Ata Barakat | Page 5

was great and well taken care --- above and beyond I had help from two of the employees ----- ATA BARAKAT AND MANAGER TODD COUNTS THAT BOTH HELPED ME TO GET MY SALE TAKEN CARE OF AND A KEY PROBLEM THA I had help from two of the employees ----- ATA BARAKAT AND MANAGER TODD COUNTS THAT BOTH HELPED ME TO GET MY SALE TAKEN CARE OF AND A KEY PROBLEM THAT WAS HANDLED VERY PROFESSIONALY AND WITH OUT HESITATION. MADE ME FEEL EXCEPTIONAL OR I SHOULD SAY SPECIAL!!!!!! More

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Pathetic Horrible sales tactics, lies all the way around, do not shoot straight, beat around the bush from start to finish, blame others for the dealers mistak Horrible sales tactics, lies all the way around, do not shoot straight, beat around the bush from start to finish, blame others for the dealers mistakes, service can not get issues resolved in over 4 different trips, Corporate team from Sonic Automotive believes the un trained and experienced GM over what happened, have to fight for everything you were promised, just to have your credit reduced from a 760+ down to a low 620ish because of there hard inquirys towards credit, didnt finance through them at all because of all the lies! Sold another car the next week to a friend (referred by me this dealer only does referrals to individuals that have purchased 4 or more "New cars") with hail damage from one end to other, very hard to see in the sunlight but easy once vehicle was in the shade. Do not even proceed to go in this dealer unless you want horrible service and have to fight for what your promised from management! More

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Bad Business I purchase a pre-owned 08 Cadillac CTS. We've noticed a huge slash on the back passenger tire which is also visible in the pictures we took on last Fr I purchase a pre-owned 08 Cadillac CTS. We've noticed a huge slash on the back passenger tire which is also visible in the pictures we took on last Friday evening. Contacted the dealer and they were closed. I definitely understand I signed an AS-IS document, however, this issue is something I take very serious due to the fact we could have experienced a blowout on the freeway, not only damaged the vehicle, but we could've been injured. I'm just lost for words at this being overlooked during the initial inspection of the vehicle and wondering if the dealership would replaced the tire. NOT Secondly, I questioned Ata, my salesrep about not being able to open the back passenger door from the outside when he attempted to sit in the back prior to our test drive. He stated the child safety lock is on and opened the door from the inside.I was so eager to purchase the vehicle that I forgot to mention and verify the door was working properly. Well, since then I've now attempted to open the door from the outside and it will not OPEN. Lastly, my initial request before finalizing the deal was to detail the inside of the vehicle and and attempt to remove the visible stains on the panel, seatbelts, and the seats. This was not done and it shouldn't be an expense for me due to purchasing and doing business with Massey Cadillac. One unhappy customer, Make sure you thoroughly inspect your vehicle before purchasing it. I would NEVER do business here again. More

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Dealing with Massey and your sales rep. Franklin Martin was one of the best car buying experiences we have ever had. Franklin and the rest of the staff were extremely friendly and professional and are a gr was one of the best car buying experiences we have ever had. Franklin and the rest of the staff were extremely friendly and professional and are a great asset to your business. More

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I had a great salesman, very friendly. We picked the vehicle up on 1/22/14 coming from Texarkana, Tx. I understand that we didn't have a warranty on the vehicle but it was my understanding that everythi vehicle up on 1/22/14 coming from Texarkana, Tx. I understand that we didn't have a warranty on the vehicle but it was my understanding that everything was checked no problem. However, upon leaving the dealership and driving about an hour I had to stop at the gas station to fuel the vehicle my husband was driving and smoke came from beneath the hood and the service light came on that indicated to service tire monitoring system. I would say I was very disappointed because I had only had the car an hour and problems had occurred. 1/23/14 we brought the car into Cadillac dealership in Texarkana and the oil cap on top was not fitted properly causing oil to spill out and the two back tires sensors are gone. I was really disappointed in hearing that so soon like in transit of getting the vehicle the problems happened an hour from picking up from the dealership. I'm thankful that through this ordeal the dealership is more than willing to get things taken care of and cover cost all the issue's that has taken place. I'm excited that my salesman is such a kind and professional individual that he strives on customer satisfaction along with the managers at the dealership. Overall, I'm pleased with my purchase and the customer service I have received. More

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Hi, This is my second cadillac I have purchased at your Hi, This is my second cadillac I have purchased at your dealership, as the first one I have been very happy. I was glad that Ata, was still there as Hi, This is my second cadillac I have purchased at your dealership, as the first one I have been very happy. I was glad that Ata, was still there as he made out first purchased easy and this one even better. It was so nice to deal with someone we trust, and was looking out for our best interest. Listen to what we wanted and found us the best deal. Thanks so much, Gwendolyn/ Willie Campbell More

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It was the best experience I have ever had when buying a new car. Ata was the best salesman. I left feeling like I had known him forever. new car. Ata was the best salesman. I left feeling like I had known him forever. More

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Great experience! They made the deal happen in 90 minutes TOTAL! They have me a fantastic price on my trade-in and had a strong inventory to choose from! Even after the deal, they went above and b minutes TOTAL! They have me a fantastic price on my trade-in and had a strong inventory to choose from! Even after the deal, they went above and beyond to pick up the title and take care of other things. Well done Ata!! More

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I would definitely recommend this dealership! It was quite a drive for me but it was well worth it!! The service was impeccable! Ata was THE best salesperson I've ever done business with! He was extreme quite a drive for me but it was well worth it!! The service was impeccable! Ata was THE best salesperson I've ever done business with! He was extremely kind, very helpful, kept me informed on progression of the entire trade/sales process, and made sure that I didn't wait any longer than I expected to. More

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Ata was great! He made the whole experience pleasant and painless. Definitely recommend you go see Ata! He was able to work with me and get me the kind of deal I had been searching for. painless. Definitely recommend you go see Ata! He was able to work with me and get me the kind of deal I had been searching for. More

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