Austin Nicholson

Evan was awesome to work with when shopping for a car for my daughter. He was also outstanding helping my mother as well purchase a vehicle. The overall experience with Jim Norton was smooth and I would reco my daughter. He was also outstanding helping my mother as well purchase a vehicle. The overall experience with Jim Norton was smooth and I would recommend them to my family and friends!! More

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If you're smart you wouldn't choose this dealership. I recently got a used vehicle from them. It was a nightmare from the start. They had me come up there saying the vehicle was ready for purchase. I ge I recently got a used vehicle from them. It was a nightmare from the start. They had me come up there saying the vehicle was ready for purchase. I get up there and the vehicle is still going through inspections!So I had to wait about 3 days before it was through with inspections. I test drive it and the radiator hose has an hole in it. So it takes them another 3 or four days to fix. So I go back test drive it again and pay my down payment and sign the papers and leave with the vehicle. I get a call about a week later saying the bank not wanting to finance the vehicle because apparently it didn't have some of the features they thought it had. So the salesman calls me and says I have a truck bed cover I want to give you. Come to find out that was one of the features that the bank thought it had and they thought it had a truck bed liner which it didn't! So they give me a mat to put in it, not to mention the truck cover was the bottom of the barrel. So we get that squared away. Now I get another call, by this time I done had the truck over a month now, saying the bank not going to finance the truck because when they called to verify employment, which I thought they had done that before giving me the keys and letting me leave with the vehicle. They said that my previous employer stated that I hadn't worked there since November which is false! But instead of them asking me to verify if I was employed there at the time of me purchasing the vehicle they informed me that I hadn't worked to return the vehicle! Basically saying it's my fault! I had informed the car salesman that the reason I was getting a truck was because I was going into business for myself, which I can also verify! So now that I'm going to be without a truck I can no longer fulfill my obligations to my customers. They basically said oh well it's not their problem and they shouldn't have to compensate me for my lost wages once again pointing the finger at me saying it's my fault! Just because they or the bank didn't verify my employment before moving forward with the sale of the vehicle! I have a signed contract! Now let that sink in. Because if the situation was reversed and I had the truck over a month ago I couldn't call them and say I no longer want the vehicle and want my money back! I'm going to talk to lawyer and see if this is legal and if I'm obligated to return the vehicle! Because like I said I think they dropped the ball not me! More

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