Austin Muse | Page 2

I want to take a moment to genuinely commend the service advisor and the entire service staff at this Honda dealership, because the experience I had was nothing short of excellent from start to finish. Fro advisor and the entire service staff at this Honda dealership, because the experience I had was nothing short of excellent from start to finish. From the moment I arrived, I was greeted promptly and treated with professionalism and respect. My service advisor was incredibly knowledgeable, patient, and transparent throughout the entire process. They took the time to clearly explain what my vehicle needed, what could wait, and what was most important—without ever making me feel pressured or talked down to. That level of honesty is rare and deeply appreciated. What stood out the most was the communication. I was kept informed at every step, whether it was updates on diagnostics, timelines, or cost estimates. There were no surprises when it came time to pick up my vehicle, and everything that was discussed beforehand was followed through exactly as promised. The service staff as a whole worked efficiently and professionally. You can tell this is a well-run team that takes pride in their work. My vehicle was returned in great condition, the work was done right the first time, and it was completed within the expected timeframe. Even small details—like how organized everything was and how clean my car was upon return More

by Bb Verified Customer Verified Customer

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Communication was good, sales staff was very personable and great to work with. The financing team was fast and great process. My only gripe with this dealership is how they clean a car being sold. Was let and great to work with. The financing team was fast and great process. My only gripe with this dealership is how they clean a car being sold. Was let down on the cleaning detail for sure. Would definitely do business here again More

by jamesamarcy81 Verified Customer Verified Customer

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I have bought 2 cars there and both times have been a good experience and they are very helpful. good experience and they are very helpful. More

by Savvy Verified Customer Verified Customer

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Great options on pre-owned trucks, Brittany was great and went the extra mile to he get me in the truck I wanted. The detail team did a quick job. Was clean but will need more work. Over all very happy with went the extra mile to he get me in the truck I wanted. The detail team did a quick job. Was clean but will need more work. Over all very happy with service I received from the entire team. More

by ringram5859 Verified Customer Verified Customer

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These guys went above and beyond for me. I was out of state and they drove to pick me up from airport after making a great deal on used vehicle. The process was smooth and this is the only I was out of state and they drove to pick me up from airport after making a great deal on used vehicle. The process was smooth and this is the only dealership I have ever seen with 0 hidden fees when buying a vehicle. 10/10 on that. My only issues were with being out of state the ability to see clear walk around videos was lacking and the detail cleaner shop was sub par but just being honest. I felt welcomed and appreciated throughout the process and there were 0 surprises. Terry my sales guy was beyond helpful at all hours of the day. Great work Honda of Jonesboro More

by jamesamarcy81 Verified Customer Verified Customer

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This experience was much improved over the last time I had dealings at this location. It was short, sweet and to the point. had dealings at this location. It was short, sweet and to the point. More

by lenfortwayne Verified Customer Verified Customer

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The entire staff treated me with the utmost courtesy allowing me to feel extremely welcome. The entire process was not lengthy at all. I look forward to a continued relationship with the dealership. allowing me to feel extremely welcome. The entire process was not lengthy at all. I look forward to a continued relationship with the dealership. More

by abharri43 Verified Customer Verified Customer

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Everyone here was fabulous! ! So nice and the dealership is so clean. This is the 3rd Honda we have bought from them and we have no complaints! ! So nice and the dealership is so clean. This is the 3rd Honda we have bought from them and we have no complaints! More

by sarahellenbell Verified Customer Verified Customer

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Had a really good experience buying my 2019 Honda CRV! My dealer was Trevor Turner and he made sure everything was how it needed to be! I also had a really good experience with Austin in Finance. He made My dealer was Trevor Turner and he made sure everything was how it needed to be! I also had a really good experience with Austin in Finance. He made sure to explain and breakdown everything for me, which is super important to me as a first time car buyer! More

by jessi.coleman09 Verified Customer Verified Customer

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We had an excellent experience. Brittany was knowledgeable, worked quickly and had us approved and in our car in no time. Brittany was knowledgeable, worked quickly and had us approved and in our car in no time. More

by sadiebelledrakers Verified Customer Verified Customer

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