Ashley Wirz | Page 40

I was given a completion of Thursday or Friday. Friday morning I was told it would be ready that evening. That evening I was told Saturday or Monday. Monday at 4:45 I was told it was finished. At Friday morning I was told it would be ready that evening. That evening I was told Saturday or Monday. Monday at 4:45 I was told it was finished. At 5:10 I was called and told they forgot.to do some of the services, so iflt would be Tuesday. I told them don't do anything else and I will pick it up. When I picked it up I owed $40 on a rental that I was told I wouldn't owe anything on. The service writer, Ashley said he never told me that. More

by Jkrebs008 Verified Customer Verified Customer

Report | Print

Poorest quality service ever. Oil change and lube. Tech did not check rear end for oil. Oil filter had no name on it. Office person removed the security lug nut then forgot to ret Oil change and lube. Tech did not check rear end for oil. Oil filter had no name on it. Office person removed the security lug nut then forgot to return lug nut. Had to be reminded to look for it. Without that part would not had been able to change flat tire on the highway. Car returned with small dent and scratch.on door. Will never return. More

by gileseg Verified Customer Verified Customer

Report | Print

Service was really good. Very helpful! Friendly people. I will definitely be back. Thanks again Very helpful! Friendly people. I will definitely be back. Thanks again More

by ritzer Verified Customer Verified Customer

Report | Print

Friendly staff and quality service. Was a little busy that day but I'm always happy to wait. Was a little busy that day but I'm always happy to wait. More

by hildapaz27 Verified Customer Verified Customer

Report | Print

Great work but they kept passing over me for my detail. My truck was there 4 days and most the work was done the first day. When it came time to detail it they kept bumping me back to clean new cars sold. My truck was there 4 days and most the work was done the first day. When it came time to detail it they kept bumping me back to clean new cars sold. I understand the concept they think their using.. However, it’s the service department that pays the bills when sales are slow. Buyers may or may not come to you for service, but service folks are already showing their loyalty by being there. Ashley was friendly and professional. The operator needs to find a job she enjoys. More

by Monte Verified Customer Verified Customer

Report | Print

The dealership worked quickly to resolve my truck issues and were awesome to work with. and were awesome to work with. More

by cindylhielscher Verified Customer Verified Customer

Report | Print

We were very disappointed with the service. It was suppose to be 2-3 hours not over 7 hours. An appointment was made and made for a specific reason. I spoke with several different people before It was suppose to be 2-3 hours not over 7 hours. An appointment was made and made for a specific reason. I spoke with several different people before this appointment was made and was told one thing just for something completely different to happen. Laura was nice but the guy at the service counter was very ugly and rude. Very disappointed. More

by Ambodie1 Verified Customer Verified Customer

Report | Print

Great Service, great staff, always on schedule with appointments, never have had an issue with appointments. appointments, never have had an issue with appointments. More

by edlopez57 Verified Customer Verified Customer

Report | Print

Ashley was very helpful. thought his approach to out of town people in trouble was fair thought his approach to out of town people in trouble was fair More

by Tww7075 Verified Customer Verified Customer

Report | Print

Your dealership was very nice to me. I would recommend you to my family and friends. I would recommend you to my family and friends. More

by Tina Pina Verified Customer Verified Customer

Report | Print