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Austin Pence
Austin Pence at Spitzer CDJR Mansfield

Austin Pence

Sales Consultant

Spitzer CDJR Mansfield

1777 W 4th St
Ontario, OH 44906

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3 Reviews
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3 Reviews

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3 Reviews of Austin Pence

February 21, 2026

Dealership Rating
Employee Rating

Friendly, accommodating, fast and efficient, listened to my needs and didn't push anything unnecessary More

by JMCOOKSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hamm, Jacob Schalmo

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Feb 21, 2026

Spitzer CDJR Mansfield responded

Thank you for pointing out how friendly and accommodating our team was. We’re glad we could move quickly and focus only on what mattered for you. Enjoy your new Ram 1500 and thanks for sharing your experience.

February 16, 2026

Dealership Rating
Employee Rating

Very happy with saler person. Very knowledgeable and helpful with all of my questions. I would deal here again. More

by TLWHEELER9
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shane Richard

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Feb 16, 2026

Spitzer CDJR Mansfield responded

It’s great to hear that our salesperson offered helpful and knowledgeable support during your new Jeep Gladiator purchase. We look forward to assisting you again in the future.

December 06, 2025

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Employee Rating

Shane, the finance manager was completely disrespectful, lacked any sort of professionalism and only cared about himself. Did not want to work with me at all for a deal. Had to request to work with someone More

by Matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Hamm , Shane Richard

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Dec 11, 2025

Spitzer CDJR Mansfield responded

We're sorry to hear about your experience, Matthew, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Dec 11, 2025

Spitzer CDJR Mansfield responded

We're sorry to hear about your experience, Matthew, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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