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Austin Cross
Austin Cross at Land Rover Louisville

Austin Cross

BDC

Land Rover Louisville

4700 Bowling Blvd
Louisville, KY 40207

4.8
32 Reviews
4.8

32 Reviews

Write a Review

32 Reviews of Austin Cross

June 08, 2026

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Employee Rating

I called & scheduled an appointment for warranty work. I dropped off my vehicle & Austin notified me when it was ready for pick up. More

by KENGLISH001
Service Price Transparency
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Recommend Dealer
Yes
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Jun 09, 2026

Land Rover Louisville responded

We thank you for choosing Germain for your automotive service needs and for leaing Austin and our team this kind 5-star review. Your overall satisfaction is the goal of our team. See you down the road. Best Regards, Tyle Stone Centre Manager

June 03, 2026

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It was great experience. Easy to schedule. Timely pick up explain service needs . Car returned washed More

by BUTROSRR
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Service Time
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Recommend Dealer
Yes
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Jun 04, 2026

Land Rover Louisville responded

Thank you for sharing your recent service experience with our team. We’re delighted to hear we provided attentive care, reflecting the high standards of service we strive to deliver. Best Regards, Tyle Stone Centre Manager

May 31, 2026

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Employee Rating

The service department is great! Friendly and helpful, I appreciate their efforts to communicate what is going on with service work and provide recommendations on work needed (or no More

by shelleytuxworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Bramblett

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Jun 02, 2026

Land Rover Louisville responded

Thank you for choosing Germain for your automotive service needs. Our ultimate goal is to ensure you and your Land Rover stay safely on the road. We are delighted you enjoyed the 5-star level of service our team is committed to providing. Best Regards, Tyle Stone Centre Manager

May 31, 2026

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The customer service I received was excellent. The service department took care of everything I needed. More

by maryjo.newton
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Recommend Dealer
Yes
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Jun 02, 2026

Land Rover Louisville responded

Thank you so much! Our team is dedicated to providing outstanding service, and we are thrilled to hear we met that goal for you. We can't wait to see you again soon. Best Regards, Tyler Stone Centre Manager

May 26, 2026

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They get you in and out and keep you up to date on everything including recalls! More

by mbaker0702
Recommend Dealer
Yes
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May 26, 2026

Land Rover Louisville responded

Our team works hard to provide a quality, informative, and efficient visit. Thank you for sharing yours. Best Regards, Tyler Stone Centre Manager

May 24, 2026

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I was traveling and in Kentucky and had an immediate need for service on my Range Rover and the Land Rover Louisville service people were great, got me scheduled quickly and took care of the problem. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry

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May 26, 2026

Land Rover Louisville responded

Thank you for sharing your experience! We’re glad our Land Rover Louisville service team was able to get you scheduled quickly and take care of your Range Rover while you were traveling. We appreciate your kind words and are happy we could help get you back on the road! Best Regards, Tyler Stone Centre Manager

May 09, 2026

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The recall service was very efficient, done in less time than promised. Had a nice loaner car as well to tempt me as my lease was ending in a few months. More

by LOTTIEJCHESTNUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey in service department

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May 20, 2026

Land Rover Louisville responded

We’re glad to hear you had a quality 5-star recall service experience and were able to take advantage of the loaner vehicle. Our team is always here to help whenever you need us. When your lease is nearing its end, feel free to reach out—we’d be happy to assist you in exploring your next steps. Best Regards, Tyler Stone Centre Manager

May 06, 2026

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Exceptional service! Barry my service rep was friendly, knowledgeable and professional. Added bonus my car was ready the same day! There is a reason this is my fifth Land More

by wespen09
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Stone, Mike Moorman , Barry Bramblett

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May 07, 2026

Land Rover Louisville responded

Thanks for leaving us such a wonderful review and for your continued business. We are glad that you love our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Best Regards, Tyler Stone Centre Manager

May 02, 2026

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Employee Rating

They took care of business very quickly and professional. Sales manager and sales lady were proactive. Great customer service. More

by gschmid0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Stone

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May 04, 2026

Land Rover Louisville responded

Thank you for your feedback! We’re glad to hear our team provided quick, professional, and proactive service. We truly appreciate your kind words and your business! Best Regards, Tyler Stone Centre Manager

April 27, 2026

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Employee Rating

They were very friendly fast and willing to help with anything I needed. I definitely will use them For all my Land Rover services. More

by kim.obermeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Land Rover Louisville responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Tyler Stone Centre Manager

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