Ata Barakat | Page 5

Dealing with Massey and your sales rep. Franklin Martin was one of the best car buying experiences we have ever had. Franklin and the rest of the staff were extremely friendly and professional and are a gr was one of the best car buying experiences we have ever had. Franklin and the rest of the staff were extremely friendly and professional and are a great asset to your business. More

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I had a great salesman, very friendly. We picked the vehicle up on 1/22/14 coming from Texarkana, Tx. I understand that we didn't have a warranty on the vehicle but it was my understanding that everythi vehicle up on 1/22/14 coming from Texarkana, Tx. I understand that we didn't have a warranty on the vehicle but it was my understanding that everything was checked no problem. However, upon leaving the dealership and driving about an hour I had to stop at the gas station to fuel the vehicle my husband was driving and smoke came from beneath the hood and the service light came on that indicated to service tire monitoring system. I would say I was very disappointed because I had only had the car an hour and problems had occurred. 1/23/14 we brought the car into Cadillac dealership in Texarkana and the oil cap on top was not fitted properly causing oil to spill out and the two back tires sensors are gone. I was really disappointed in hearing that so soon like in transit of getting the vehicle the problems happened an hour from picking up from the dealership. I'm thankful that through this ordeal the dealership is more than willing to get things taken care of and cover cost all the issue's that has taken place. I'm excited that my salesman is such a kind and professional individual that he strives on customer satisfaction along with the managers at the dealership. Overall, I'm pleased with my purchase and the customer service I have received. More

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Hi, This is my second cadillac I have purchased at your Hi, This is my second cadillac I have purchased at your dealership, as the first one I have been very happy. I was glad that Ata, was still there as Hi, This is my second cadillac I have purchased at your dealership, as the first one I have been very happy. I was glad that Ata, was still there as he made out first purchased easy and this one even better. It was so nice to deal with someone we trust, and was looking out for our best interest. Listen to what we wanted and found us the best deal. Thanks so much, Gwendolyn/ Willie Campbell More

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It was the best experience I have ever had when buying a new car. Ata was the best salesman. I left feeling like I had known him forever. new car. Ata was the best salesman. I left feeling like I had known him forever. More

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Great experience! They made the deal happen in 90 minutes TOTAL! They have me a fantastic price on my trade-in and had a strong inventory to choose from! Even after the deal, they went above and b minutes TOTAL! They have me a fantastic price on my trade-in and had a strong inventory to choose from! Even after the deal, they went above and beyond to pick up the title and take care of other things. Well done Ata!! More

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I would definitely recommend this dealership! It was quite a drive for me but it was well worth it!! The service was impeccable! Ata was THE best salesperson I've ever done business with! He was extreme quite a drive for me but it was well worth it!! The service was impeccable! Ata was THE best salesperson I've ever done business with! He was extremely kind, very helpful, kept me informed on progression of the entire trade/sales process, and made sure that I didn't wait any longer than I expected to. More

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Ata was great! He made the whole experience pleasant and painless. Definitely recommend you go see Ata! He was able to work with me and get me the kind of deal I had been searching for. painless. Definitely recommend you go see Ata! He was able to work with me and get me the kind of deal I had been searching for. More

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My experience at Massey was stellar. The staff was excellent and Kim worked around my schedule and kept me informed every step of the way. This is my fourth Cadillac and my wife's third new SRX so I h excellent and Kim worked around my schedule and kept me informed every step of the way. This is my fourth Cadillac and my wife's third new SRX so I have experienced many dealerships. Massey beat my local dealer by 9K and I shopped around 15 other cadillac dealers as far away as Chicago. Massey had the largest selection and the exact car I was looking for and they beat everyone else's price. Expect 1st class professional service at every turn. They gave me a loaner so i could run errands while the tinted and prepped the vehicle and I left on a full tank of gas. If I lived in the local area I think I would actually like to work there. The GM took time to speak directly with me and the sales team gave us an amazing travel mug with the Cadillac emblem that my wife proudly displays on her desk. I have spent and ridiculous amount of money on new General Motors vehicles but this is the first time I have every received any extra's from General Motors. I switched from Ford (my parents always had a Lincoln) after they would not fix as issue with my Limited Excursion (51K) and then charged me 90.00 to tell me they would not fix it, and before that I had been a loyal Ford owner and new car buyer for a long time. Five, General Motors cars later and I will still not step foot on a Ford lot as the Cadillac experience is so superior. I buy a new car every 2-3 years and next time I am skipping all the shopping around and going straight to Massey. If you do not have a GM credit card then you should consider one, no Annual Fee and I have used it for 4 new vehicles and saved anywhere from 2K to 3.5K on each one. Ata, Kim, Sean and Tom thank you again for the great deal and wonderful sales experience, you will be seeing me again as soon as GM tops off my card earnings again :) More

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I thoroughly researched this dealership before visiting and read the reviews from previous clients. I was estatic over the employees kindness and caring to see that I was taken care of. This also goes for and read the reviews from previous clients. I was estatic over the employees kindness and caring to see that I was taken care of. This also goes for the gentlemen that were not part of the sale. I have to say that this was the best car buying experience I have ever had. I was very hesitant about going to a dealership just from prior experiences. Your team Mr. Bies has lived up to the awards received thus far. A big thank you to Ata the sales gentleman that helped me purchase the SRX and Joey. It was a pleasure doing business with Massey Cadillac and I will refer anyone who is looking for a car. It is nice doing business with people who care. More

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When I walked through that door that morning, I was not expecting anything. I walked in with only hope, due to the fact that I was let down at other places before. But, not at Massey Cadillac. My experienc expecting anything. I walked in with only hope, due to the fact that I was let down at other places before. But, not at Massey Cadillac. My experience was over all, the greatest I've ever dealt with. The team was the greatest and went over and beyond to meet my expectations. They were people friendly and accommodated every need. They offered us something to drink as we waited, they were on top of their game and never left us out of the loop. At the end of it all, we were put into the vehicle of our dreams and I couldn't be any thankful than what I am. I would not change anything about my experience that I had at Massey Cadillac. This team cannot be beat! Thank you so much, Massey Cadillac team! More

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