Aubrey Chaffins | Page 30

Best buying experience ever! This was by far the best new car buying experience that I have ever encountered. Absolutely no pressure and great knowledge by the salesman. Salesmen This was by far the best new car buying experience that I have ever encountered. Absolutely no pressure and great knowledge by the salesman. Salesmen actually spent 15 minutes showing me all the details of the vehicle and even set up the Bluetooth for me. More

by JJ.HUNTINGTON Verified Customer Verified Customer

Report | Print

Oil change and had to order abtaik light assembly Oil change for my 2015 Kia Optima plus I had to order a tail light assembly it was explained well and said it would be about a couple of days! Oil change for my 2015 Kia Optima plus I had to order a tail light assembly it was explained well and said it would be about a couple of days! More

by Coffin Verified Customer Verified Customer

Report | Print

GREAT followthrough go sales. We have bought several new cars through our lifetime from several different brands let alone dealerships. Rusty Wallace supassed all others. GREAT ori We have bought several new cars through our lifetime from several different brands let alone dealerships. Rusty Wallace supassed all others. GREAT orientation to the car, plesent and informative people throughout the process, good trade in value and an outstanding warranty for the powertrain. More

by KENANDKARENROOT Verified Customer Verified Customer

Report | Print

We have bought two cars from here. This is the second time for us coming to Rusty Wallace Kia in Alcoa. The staff are very friendly and knowledgeable. They worked hard on getting my fia This is the second time for us coming to Rusty Wallace Kia in Alcoa. The staff are very friendly and knowledgeable. They worked hard on getting my fiancé and I approved for a great deal. I am very satisfied with my experience with them. Even with the power going out they made sure to get us out in time for our movie! Very pleased and definitely will be back and definitely recommend them to anyone. More

by Josh Mills Verified Customer Verified Customer

Report | Print

Very pleasant experience Aubrey was very helpful and went above and beyond in helping me make my purchase in the short time i had.i do wish kia would put xm,radio back on all Aubrey was very helpful and went above and beyond in helping me make my purchase in the short time i had.i do wish kia would put xm,radio back on all vehicles.my model did not come with xm radio, but my 2015 did. That was almost a,deal breaker for me. More

by PYROJT65 Verified Customer Verified Customer

Report | Print

Best Car Buying Experience Ever! Aubrey, Brandon, and the team at this dealership were incredible! Any single team member I came in contact with during my time there was super friendl Aubrey, Brandon, and the team at this dealership were incredible! Any single team member I came in contact with during my time there was super friendly and genuinely seemed to care about my comfort and car buying experience! They even stayed late one night just to run my paperwork and get me the best possible deal! I showed up thinking that I was just going to get whatever they could give me, but they did the seemingly impossible in my eyes and let me walk away with the most beautiful car I have ever sat in! And for being such a young guy, I was shocked with the level of respect I was treated with. Everyone here is a true professional, and I am so happy to wake up and see the car of my dreams sitting outside. They outdid themselves, and I could not think higher of these people. Not to mention that I received the deal of a lifetime on said incredible car. I know exactly where to send anyone I know whenever they are in need of a vehicle. I’m genuinely excited to see everyone again when I take my car for it’s first service appointment! Thanks to these wonderful people, I can sleep a little easier knowing I made a great financial and overall life decision. More

by GCHAP99 Verified Customer Verified Customer

Report | Print

Great Customer Service We absolutely love our new Kia Telluride. Everyone we encountered at this dealership exhibited such wonderful customer service. Aubrey and Court were We absolutely love our new Kia Telluride. Everyone we encountered at this dealership exhibited such wonderful customer service. Aubrey and Court were great to work with. More

by Seratt Verified Customer Verified Customer

Report | Print

Friendly, fast, and thorough I appreciate fast service with a smile. I came in and waited for my vehicle to be serviced. The staff was friendly, the waiting room was clean and i I appreciate fast service with a smile. I came in and waited for my vehicle to be serviced. The staff was friendly, the waiting room was clean and inviting. I love Rusty Wallace in Alcoa and refer friends and family on a. Regular basis. Thank you More

by MELkins70 Verified Customer Verified Customer

Report | Print

Courteous We had a mix up in price when we first got there, they surched for a answer , came back and told us no charge for the service today. thanks. We had a mix up in price when we first got there, they surched for a answer , came back and told us no charge for the service today. thanks. More

by NORMAJEAN0626 Verified Customer Verified Customer

Report | Print

Great customer service!! Always a pleasure to take my car to get it serviced at Rusty Wallace. Jenna Mayes was so informative and kept me in the loop of anything they found th Always a pleasure to take my car to get it serviced at Rusty Wallace. Jenna Mayes was so informative and kept me in the loop of anything they found they needed to be replaced or repaired. She let me know an approximate time it would take and she was correct! More

by CINNAMONTENNVOL Verified Customer Verified Customer

Report | Print