Arkeem Dennis

Hands down the best car buying experience! They put the human element into buying a car. Arkeem, Eric, and Povl all not only listened but understood our needs, wants, and concerns and addresse They put the human element into buying a car. Arkeem, Eric, and Povl all not only listened but understood our needs, wants, and concerns and addressed each of them. There was ZERO pressure to make a decision, it was clear they wanted a happy customer, not just a sale. Once we made our decision, paperwork was done quickly but not rushed. We actually laughed and enjoyed signing car loan documents😄. I’ve purchased Dodge, Kia, Ford, Subaru, and Hyundai from other dealerships but nothing beats the experience at Saffard Brown Hyundai. I cannot recommend this sales team enough! More

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Bought a 2014 Ram 1500 December 28, 2022. On the way home the tire pressure light came on and called the salesman and he said to bring it back. Was going to bring truck back on December 30. O On the way home the tire pressure light came on and called the salesman and he said to bring it back. Was going to bring truck back on December 30. On December 29 the check engine light came on. We brought it to the Service Department two days after buying it. They fixed the tire pressure issue. They did diagnostics for the Service Engine Light. The truck needed a Fuel Sending Sensor which was on backorder. We couldn't get this fixed until almost March. In April the engine started ticking and not running good. Then the Check Engine light came on. We took it to Advance Auto and diagnostics had code P0303 Cylinder 3 Misfire and P219A:Bank 1 Air-Fuel Ratio Imbalance. I called the Sales Department manager and told him about this in May. He said to get the Cylinder 3 Misfire problem fixed and call him back about the Bank 1 Air-Fuel Ratio Imbalance. Never .did we know the money we would have to spend to get it running right. My husband and our son hoped that replacing the sparkplugs and switching the coil packs around would fix it, which they did. But this didn't fix it. So we took it to a reputable Auto Repair shop. They drove it and did diagnostics. It needed Camshaft, Lifter Sets, Cylinder Head Gasket Set, Exhaust Manifold Mounting Kit costing $5,587.58 to get it repaired. We talked to the General Manager at Safford Brown asking him to help us with the cost, but wouldn't. Now the Check Engine light is on again. Diagnostics shows the same code as the one that was on the day after we bought it for a Fuel Sending Sensor which Safford Brown was supposed to have fixed. We are so disappointed with this vehicle. We feel like we bought a LEMON vehicle. More

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I bought a used Hyundai Elantra from Safford in Manassas. I looked for weeks elsewhere and was thinking I would never find the right car. Then a friend referred me to Jim at Safford. Within a few days Jim an I looked for weeks elsewhere and was thinking I would never find the right car. Then a friend referred me to Jim at Safford. Within a few days Jim and Arkeem found me a spectacular used Elantra at a fabulous price! I’m so grateful my friend referred me. They were great to work with; no high pressure sales job. The finance team was easy to work with too! I highly recommend them and will definitely be going back there for my next car! More

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Great customer service and communication from start to finish. Second vehicle purchased and will return in the future finish. Second vehicle purchased and will return in the future More

by JustBrow Verified Customer Verified Customer

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Shawn, Natalie and all the staff are extremely helpful and caring. They are like family! and caring. They are like family! More

by mkamara4529 Verified Customer Verified Customer

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Arkeem was very professional and helpful. He got the car ready for us before we even got there, including adding gas into the vehicle. We truly appreciate all your help! Excellent service! He got the car ready for us before we even got there, including adding gas into the vehicle. We truly appreciate all your help! Excellent service! More

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This dealership is very good. My engine on my Sonata died and it was covered under a recall. I just got my car back yesterday and it runs beautifully. My engine on my Sonata died and it was covered under a recall. I just got my car back yesterday and it runs beautifully. More

by JPVARVA Verified Customer Verified Customer

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Everyone i met during the purchase process was very friendly and transparent. It was the best one i have ever experienced. friendly and transparent. It was the best one i have ever experienced. More

by ozikyesu Verified Customer Verified Customer

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Arkeem is a great salesman, we understand what I was looking for and even provided me with options. I love my Tucson! Thank you. looking for and even provided me with options. I love my Tucson! Thank you. More

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A pleasure! Arkeem was great to work with and the price was fair. Thank you! Arkeem was great to work with and the price was fair. Thank you! More

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