Austin Sims

This was by far one of the simplest and most pain-free vehicle purchases I have ever made! John and Austin were wonderful to work with! vehicle purchases I have ever made! John and Austin were wonderful to work with! More

by CRORICK Verified Customer Verified Customer

Report | Print

Great dealership great salesman and the finance department they have great cars no junk great experience department they have great cars no junk great experience More

by compass Janet Verified Customer Verified Customer

Report | Print

Sketchy from the beginning. Lowballed me on my trade. Only after threatening to take my business elsewhere, did an extra $5k get added to my trade in value. Withheld a refund ch Lowballed me on my trade. Only after threatening to take my business elsewhere, did an extra $5k get added to my trade in value. Withheld a refund check from my auto loan and issued a new check the same day (after holding it for a month) did they print a new one. Don’t buy from Ben Davis unless you like sketchy business :) More

Report | Print

Ben Davis Ford made it easy. We found the truck online from two hours away. We were greeted on the lot by Steve who took us on a test drive. We asked all our questions, did th We found the truck online from two hours away. We were greeted on the lot by Steve who took us on a test drive. We asked all our questions, did the paperwork and we drove our new truck home. No pressure, no hassle…just a great experience! More

by Bob Verified Customer Verified Customer

Report | Print

Great dealer! Easy and friendly to work with. Everything was set up over the phone and every expectation was met. I will buy from here again. Easy and friendly to work with. Everything was set up over the phone and every expectation was met. I will buy from here again. More

by ANDREW.COLIP Verified Customer Verified Customer

Report | Print

Easy to deal with, thorough and professional employees both in sales department and in finance department . Looking forward to working with service department with any questions or issues as they always both in sales department and in finance department . Looking forward to working with service department with any questions or issues as they always have been very helpful . More

by jksproat Verified Customer Verified Customer

Report | Print

I wanted to keep my car under $12,000 and that was acknowledged up front but they brought me a $14,000 vehicle and didn’t tell me it was over my budget until after I test drove and liked the vehicle. acknowledged up front but they brought me a $14,000 vehicle and didn’t tell me it was over my budget until after I test drove and liked the vehicle. While I was test driving I heard a noise while breaking and was assured it would be fixed when I came to pick up the vehicle. It was not fixed. I had to take it back to get it fixed. While I was talking to them on the phone telling them about the sound, I said my tpm sensors were not reading when I picked up the vehicle, only 1 wasn’t reading when I test drove and I was assured it would be fixed. It was not fixed, I thought it would be fixed when I took it in for the brakes but it was not. I have bought 2 other cars from here and everyone was so nice before. This time nobody seemed overly friendly after I paid for the car like I have experienced before. More

by kscott0712 Verified Customer Verified Customer

Report | Print

I thought the added insurance process request could be handled better. I thought this was somewhat confusing. handled better. I thought this was somewhat confusing. More

by KJHILL36 Verified Customer Verified Customer

Report | Print

Real people with real people service! NEVER SAID GO ON LINE! LOL When you NEED help always willing to listen and help. This is the third time I have purchased a car and I would go no NEVER SAID GO ON LINE! LOL When you NEED help always willing to listen and help. This is the third time I have purchased a car and I would go no other place! More

by PSHEPHERD Verified Customer Verified Customer

Report | Print

The session with Austin was laborious trying to keep up. I know he's very familiar with the paperwork, I am not. Sales was great to me, I've know John a long time. I know he's very familiar with the paperwork, I am not. Sales was great to me, I've know John a long time. More

by PROVINESR Verified Customer Verified Customer

Report | Print