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Ashley Wirz
1,171 Reviews
ORIGINALLY FROM LUBBOCK TEXAS. LOVE THE AREA AND PEOPLE HERE. I ALSO HAVE A PASSION FOR PHOTOGRAPHY AND A PROFESSIONAL PUBLISHED PHOTOGRAPHER. LOVE SPORTS AND KIDS SPORTS. ACTIVE IN CHURCH.
Read moreDealership Experience
8 yrs, 3 mos
Industry Experience
51 yrs, 4 mos
Specialties & Trainings
COMPLETE VEHICLE TRAINING. COLLISION INDUSTRY.
1,171 Reviews
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1171 Reviews of Ashley Wirz
Verified Customer
November 02, 2024
Even though the service department knew I had to wait on my vehicle, they did not inform me that the repair would take 4 hours! If I had known, I would have made other arrangements. They did not offer a l my vehicle, they did not inform me that the repair would take 4 hours! If I had known, I would have made other arrangements. They did not offer a loaner. More
by lewispcolbert
October 07, 2024
Honest truth, I hit a puddle of water in my truck. I took it to aransas autoplex to get serviced because it no longer was turning on. They had it for 3 weeks than returned it to me saying it was fixed I took it to aransas autoplex to get serviced because it no longer was turning on. They had it for 3 weeks than returned it to me saying it was fixed. A day later, I had to return it again. Because during idle it was shaking my whole truck plus it had an error code. They had it for another week. Returned it to me again stating it was fixed. The error code was gone. I assumed it was working. Next morning, truck shaking uncontrollably. I called over there to take it in for the 3rd time. I was told the next appointment is 3 weeks away. Mind you this is 3 thousand dollars later! ! A month before this my truck was in the shop for 3 weeks having multiple issues. 2 thousand dollars later my truck was declared fix "BUT you might want to change out your battery. It's having problems starting". So I went over there with a battery i bought from O'Reillys and installed it myself. The next morning before work. DEAD. Long story short. I replaced the alternator. That was the problem the whole time and that would've fixed all the other problems I took my vehicle over there for. 2k worth of them replacing parts for a $200 part i fixed myself. I am dumbfounded by the lack of professionalism and experience the Service department has. I have spend close to 5k in just 2 months on these people's guessing games. I WILL NEVER BUY ANOTHER GMC AND I DEFINITELY WILL NEVER BUY ANOTHER VEHICLE FROM THIS ARANSAS AUTOPLEX EVER AGAIN More
by s_viewprojections
Other Employees Tagged: Laura Canales, Nancy
September 29, 2024
Customer service levels at the dealership have improved a lot. I get both of my vehicles serviced there all the time. Ashley does a super job all the time lot. I get both of my vehicles serviced there all the time. Ashley does a super job all the time More
by Sandro
Other Employees Tagged: Greg Barton
September 24, 2024
Ashley and the service department took our vehicle in for service with just a phone call, and completed the work quickly. We decided to do some shopping while the service was being done and asked to be conta service with just a phone call, and completed the work quickly. We decided to do some shopping while the service was being done and asked to be contacted when it was completed. Ashley sent me a text letting me know within the timeframe that he indicated earlier, so we finished our shopping and came back to the dealership to find our vehicle ready with everything completed! It’s nice to have great, dependable service and prompt communication from this service department. More
by Lon
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