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Audrey Fairbairn
Audrey Fairbairn at Matthews Kia of Greece

Audrey Fairbairn

Digital Marketing Specialist

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4 Reviews
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4 Reviews

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4 Reviews of Audrey Fairbairn

December 26, 2025

Dealership Rating
Employee Rating

Good service and people. Quick and easy drop off process everyone is friendly. Thank you More

by KJSMITH89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Makowski, Matt Martin

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Dec 29, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

November 07, 2025

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Employee Rating

Very kind people and they provide good and fast services. Additionally easy to make an appointment More

by co3465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Jacobs, John Fiorino, Nick Makowski, Matt Martin, Izzy Softic

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Nov 11, 2025

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 14, 2025

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Employee Rating

Called four times got put on hold no one ever picked up the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. More

by GT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Salamone, Tom Jacobs, Massimo Castelli, Erica Polimeni, John Fiorino, Doug Gray, Matt Martin, Izzy Softic , Xavier Sued

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Jun 16, 2025

Matthews Kia of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Director, John fiorino, at jfiorino@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 17, 2025

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Employee Rating

Great Customer Service ! I appreciate the opportunity to share my experience with you concerning my visit More

by debragrant771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Massimo Castelli, Erica Polimeni, John Fiorino, Doug Gray, Izzy Softic , Xavier Sued

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May 19, 2025

Matthews Kia of Greece responded

Hi Debra- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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