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Arman Dzafic
Arman Dzafic at Audi Exchange Kirkwood

Arman Dzafic

Service Advisor

Audi Exchange Kirkwood

10230 Manchester Rd
Kirkwood, MO 63122

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5.0
6 Reviews

I have been in the Automobile Industry for the last 18 years, in experience with Audi, BMW, MINI Cooper, Hyundai, Kia, VW, and Nissan. My goal with each client is pretty simple: Leave happy and safe. I am considered to be the "neighborhood car guy" for all of your automotive needs and services. I strive f or excellence each and every day with also providing exceptional service with each client. I have been married to my best friend for 6.5 years now, and we have 3 beautiful children together. Outside of being your "car guy" I am a husband and father first. Thank you for placing the trust in myself and our team to ensure nothing but a perfect transition of sales to services. We look forward to working with you in the near future!

Dealership Experience

2 yrs, 8 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

Bosnian Bosnian

5.0

6 Reviews

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6 Reviews of Arman Dzafic

August 03, 2026

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Employee Rating

The customer service was excellent and very attentive to my questions and concerns. The time of service was exactly what I was told it would be. More

by Maremiller0610
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 03, 2026

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This is an excellent dealership. They have been easy to book appointments, have completed the work as promised. More

by LWDorr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy, Tammy & Richard (porter)

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Aug 03, 2026

Audi Exchange Kirkwood responded

We’re delighted that booking your appointment was straightforward and that the work on your Audi A3 met your expectations. Arman and our team appreciate your feedback. We look forward to assisting you again. Neil Westfall, General Manager, neil@audikirkwood.com

July 25, 2026

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Clean, well ran, respectable establishment. Top notch and world class. Great people. Great service reps. They'll take care of you and watch your bottom line. More

by chris.hearne525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Ontiberos, Zachary Kruger, Anthony Schweppe, Jaroslaw Sidoruk, Matt Prunty , Jimmy Puckett

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Jul 25, 2026

Audi Exchange Kirkwood responded

Thank you for recognizing our clean, well run facility and world class service. We’re glad our team took care of your Ford Escape while keeping your bottom line in mind. We appreciate your kind words and look forward to your next visit. Neil Westfall, General Manager, neil@audikirkwood.com

July 22, 2026

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Just purchased our 11 th car from Ryan. His attention to detail and friendly conversation is awesome. Service thru Kirkwood has been top notch!!!! More

by Barnsie2525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Schall, Amanda Bush, Ryan Bayer

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Jul 22, 2026

Audi Exchange Kirkwood responded

We’re excited that you entrusted Ryan with your new Audi Q7 for the eleventh time. His careful attention to detail and friendly conversation are exactly what we aim to deliver, and we’re glad our Kirkwood service team provided exceptional support. Congratulations again on your purchase. Neil Westfall, General Manager, neil@audikirkwood.com

July 21, 2026

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Completely professional yet personal treatment. Nice loaner car. Car washed and questions answered. Arman was great. More

by falkercg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 21, 2026

Audi Exchange Kirkwood responded

Thank you for sharing your experience with our team’s professional yet personal approach. We’re glad the loaner car, wash, and answers to your questions were helpful, and that Arman made such a positive impact. It was a pleasure servicing your Audi A6 and we look forward to your next visit. Neil Westfall, General Manager, neil@audikirkwood.com

July 16, 2026

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Professional staff, excellent communication, timely service, clean facility, helpful technicians, and an overall great dealership experience. More

by Zak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2026

Audi Exchange Kirkwood responded

Your feedback about our courteous staff, clear communication, and timely work in a tidy facility is very rewarding. We’re pleased our technicians provided excellent care for your Audi A6. Thank you for sharing your experience. Neil Westfall, General Manager, neil@audikirkwood.com

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