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Austin Ward

Overview Reviews (135) Inventory (106)

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Austin Ward

Finance

Tri State Ford

2117 S Main St
Maryville, MO 64468

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5.0

135 Reviews

Overview Reviews (135) Inventory (106)

5.0

135 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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135 Reviews of Austin Ward

August 08, 2026

Dealership Rating

Employee Rating

I think this dealership is above average in inventory and good sales staff! They are easy to deal with. good sales staff! They are easy to deal with. More

by heavens00746

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Caleb ?

Aug 08, 2026 -

Tri State Ford responded

Your comments about our above-average inventory and easy-to-work-with sales staff reflect what we aim to provide. Knowing that your purchase of the Ford Edge went smoothly means a lot to us.

July 11, 2026

Dealership Rating

Employee Rating

Perfect purchase. Loved the experience with the salesman and the sales manager. All personnel were highly professional. Loved the experience with the salesman and the sales manager. All personnel were highly professional. More

by danieless61

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Ward

Jul 11, 2026 -

Tri State Ford responded

Thank you for sharing your perfect purchase. We’re thrilled Austin and the sales manager delivered such professional support during your used Ford Explorer purchase. Enjoy your Explorer.

Jul 11, 2026 -

danieless61 responded

Could not be happier!

July 10, 2026

Dealership Rating

Employee Rating

Overall very pleasant every one at tri-state has always been upfront and kind to us I will continue to make the drive to deal here in the future been upfront and kind to us I will continue to make the drive to deal here in the future More

by markadunn68

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Ward

Jul 11, 2026 -

Tri State Ford responded

It’s encouraging to hear Austin and the team have provided transparent and friendly service. We’re glad the drive remains worthwhile for your Ford F-150 needs. Thank you for your continued loyalty.

June 27, 2026

Dealership Rating

Employee Rating

The sales and business team are very nice and helpful when looking at options. The salesman worked to get what I wanted from the car purchase making the purchase posssible when looking at options. The salesman worked to get what I wanted from the car purchase making the purchase posssible More

by dswilson03

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Ward

Jun 27, 2026 -

Tri State Ford responded

It’s wonderful to hear our sales and business teams made exploring options easy. We’re glad Austin could help you get exactly what you wanted for your used Ford Edge. Thanks for the five stars and enjoy your new ride!

April 25, 2026

Dealership Rating

Employee Rating

They worked hard to make the deal and Dylan was very responsive to all my questions! responsive to all my questions! More

by Hhays

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Todd Hill, Dylan Spies

Apr 25, 2026 -

Tri State Ford responded

It’s wonderful to hear our team worked diligently to get everything in place and that Dylan was quick to answer all your questions. We hope you’re enjoying your GMC Acadia and welcome any future questions. Thanks for sharing your experience!

March 23, 2024

Dealership Rating

Employee Rating

John Turner searched and found us exactly what we wanted. He stayed within our budget, miles, and with every detail we wanted. Super easy from start to finish! Kept us informed throughout the whole process! He stayed within our budget, miles, and with every detail we wanted. Super easy from start to finish! Kept us informed throughout the whole process! More

by Sage

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Turner

February 17, 2024

Dealership Rating

Employee Rating

Todd Hill & John Turner are excellent to work with! I really appreciate Todd Hill looking for the used vehicle that I was specifically after. I really appreciate Todd Hill looking for the used vehicle that I was specifically after. More

by mjdjmo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Todd Hill, John Turner, Steven Marriott , Todd Hayes is always very helpful anytime I need something. Excellent guy as well!

February 01, 2024

Dealership Rating

Employee Rating

Great customer service. I felt very well taken care of! I received excellent customer service with the whole process. I felt very well taken care of the entire time! I felt very well taken care of! I received excellent customer service with the whole process. I felt very well taken care of the entire time! More

by rachelroush0605

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Ward

Feb 02, 2024 -

Tri State Ford responded

Thanks for sharing about your experience with Tri State Ford. We appreciate your business and hope to see you again soon! Rick Moss Sales Manager

January 27, 2024

Dealership Rating

Employee Rating

Good experience. I had no problems. I'm very happy with the sales man and the dealership. I had no problems. I'm very happy with the sales man and the dealership. More

by dboat63

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Ward

Jan 27, 2024 -

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Rick Moss Sales Manager

January 16, 2024

Dealership Rating

Employee Rating

We love are new vehicle and we loved having them help us out It was a awesome experience out It was a awesome experience More

by lagermorgan3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Ward

Jan 16, 2024 -

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rick Moss Sales Manager

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