Astrid Garcia Benabe | Page 10

Would have been nice to actually get more info on vehicles at other locations when asking. Otherwise good experience. vehicles at other locations when asking. Otherwise good experience. More

by Thursday afternoon Verified Customer Verified Customer

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Very slimy practices. Selling vehicles with critical failures present. Falsifying loan interest rates. Was going to take 2 weeks to fix a windshield due to installer no Selling vehicles with critical failures present. Falsifying loan interest rates. Was going to take 2 weeks to fix a windshield due to installer not showing up to work for the 1 day a week they work. Can't seem to get parts I can find in a hour. Don't return calls in a timely manner. Very high pressure to purchase extended warranty that was over priced and doesn't cover mechanical. $2000 over other dealerships. More

by fishindudej Verified Customer Verified Customer

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There were very nice and quick with my service on my vehicle. I will continue bring my vehicle there. vehicle. I will continue bring my vehicle there. More

by Joshharvieux Verified Customer Verified Customer

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Both Levi & Astrid were very helpful and made the buying process much easier than expected. process much easier than expected. More

by NICHOLLS_JEAN Verified Customer Verified Customer

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She’s so helpful and knows her stuff for sure. She is my go to She is my go to More

by BUTTLERPRESLEY Verified Customer Verified Customer

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Good experience with Alex Balke the lead salesman. Not the best experience with our initial meeting in finance. Not the best experience with our initial meeting in finance. More

by RANDY.BECKLEY Verified Customer Verified Customer

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Great and super helpful and kind and helpful service and great super helpful salespeople good great super helpful salespeople good More

by frmicminela Verified Customer Verified Customer

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Everyone was very helpful and friendly. They made the process smooth and not stressful. I would recommend this dealership to anyone in the need of a new vehicle! They made the process smooth and not stressful. I would recommend this dealership to anyone in the need of a new vehicle! More

by HAILLYGREENOUGH Verified Customer Verified Customer

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Shottenkirk is an amazing place to purchase cars. Everyone there works so hard to get the best deal and rates for the clients needs! Everyone is helpful and informative! I would highly recommend Shot Everyone there works so hard to get the best deal and rates for the clients needs! Everyone is helpful and informative! I would highly recommend Shottenkirk for all your car purchase needs. More

by JOANNKRUSE98 Verified Customer Verified Customer

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I was “sold” a bumper to bumper service and maintenance package. They didn’t include a copy of what it covered with my sales papers. When I requested Information about it they apologized they were “out” of package. They didn’t include a copy of what it covered with my sales papers. When I requested Information about it they apologized they were “out” of the brochure but bumper to bumper to me says it is covered. I just got my second service and maintenance done on my car. Oh sorry, it does not cover the air filter under service. Really! My twice a year detail also didn’t cover getting my car washed properly. Bugs all over the grill and hood. Surely a detail should include a decent car wash as a minimum. I checked the fluids and tires on my dashboard monitor it showed my oil change good but my tire air pressure was off on 2 tires and it showed my air filter needed to be changed(0%). So I turned around. I was an about a mile from the dealership that I had just left. When I pointed out the poor car wash the first words insinuated I had I run into the bugs since leaving the dealership. Then he looked again and realized I could not have run into that many in the mile since I left and they were not fresh bugs but left over bugs. When I told them it showed the air filter was not showing changed but other services were updated, they said they must have forgotten to reset it. If I noticed these 3 things, what else did they not do or did a sloppy job of? They need to change their language for their overpriced warranty and remove “bumper to bumper” from their sales patter. False and misleading. Do I trust them? No. More

by KKFARLAND Verified Customer Verified Customer

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