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Austin Nicholson
Austin Nicholson
sales consultant
Hubler Ford Shelbyville
2605 E State Road 44
Shelbyville, IN 46176
27 Reviews
27 Reviews
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27 Reviews of Austin Nicholson
August 17, 2026
I ended up at Hubler Ford in Shelbyville, Indiana under pretty stressful circumstances. I was in the middle of a 10-hour road trip, traveling alone, when the car I was driving completely gave up. Instead o pretty stressful circumstances. I was in the middle of a 10-hour road trip, traveling alone, when the car I was driving completely gave up. Instead of simply renting a car and finishing the trip, I decided to see what Hubler had available—and that’s how I ended up buying a 2021 Ford Explorer. Will was my salesman, and he was GREAT. Helpful, patient, kind, and exactly the person you want helping you when you’re stranded far from home and trying to make a big decision unexpectedly. Austin in finance was equally amazing. Those two alone are worth the trip to Hubler. They worked with me, got everything handled, and got me back on the road. What impressed me even more was how helpful Will and Austin continued to be after the sale. Will even went back to my trade-in after the fact to retrieve something I had accidentally left behind. Austin also stepped up in a big way when I had an issue with the Explorer shortly after purchasing it, and I truly appreciated how much he cared about making sure I was taken care of. I did have one disappointing interaction with the sales manager when I called about that immediate issue. He was impatient and not particularly helpful, and I’m still waiting on the return call I was told would come within 10 minutes. That was frustrating, especially after such a positive buying experience. That said, I don’t want one interaction to overshadow how fantastic Will and Austin were. They made a stressful, unexpected situation so much easier and made me feel confident about my decision. Hubler Ford is lucky to have both of them. I would absolutely recommend asking for Will and working with Austin—you’ll be in great hands. More
by Rachel Simpson
Verified CustomerOther Employees Tagged: William Zaring
August 10, 2026
They repaired my tire less than a week prior to me having to take my vehicle back to them due to them not putting the new tire on correctly. They had to replace the tire again and refused to give a loaner ve to take my vehicle back to them due to them not putting the new tire on correctly. They had to replace the tire again and refused to give a loaner vehicle or to come get the vehicle that was not drivable due to their poor workmanship. Sad that we spent so much there and get terrible customer service. More
by kcg0508
July 27, 2026
This is the second Ford that I have purchased from this dealership. 1 time was flawless. It was a bit more clunky this time. Nothing crazy or out of the ordinary but just not a smooth at the previous time. dealership. 1 time was flawless. It was a bit more clunky this time. Nothing crazy or out of the ordinary but just not a smooth at the previous time. There wasn’t any significant highs or disastrous lows about the interaction with anyone. I would definitely buy from them again! More
by TDALLENKK
Other Employees Tagged: Cliff Yancey, Rich Nicholson
June 30, 2026
Had a recall on brake light switch, Service manager took it in and completed the work in a timley manner. it in and completed the work in a timley manner. More
by cyancey3
Other Employees Tagged: Cliff Yancey, Rich Nicholson
June 16, 2026
Salesman was very knowledgeable, paired my phone and helped get a good deal! Would recommend you to others! helped get a good deal! Would recommend you to others! More
by BOGEYKEN
Other Employees Tagged: Cliff Yancey, Rich Nicholson
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