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Ashley Wirz
1,126 Reviews
ORIGINALLY FROM LUBBOCK TEXAS. LOVE THE AREA AND PEOPLE HERE. I ALSO HAVE A PASSION FOR PHOTOGRAPHY AND A PROFESSIONAL PUBLISHED PHOTOGRAPHER. LOVE SPORTS AND KIDS SPORTS. ACTIVE IN CHURCH.
Read moreDealership Experience
8 yrs
Industry Experience
51 yrs, 1 mo
Specialties & Trainings
COMPLETE VEHICLE TRAINING. COLLISION INDUSTRY.
1,126 Reviews
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1126 Reviews of Ashley Wirz
March 29, 2026
Only bad experience was person who either worked on vehicle , left oil stains on driver inside door panels and outside of door. Was not happy with this experience. vehicle , left oil stains on driver inside door panels and outside of door. Was not happy with this experience. More
by Roberttovar103
Verified CustomerOther Employees Tagged: Ashley Wirz
March 15, 2026
5 5 Ashley has been a 5 from the start ! Service dept & payment is also a 5 ! Friendly atmosphere always ! Great people there at AUTOPLEX service dept !!!!! Service dept & payment is also a 5 ! Friendly atmosphere always ! Great people there at AUTOPLEX service dept !!!!! More
by Allenbolenbarker53
Other Employees Tagged: Ashley Wirz
March 11, 2026
Booked two appointments for a sensor and other work to be done and never got sensor looked at because the person I talked to didn’t put down for sensor to get looked at . Never again will I do business there done and never got sensor looked at because the person I talked to didn’t put down for sensor to get looked at . Never again will I do business there . More
by Twbeck23
March 07, 2026
Ashley has always been my service advisor since around 2015. He always make's sure that mechanics do their job correctly and doesn't add things to my bill unless necessary. He cares about his customers. 2015. He always make's sure that mechanics do their job correctly and doesn't add things to my bill unless necessary. He cares about his customers. More
by Ljaimes01
Other Employees Tagged: Ashley Wirz
March 05, 2026
We had our 2024 Silverado in to repair the same issue with the transmission for the second time. The last time we had issues with rental cars not being authorized during the time the parts were received with the transmission for the second time. The last time we had issues with rental cars not being authorized during the time the parts were received and the time they worked on the truck, When I complained about it, they authorized a loaner from them for no charge. Of course, the truck was ready for pick up the next day. This time when asked about getting a rental AND keeping it between the time the parts were in hand when the truck was done, we were told we could have a rental and Aransas Autoplex would cover 100% of the cost. The paperwork I have in hand even says for the rental, Direct Bill 100%. So, 22 days later when we drop off the rental and pick up the truck, we get charged a deductible of $140.12. Now that can’t be a deductible on the warranty repair, so I am guessing that is a deductible for the rental. As I dig deeper, I see Enterprise billed Autoplex $968.00 and $39.38 Vehicle License Fee (Vlf) and Motor Vehicle Rental Tax of $100.74. The latter two total the $140.12. SO HOW IS THAT COVERED 100%? The paperwork my wife picked up when she got the truck said mileage out 19485, except the odometer said 19501 when she got in it. Did they take it for lunch? If that was after test driving it, put the correct mileage on the paperwork. No sense putting a mileage out reading until you know the truck is working correctly. And I should mention that the running board and what I would refer to as the B Pillar on the driver’s door were covered with oily residue and hand prints. The door had oil inside and out. I'm debating on recommending or not. Return text messaging was slow, but because I know we aren't the only customers they have, I'll recommend for now. More
by Popeye
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