Austin Harvey | Page 14

Great customer service He went the extra mile. Austin took a hour and explained how everything works in and out of the vehicle. My friend bought a vehicle the week before us He went the extra mile. Austin took a hour and explained how everything works in and out of the vehicle. My friend bought a vehicle the week before us and she still doesn’t know how anything works. More

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Positive Experience! Austin was easy to work with. He stayed in contact, while never making us feel pressured to purchase a vehicle. However he was extremely helpful in Austin was easy to work with. He stayed in contact, while never making us feel pressured to purchase a vehicle. However he was extremely helpful in providing possible vehicles that might meet our needs. Additionally, he was very patient in dealing with our wants and needs while we were trying to make up our minds about exactly what we wanted. He hung in there with us for the long haul. Our experience with Corwin Ford was very positive! We would definitely buy from Austin and this dealership again. More

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Austin is extremely helpful and knowledgable We live in Oak Harbor, WA, and recently ordered a F-250 from a local dealer. We had a couple weeks to make last minute changes, so we searched the in We live in Oak Harbor, WA, and recently ordered a F-250 from a local dealer. We had a couple weeks to make last minute changes, so we searched the internet and found that Corwin Ford had many in-stock trucks with colors and options that weren't available for us up here. We drove to Pasco and met Austin. We were forthcoming that we made this drive to look at colors and options, and that we had already ordered a truck. Upon hearing this, instead of showing us the door, Austin said "welcome to the Ford family, you made a great choice in the F-250, how can I further help?" He then took the time to let us see several vehicles in different color choices, and let us take some measurements. Additionally, Austin is more knowledgeable than most salesman when it comes to a vehicle's towing characteristics and rated capacities. He fully understood our need for additional cargo capacity, as opposed to the vehicle's rated towing capacity. He showed us the "Tire and Loading Information" sticker on the driver's door pillar, and explained how certain option packages usually have a resulting negative impact on this number, etc. That in many situations, the vehicle's cargo capacity is usually more of a limiting factor when towing, than is the tow capacity rating, etc. Thank you Austin, we would not hesitate to send business your way. David and Patricia More

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Our new F-150 our experience was excellent!!!! Austin our salesman was top notch. He went above and beyond for us. We where also happy with Fabian are Business man our experience was excellent!!!! Austin our salesman was top notch. He went above and beyond for us. We where also happy with Fabian are Business manager as well. Thanks again, and we definitely recommend Corwin Ford. Doug & Shoni Tiede More

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Great experience working with Austin Everyone at the dealership was very friendly. It was a great experience enjoyed working with the salesman Austin. Austin did a great job explainin Everyone at the dealership was very friendly. It was a great experience enjoyed working with the salesman Austin. Austin did a great job explaining the vehicle and how things work he knows his product. More

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Excellent service First time purchased a truck from Corwin they gave me a Excellent service.please ask for Austin Harvey when you go there.He's nice salesman. he will First time purchased a truck from Corwin they gave me a Excellent service.please ask for Austin Harvey when you go there.He's nice salesman. he will help you out with any questions More

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Joshua was terrific. He did all the leg work! The salesman Josh did all the leg work for us we worked with three salesmen and two were awesome. The dealership was honest and upfront with us. The salesman Josh did all the leg work for us we worked with three salesmen and two were awesome. The dealership was honest and upfront with us. More

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Surprise stop at Corwin Ford well after looking around the area at used car lots and getting more uncomfortable, it was a Sunday afternoon, we decided to look at what Corwin Ford well after looking around the area at used car lots and getting more uncomfortable, it was a Sunday afternoon, we decided to look at what Corwin Ford might have in the used pickup line...when we arrived we were met by Austen, with a smile and a handshake, I told him what we were looking for, I also said the max is $20,000 tax and license out the door, Austen listened and said well let's go and look....we headed to the back of the lot, found a 2009 lariat that they had just gotten in, still dirty hadn't been through certification....we tried looking in the windows,but couldn't see in...Austen said I will get the keys, long walk back to the office, asked if we would like a bottle of water since it was very hot, I was starting to enjoy Austen"s approach,he was thoughtful, courteous and very honest in all of our discussions, So yes we bought the pickup, and feel like we have made a new friend. Thank You again Austin and Corwin Ford for a comfortable, stress free purchase........Harvey & Sandy M. Kenn.,Wa. More

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Comfortable buying experience The sales people were awesome! They werent too pushy and they were very informative of their vehicles. Great prices, great financing options, and over The sales people were awesome! They werent too pushy and they were very informative of their vehicles. Great prices, great financing options, and overall great buying experience. I'd recommend anyone looking to get a new vehicle to go to Corwin Ford. More

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Very professional, great communication Austin Harvey! Excellent customer service from Austin Harvey! Couldn't ask for a better salesman. He made sure you were happy with your purchase and went above and b Excellent customer service from Austin Harvey! Couldn't ask for a better salesman. He made sure you were happy with your purchase and went above and beyond to ensure the vehicle is right for you. More

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