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Ashley Wirz
1,126 Reviews
ORIGINALLY FROM LUBBOCK TEXAS. LOVE THE AREA AND PEOPLE HERE. I ALSO HAVE A PASSION FOR PHOTOGRAPHY AND A PROFESSIONAL PUBLISHED PHOTOGRAPHER. LOVE SPORTS AND KIDS SPORTS. ACTIVE IN CHURCH.
Read moreDealership Experience
8 yrs
Industry Experience
51 yrs, 1 mo
Specialties & Trainings
COMPLETE VEHICLE TRAINING. COLLISION INDUSTRY.
1,126 Reviews
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1126 Reviews of Ashley Wirz
Verified Customer
July 04, 2019
Problemcould avoided if car was properly inspected Sales person was nice and friendly. Had a great experience in the beginning. However i had to take my car back due to a right passenger wheel bearing Sales person was nice and friendly. Had a great experience in the beginning. However i had to take my car back due to a right passenger wheel bearing going out. I had informed two ppl that there was a loud noise. Was told it was the motor noise. That’s how V6 motor sounds. Also I don’t understand how Jesse the person who drove it for a daily driver didn’t inform anyone of the noise. No one knows how long it was going on. So living 2 and half hours away i have to take my car back to the dealership and get put in a rental which i had to put my credit card info down which I think was wrong bc they messed up. Also i found out when talking to Ashley in services no one drove the car other then Me on 7/2/19. So the oil was not changed was left at 78% when i left the dealership and no mechanic drove the car to be able to hear the noise before I left. Was told it passed inspection yet wasn’t even checked was only detailed. Was told I have to bring the rental back which I don’t agree with I think a person from the dealership should return my car. Only reason for the poor score was having to take my car back after being told it was the noise the motor makes due to being a V6 and nothing mechanical was wrong. So thankful for Ashley in services for helping and putting me and my family safety first and offering to reserve a rental. More
by m.kaiser89
Other Employees Tagged: Jeremy Steinmeyer
June 26, 2019
Service I brought my truck in for it's first service. They were very friendly and very quick. I would highly recommend using them and will definitely bring my I brought my truck in for it's first service. They were very friendly and very quick. I would highly recommend using them and will definitely bring my truck back there for its next service. More
by shannon.lafreniere
Other Employees Tagged: T.J. Thornton
June 24, 2019
Got the truck in and fixed my fuse problem. Autoplex will always try to get you in for service when you need to. It’s better to make an appointment if possible. But if you need a repair they do Autoplex will always try to get you in for service when you need to. It’s better to make an appointment if possible. But if you need a repair they do their best to get you running again as soon as possible. More
by Trike Rider W.W.
June 20, 2019
Great service department Great dealership great service department Friendly people Service with a smile Would recommend people go go to Aransas autoplex and I have done th Great dealership great service department Friendly people Service with a smile Would recommend people go go to Aransas autoplex and I have done that Will always use service and sales when needed More
by malcolm_gandy
Other Employees Tagged: Kyle Bogart , T.J. Thornton
June 19, 2019
Service department Excellent service and will use them in the future . We have purchased 2 cars from there and look forward to our next purchase in the near future Excellent service and will use them in the future . We have purchased 2 cars from there and look forward to our next purchase in the near future More
by loriwest61@yahoo.com
Other Employees Tagged: Jeremy Steinmeyer
June 19, 2019
Excellent service with able and courteous service people. Best place to get proper service. Called, made a timely appointment, waited about one hour for the work to be completed, which was done expertly, pr Best place to get proper service. Called, made a timely appointment, waited about one hour for the work to be completed, which was done expertly, price reasonable, courteous workers. More
by ckpdstreet
June 18, 2019
Little disappointed Just purchased a used vehicle ~ multi-point inspection prior to purchase ~ then we are told fuel injectors need servicing? (Over $200) Why weren't th Just purchased a used vehicle ~ multi-point inspection prior to purchase ~ then we are told fuel injectors need servicing? (Over $200) Why weren't they serviced prior to sell & I understand these injectors supposedly last more than years? Would also recommend that each vehicle be furnished with at least two (2) keys More
by murphy_89
Other Employees Tagged: Freddie Anthony, T.J. Thornton, Josie Maldanaldo
June 17, 2019
Vacationing in Port A Best service ever! Replaced leaking radiator. Shuttled us to fast food location for Brkfst Work was completed shortly after we ate. Super nice staff. Best service ever! Replaced leaking radiator. Shuttled us to fast food location for Brkfst Work was completed shortly after we ate. Super nice staff. They salvaged our vacation! More
by Rphen91667
June 17, 2019
Not so awesome this time around. I have come to the service department for all work on my truck I purchased it in 2017 and every visit has exceeded my expectations except my last visi I have come to the service department for all work on my truck I purchased it in 2017 and every visit has exceeded my expectations except my last visit. I stopped by to get a state inspection and have my radio looked at because it had been changing screens intermittently. I decided to wait on the vehicle and three hours later without any indication of status I went to the front desk and asked about my truck. They couldn't find the status in their computer and so they took a trip to the back. After another 15-20 minutes they returned and told me my radio didn't act up in front of them so nothing could be done about that issue and they would get started on my inspection now. THREE HOURS LATER. I typed in the description of my problem in the chevrolet app when making my appointment and specifically stated that either the issue occurs within 10 minutes of turning the vehicle or it doesn't happen at all. My guess is they forgot about my vehicle. I may still be waiting right now had I not asked for the status. While waiting I was also approached by a member of the sales team, Jeremy. He was very intrusive about my vehicle purchase, wanting to know how much I paid per month on my loan. Jeremy was pushy to most of the customers waiting in the service lobby. More
by bill.kucera
Other Employees Tagged: Jeremy Steinmeyer
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