Austin Parsons

Austin was highly prepared and professional. He communicated extremely well and expertly explained the features of the vehicle and responded immediately on my concerns. The dealership offered th He communicated extremely well and expertly explained the features of the vehicle and responded immediately on my concerns. The dealership offered the vehicle at what I thought was a fair price. It was a pleasure working with Austin and all the supporting staff members. More

by dcurrier111 Verified Customer Verified Customer

Print

I purchased a vehicle here, I just don’t feel like they fully took care of me. No detail inside vehicle when I got it, Less than a month 2 tires needed replacement as well as purge valve needed and brakes fully took care of me. No detail inside vehicle when I got it, Less than a month 2 tires needed replacement as well as purge valve needed and brakes. I feel like these repairs should have been handled before they sold it, used or not. Irnes was great! But the rest of staff not sure. There’s just something off with the energy from the rest of the staff. Of course I’m African American , I don’t want to jump to that but it’s kind of hard not to considering I was in ATHENS GA. I definitely prefer you to go to “Irnes” for your car salesmen. I just wish it was at a different location. More

by Jersey Verified Customer Verified Customer

Print

Everything was done seamlessly. Austin did a great job getting me a great deal and the car I’ve wanted. Thank you so much! Austin did a great job getting me a great deal and the car I’ve wanted. Thank you so much! More

by shannondavis5995 Verified Customer Verified Customer

Print

Great customer service. Keeps you informed all the way through from the start to the finish Keeps you informed all the way through from the start to the finish More

by ahatchjr Verified Customer Verified Customer

Print

Very nice dealership they were very helpful and quick I was in and out the dealership with my used f150 I had a little problem with it and they got it taken care of for me without any worry’s was in and out the dealership with my used f150 I had a little problem with it and they got it taken care of for me without any worry’s More

by noahstricklandschool Verified Customer Verified Customer

Print

I was thoroughly impressed with the customer service and willingness to help me get my car I have now. From explaining so much about getting an electric vehicle to working with me with my car situation. willingness to help me get my car I have now. From explaining so much about getting an electric vehicle to working with me with my car situation. More

by mhensley9296 Verified Customer Verified Customer

Print

Had some difficulties but Mason was able to handle it. Dave was really patient and left the dealership in less then 3 hours, everything went smooth and fast. Dave was really patient and left the dealership in less then 3 hours, everything went smooth and fast. More

by jlizbeth29 Verified Customer Verified Customer

Print

We purchased our ID Buzz online. Our online agent was not great. The General Sales Manager did clear things up and we were able to make the purchase. Love the Buzz but it was dropp Our online agent was not great. The General Sales Manager did clear things up and we were able to make the purchase. Love the Buzz but it was dropped off (loved that) and not one person at the dealership asked us if we needed any education on the vehicle. We have had to stumble around figuring things out. The vehicle is amazing, but I wouldn't purchase another vehicle from Lou Sobh. More

by susan.harrison Verified Customer Verified Customer

Print

Everyone I dealt with was very professional and Austin Parsons is a very good salesperson. I would definitely recommend him to anyone. Parsons is a very good salesperson. I would definitely recommend him to anyone. More

by catfishandmaw Verified Customer Verified Customer

Print

Perhaps the best and easiest car buying experience ever. Absolutely no bull! Respectful, friendly people ! Absolutely no bull! Respectful, friendly people ! More

by Ken Verified Customer Verified Customer

Print