Austin Cross

I have always had a great experience at Land Rover Louisville. Tyler is a great leader and always makes time for his customers and employees. Casey James is the best service advisor I have ever worked Louisville. Tyler is a great leader and always makes time for his customers and employees. Casey James is the best service advisor I have ever worked with, having been a customer for over 15 years. She goes above and beyond for her customers and always makes sure I am taken care of. Regardless of whether it is a planned visit or an emergency, she is always there to help. All of the employees at Land Rover Louisville are very friendly and helpful. More

by DAVIDMETTS Verified Customer Verified Customer

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Barry and all the Service personnel were excellent and efficient.. They got us in and out in a matter of a few hours. Thanks for always helping us out when we need service efficient.. They got us in and out in a matter of a few hours. Thanks for always helping us out when we need service More

by MCCRONEN21 Verified Customer Verified Customer

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I could not ask for a better service rep than Casey James. She goes above and beyond for her customers. I have worked with many over the years, and she is by far the best. James. She goes above and beyond for her customers. I have worked with many over the years, and she is by far the best. More

by DAVIDMETTS Verified Customer Verified Customer

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They are professional, courteous, and extremely efficient! They also provided me with a loaner as to not disrupt my day! Greatly appreciated!! efficient! They also provided me with a loaner as to not disrupt my day! Greatly appreciated!! More

by CSTONEJEWELS Verified Customer Verified Customer

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I was very impressed with the service team going above and beyond to provide me with a great experience. Their knowledge and understanding of the vehicle made for an efficient and effective repair. and beyond to provide me with a great experience. Their knowledge and understanding of the vehicle made for an efficient and effective repair. More

by kevincjacksn Verified Customer Verified Customer

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I called & scheduled an appointment for warranty work. I dropped off my vehicle & Austin notified me when it was ready for pick up. I dropped off my vehicle & Austin notified me when it was ready for pick up. More

by KENGLISH001 Verified Customer Verified Customer

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It was great experience. Easy to schedule. Timely pick up explain service needs . Car returned washed Easy to schedule. Timely pick up explain service needs . Car returned washed More

by BUTROSRR Verified Customer Verified Customer

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The service department is great! Friendly and helpful, I appreciate their efforts to communicate what is going on with service work and provide recommendations on work needed (or no Friendly and helpful, I appreciate their efforts to communicate what is going on with service work and provide recommendations on work needed (or not needed/recommended.). More

by shelleytuxworth Verified Customer Verified Customer

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The customer service I received was excellent. The service department took care of everything I needed. The service department took care of everything I needed. More

by maryjo.newton Verified Customer Verified Customer

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They get you in and out and keep you up to date on everything including recalls! everything including recalls! More

by mbaker0702 Verified Customer Verified Customer

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