our vehicle and gave us a loner When our vehicle had an emission service light come on Christmas Eve, only the sales department was open. They took in our vehicle and gave us a loner vehicle immediately, they made sure we were comfortable and well taken care of. As soon as the service department opened, they got our vehicle in and got it fixed. More

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New vehicle purchase Kevin is a great person to work with for our new vehicle purchase. We told him what we were interested in and when the vehicle arrived he contacted us Kevin is a great person to work with for our new vehicle purchase. We told him what we were interested in and when the vehicle arrived he contacted us and we came down and purchased the vehicle. The whole process was painless and organized. Justin Vey is a very personable person to work with. Ariel Ross we talked to set up our appointment to get some after market stuff into the service department. More

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Excellent service Adam was very knowledgeable on the vehicles and made my experience at lithia very smooth! Every time I visit service they are always welcoming and ver Adam was very knowledgeable on the vehicles and made my experience at lithia very smooth! Every time I visit service they are always welcoming and very helpful! More

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Fast and professional service was preformed very fast and everyone was very accommodating. Ariel is consistently on point and is flexible with my work schedule. also love t service was preformed very fast and everyone was very accommodating. Ariel is consistently on point and is flexible with my work schedule. also love the texting! More

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Fantastic Great place to do business. Very helpful and friendly. Its refreshing to talk to real people as opposed to people just blowing smoke. Thank you. Great place to do business. Very helpful and friendly. Its refreshing to talk to real people as opposed to people just blowing smoke. Thank you. More

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Chevrolet Buick GMC of Fairbanks Daniel Bourne was very knowledge and answered all out questions. He offered he incentives that really got my attention and sealed the deal. I will rec Daniel Bourne was very knowledge and answered all out questions. He offered he incentives that really got my attention and sealed the deal. I will recommend this dealership to ky friends and family. More

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