Austin Reed

I’ve always had a good experience at Pat Lob Toyota in McKinney, from buying a new car to maintenance & repair. McKinney, from buying a new car to maintenance & repair. More

Helpful 0

Report | Print

Toyota service is the best, fast, courtesy and good service is very recommended. I like Toyota service. service is very recommended. I like Toyota service. More

Helpful 0

Report | Print

Took my fleet vehicle in for service. Austin really helped make it a fast and simple process.. Austin really helped make it a fast and simple process.. More

Helpful 0

Report | Print

Great service. The entire staff was friendly and was ready to assist with any needs. Had 2 recalls that were completed in a very timely manner. Thomas “Spike” Lips The entire staff was friendly and was ready to assist with any needs. Had 2 recalls that were completed in a very timely manner. Thomas “Spike” Lipscomb is a Sales Manager there and has an outstanding attitude about his job. Easy is my Service tech and is straight forward with me every time I have had my 22 Tundra serviced. TBS has a desk inside with a super nice manager at the desk. I think his name was John. If you’re looking, give them a try. More

Helpful 0

Report | Print

Cannon, my service writer, consistently reinforces my decision to choose Pat Lobb for service. The cashiers are in alignment with Cannon, further reinforcing what I have coined The Lobb Standard, by repe decision to choose Pat Lobb for service. The cashiers are in alignment with Cannon, further reinforcing what I have coined The Lobb Standard, by repeatedly providing excellent service, including keeping me updated. More

Helpful 0

Report | Print

The servicemen were kind, thoughtful, helpful, speedy explained everything to me. I’m not Taylor Swift, but I was treated like I was someone special. I will be back for the next round of maintenance. Tha explained everything to me. I’m not Taylor Swift, but I was treated like I was someone special. I will be back for the next round of maintenance. Thank you so much for your time. Julie. More

Helpful 0

Report | Print

Another dealership messed up a simple oil change by overfilling my 4Runner the day prior to this appointment. This put my engine in rough idle. I called this dealership and spoke with Austin and was ab overfilling my 4Runner the day prior to this appointment. This put my engine in rough idle. I called this dealership and spoke with Austin and was able to bring in it right away. They looked over my car and ended up doing a second oil change and it fixed the issue right away. Highly satisfied with their work and quick actions. More

Helpful 0

Report | Print

Excellent services,less waiting time and all questions answered to the satisfaction , good workers no complaints. answered to the satisfaction , good workers no complaints. More

Helpful 0

Report | Print

The greeter and Austin were both very friendly and professional. I was acknowledged as soon as I opened my door. professional. I was acknowledged as soon as I opened my door. More

Helpful 0

Report | Print

Staff makes me feel valued! They do an excellent maintenance job and are extremely efficient. As this is my 6th (yep, I’m old) Toyota, I would recommend them to anyone! They do an excellent maintenance job and are extremely efficient. As this is my 6th (yep, I’m old) Toyota, I would recommend them to anyone! More

Helpful 0

Report | Print