

Ashley Magnuson
Service Advisor
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
31 Reviews
Write a Review31 Reviews of Ashley Magnuson
May 18, 2025
They earn the 5-stars rating in listening, being patient and providing me with superb service. You need them. and providing me with superb service. You need them. More
Other Employees Tagged: Floyd Pilley, John Bennett, Rene Polanco, Caitlyn Tait, Sean Pierce
May 14, 2025
The Service Department did everything that I asked them to do !It didn't take them long to complete my service for my vehicle! to do !It didn't take them long to complete my service for my vehicle! More
Other Employees Tagged: Rene Polanco, Caitlyn Tait, Sean Pierce
May 09, 2025
I needed an oil change for my 2023 Sante Fe and had scheduled an appointment with a the actual dealership I purchased from, but the bluelink indicated immediate service, so I call Southern and the offe scheduled an appointment with a the actual dealership I purchased from, but the bluelink indicated immediate service, so I call Southern and the offered same day service. All was done, besides the air cabin filter changed out. More
April 30, 2025
Good customer service, but at times reps forgot about inquiries about our vehicles. People with appointments seemed to have extended wait times. inquiries about our vehicles. People with appointments seemed to have extended wait times. More
Other Employees Tagged: Floyd Pilley, Rene Polanco
April 27, 2025
Did not feel as if I was treated properly as far as my expectations of the dealership expectations of the dealership More
Other Employees Tagged: Rene Polanco, Caitlyn Tait, Sean Pierce
April 26, 2025
They were great. We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up w We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up with them super easy and everyone was super nice. More
Other Employees Tagged: Rene Polanco, Caitlyn Tait, Sean Pierce
April 19, 2025
They can never seem to answer the phone. Getting them to try to process a repair claim through my warranty is like pulling teeth and the last time it took three trips in person to the dealer Getting them to try to process a repair claim through my warranty is like pulling teeth and the last time it took three trips in person to the dealership to get my repair covered. Finally unable to complete my repairing the timeline we had discussed resulting in me, not having a vehicle for an entire weekend. More
Other Employees Tagged: Rene Polanco, Caitlyn Tait, Sean Pierce
April 17, 2025
Ashley was awesome! Great customer service! I would recommend Southern Hyundai again and again. Excellent! Great customer service! I would recommend Southern Hyundai again and again. Excellent! More
Other Employees Tagged: Floyd Pilley, Rene Polanco
April 16, 2025
They cared for my vehicle as if it were there own. I look forward to doing business with them in the future. I look forward to doing business with them in the future. More
Other Employees Tagged: Jimmy Stancil, Floyd Pilley, John Bennett, Rene Polanco, Caitlyn Tait, Sean Pierce, Dan Lichtman, Nick Wilson