BECKY THOMPSON

Booking an appointment with Legacy GMC Harvey location is extremely difficult. I submitted multiple online reservations and got no confirmations. When I called to schedule an appointment the call never conne extremely difficult. I submitted multiple online reservations and got no confirmations. When I called to schedule an appointment the call never connected me to the service department, it went straight to voicemail. More

by REGCOLEMAN98 Verified Customer Verified Customer

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I was very pleased that Legacy Westbank Buick GMC was able to repair my vehicle. Thanks for being there. able to repair my vehicle. Thanks for being there. More

by MDCRUM Verified Customer Verified Customer

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Last experience was excellent with gentleman that service me last the time. He was able to fit me in to get an oil change with tire rotation. I didn't mind waiting. The female always told me she couldn't I h me last the time. He was able to fit me in to get an oil change with tire rotation. I didn't mind waiting. The female always told me she couldn't I had to make an appointment and come back. Only reason I come because it convenient. More

by MSKALPNRRT Verified Customer Verified Customer

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This is the second truck that I've bought from this dealership. I would highly recommend them to anyone! dealership. I would highly recommend them to anyone! More

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Brought vehicle in for service. They did an excellent job. Rebecca the adviser kept me updated. They did an excellent job. Rebecca the adviser kept me updated. More

by RNBEDWE Verified Customer Verified Customer

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Always friendly and accommodating. Rebecca is always a pleasure to work with and always has a smile. Rebecca is always a pleasure to work with and always has a smile. More

by jchiquet Verified Customer Verified Customer

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They treat me very professionally and always answer my questions and concerns. My wait time for service is not very long. questions and concerns. My wait time for service is not very long. More

by popsglenn Verified Customer Verified Customer

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They check my car from top to bottom make sure everything was right good job was right good job More

by CJJR1944 Verified Customer Verified Customer

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Horrible sold me a lemon with over $5000 worth of work . Paying $32,000 for a truck that’s worth $15,000 please go somewhere else to buy you car ,, runnnnnnnnawayvfrom them now runnnnnn Paying $32,000 for a truck that’s worth $15,000 please go somewhere else to buy you car ,, runnnnnnnnawayvfrom them now runnnnnn More

by cutzbyjohnell Verified Customer Verified Customer

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I can’t say enough good things about this service department! From start to finish, they went above and beyond to take care of me and my truck. The communication was excellent – I was kept informed e department! From start to finish, they went above and beyond to take care of me and my truck. The communication was excellent – I was kept informed every step of the way, and they made sure nothing was overlooked. They not only handled the issues I came in for but also inspected for anything that might cause trouble down the road and took care of worn items before they became a problem. The service manager,Pat, was absolutely amazing – knowledgeable, professional, and genuinely focused on making sure that the truck I left with would be reliable and dependable. And Becky at the counter deserves a special shoutout! She was friendly, efficient, and top-notch in every way, making the whole process seamless and stress-free. It’s rare to find a team this thorough and dedicated these days. I highly recommend this service department and will absolutely be back for all my future maintenance. There is a reason that their service department is #1 in the state and stays busy. Thank You for being YOU! More

by Mande Verified Customer Verified Customer

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