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Arturo Chavez

Overview Reviews (513) Inventory (106)

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Arturo Chavez

Service Advisor

Huston Chrysler Dodge Jeep RAM

1600 US Hwy 27 S
Avon Park, FL 33825

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4.7

513 Reviews

Overview Reviews (513) Inventory (106)

4.7

513 Reviews

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513 Reviews of Arturo Chavez

September 02, 2025

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Customer comes first and they get the job done. This is my second car I have bought This is my second car I have bought More

by normafirestone

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Madeline Familette, Walter Graham

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Sep 02, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback, Norma! We're thrilled to hear that you had a great experience with us at Huston Chrysler Dodge Jeep RAM and that you chose us for your second car purchase. Our team appreciates your trust in us and looks forward to assisting you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 29, 2025

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I feel like I was ripped off when you not replace my battery under warranty battery under warranty More

by severnr53

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Aug 30, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. We understand your concern about the battery replacement and how it felt not being covered under warranty. At Huston Chrysler Dodge Jeep RAM, our goal is to provide fair and transparent service, and we recognize how this outcome left you feeling disappointed. If you’d like to discuss your situation further, please feel free to contact us directly. Your satisfaction matters to us. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 29, 2025

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Appointment scheduled with coupon for oil change that included tire rotation. Oil changed and was told tires could Not be rotated, something about coating on Factory Lug Bolts??? I’ve had tires installed included tire rotation. Oil changed and was told tires could Not be rotated, something about coating on Factory Lug Bolts??? I’ve had tires installed on this vehicle and no question about wheel lugs. Would have to order Lug Bolts at a $320 price as they were not in stock! Same Lug Bolts that came on this vehicle when purchased new from Wells. I asked if I bought new Lug Bolts and came back for rotation as the coupon. Was told NO as the ticket had been closed. Am I concerned about coming back? Would you be? Ron Voelker 812-989-5919 More

by ronvoelker50

Verified Customer

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Recommend Dealer

Yes

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Aug 30, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience, Ron. We understand your concerns regarding the tire rotation and the issues with the lug bolts. At Huston Chrysler Dodge Jeep RAM, we aim to provide clear and accurate service information, and your feedback helps us recognize how this experience impacted you. If you'd like to discuss this further, please feel free to contact us directly. Your concerns are taken seriously. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 22, 2025

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Always friendly staff never have any issues when bringing in my vehicle . Always fast when just in for regular service in my vehicle . Always fast when just in for regular service More

by blondie0509

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Madeline Familette

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Aug 22, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly staff and the efficient service you receive at Huston Chrysler Dodge Jeep RAM. It's great to know that you consistently have a positive experience when bringing in your vehicle. We look forward to serving you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 21, 2025

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Madeline is so sweet, super friendly and helpful! She even jumped into my jeep and helped me with my clock settings! She went above and beyond. Thanks Madeline! She even jumped into my jeep and helped me with my clock settings! She went above and beyond. Thanks Madeline! More

by ljmahon2

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Madeline Familette , Susie is always helpful and so personable!

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Aug 21, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much for your wonderful review! We're thrilled to hear that Madeline provided you with such friendly and helpful service. It's great to know she went above and beyond to assist you with your Jeep's clock settings. We appreciate your kind words and look forward to seeing you at Huston Chrysler Dodge Jeep RAM again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 20, 2025

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Love having concierge service for my vehicles maintenance! It is so convenient and the technician was extremely professional, courteous and knowledgable. maintenance! It is so convenient and the technician was extremely professional, courteous and knowledgable. More

by Steph.lauren82

Verified Customer

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Recommend Dealer

Yes

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Aug 20, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback, Steph! We’re thrilled to hear that you enjoyed our concierge service for your vehicle maintenance, and that our technician made such a positive impression. At Huston Chrysler Dodge Jeep RAM, we strive to provide exceptional service to our customers. We look forward to serving you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 20, 2025

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I received very good and quick service. Everyone was very helpful and professional. I was called prior to any work being done with the cost and what needed to be done. Everyone was very helpful and professional. I was called prior to any work being done with the cost and what needed to be done. More

by rodandverne

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 21, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback Rod and Verne! We’re thrilled to hear that you received quick and professional service at Huston Chrysler Dodge Jeep RAM. Communicating costs and necessary work is important to us, and we appreciate your recognition of our team's efforts. We look forward to seeing you again for your next visit! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 20, 2025

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They were super nice, checked me in. I had lunch in the lounge while I waited 👍 I had lunch in the lounge while I waited 👍 More

by akarnes0

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Madeline Familette, Walter Graham

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Aug 21, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Huston Chrysler Dodge Jeep RAM. Enjoying lunch in our lounge while we took care of your needs is what we strive for! We look forward to welcoming you back next time! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 19, 2025

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My experience has been excellent. The sales team was exceptionally helpful and the service has been very professional and efficient. The sales team was exceptionally helpful and the service has been very professional and efficient. More

by kapcov2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez

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Aug 20, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our sales team and found our service to be professional and efficient. At Huston Chrysler Dodge Jeep RAM, we strive to provide top-notch service to all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 15, 2025

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Amazing customer service and mechanics. . They got right into the heart of the ongoing problems and addressed the issues needed to get the repair done.. They also ensured that I had a loane . They got right into the heart of the ongoing problems and addressed the issues needed to get the repair done.. They also ensured that I had a loaner available to me while my car was being held up over the weekend.. Many thanks to the professionals at Huston CJDR for making the repairs to my vehicle a pleasant experience.. Keep up the great work!! More

by Kgelinas

Verified Customer

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Recommend Dealer

Yes

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Aug 15, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your review! We are happy to hear about your positive experience with our team at Huston Chrysler Dodge Jeep RAM. It's great to know that our mechanics were able to address your vehicle's issues and that our customer service made your repairs a pleasant experience. We appreciate your feedback and hope to see you again soon. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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