Austin Nicholson
Austin Nicholson at Hubler Ford Shelbyville

Austin Nicholson

sales consultant

Hubler Ford Shelbyville

2605 E State Road 44
Shelbyville, IN 46176

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3.5
11 Reviews
3.5

11 Reviews

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11 Reviews of Austin Nicholson

March 13, 2026

Dealership Rating
Employee Rating

I received great timely service. Service was prompt and took care of all my concerns! More

by schultz7012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cliff Yancey, Rich Nicholson

March 07, 2026

Dealership Rating
Employee Rating

I’ve always get great service. They take care of issues with my vehicles and listen to my concerns. More

by jmcconnell2916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2026

Dealership Rating
Employee Rating

Didn’t show me inspection paperwork and found out there was an engine problem that costs the same as the car itself. The salesperson originally couldn’t tell me anything about the car and we went to speak More

by Banana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

February 12, 2026

Dealership Rating
Employee Rating

The salesman was very informative and helpful about everything with our new truck the young lady was very helpful as she explained some things to me and offered hot chocolate or coffee.. More

by jb46219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cliff Yancey, Rich Nicholson

January 02, 2026

Dealership Rating
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by dalley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cliff Yancey, Rich Nicholson

December 13, 2025

Dealership Rating
Employee Rating

Great Service department. I have recommended them to my friends. Thanks to all for their h More

by greg.ryhal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cliff Yancey, Rich Nicholson

October 30, 2025

Dealership Rating
Employee Rating

It was helpful and staff was friendly. Nothing else to say. Thanks for the help. More

by miles.sharpless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cliff Yancey, Rich Nicholson

October 28, 2025

Dealership Rating
Employee Rating

I was told I would be financing an amount trading in my vehicle but that wasn't the case when I received my loan package in the mail. When I reached out to the dealership, they said I don't recall telling More

by mlane215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2025

Hubler Ford Shelbyville responded

Hello Sir. I do apologize for any confusion; however, we have multiple forms showing we agreed on pricing, with your signature. There was no deception whatsoever, and all forms clearly state the exact numbers on the bank contract. I would be more than happy to go over these with you any time you want to come in. No malicious intent was done, and all numbers were presented accurately, fairly, and signed off on by you, right by the numbers. Devon Griffith General Manager Hubler Ford Center.

Oct 28, 2025

mlane215 responded

I understand the paperwork was signed by me, im saying I made the mistake of believing what they told me i would be financing. That is my fault. I just didn't think anyone would do business this way. Leason learned. I just didn't want this to happen to anyone else.

October 20, 2025

Dealership Rating
Employee Rating

Cliff and Austin were very nice to work with. They found tge Escape i wanted. More

by 75KWOLTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cliff Yancey

August 05, 2025

Dealership Rating
Employee Rating

Was not treated ethically and was taken advantage of and lied to about everything more More

by Dobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cliff Yancey , Spencer and brandon

Aug 05, 2025

Hubler Ford Shelbyville responded

I am very sorry to hear about your negative experience and definitely does not sound like the way we treat our customers. Please reach out to me directly at 317-392-2557 and let me help rectify whatever is going on! Devon Griffith General manager Hubler Ford Center

Aug 05, 2025

Dobby responded

This is very disappointing

Aug 05, 2025

Dobby responded

I was immediately responded to by the General Manager. He explained the process in detail on how they work with everyone to get into a vehicle they want but it is not their job to educate anyone on the financial side , that is the customer's responsibility. The dealership is going to work with me to get resolve to my situation. I am grateful to be a long time customer of this Hubler Fird dealership and will continue to do business with them.

Aug 05, 2025

Hubler Ford Shelbyville responded

Call my cell phone. 317-364-7890

Aug 05, 2025

Dobby responded

I tried calling but administrative office must be closed.

1

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