BJ McNeely | Page 26

The nicest dealership! I have been so pleased with all of my dealings at Rusty Wallace Kia on Alcoa Hwy. The service department is outstanding in customer care. They go abov I have been so pleased with all of my dealings at Rusty Wallace Kia on Alcoa Hwy. The service department is outstanding in customer care. They go above and beyond my expectations in service, and always with a smile. More

by PNCLAIBORNE Verified Customer Verified Customer

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Jenna was excellent Service department was excellent and thanks to Jenna for always going the extra mile to ensure everything was explained to me about my service for my Service department was excellent and thanks to Jenna for always going the extra mile to ensure everything was explained to me about my service for my Soul, Ralph Garner More

by Huck58 Verified Customer Verified Customer

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Very helpful & not intrusive sales rep We stopped by to test drive a Kia Sedona and BJ was very helpful & answered all of our questions. We took a Sedona for a test drive & didn’t have to p We stopped by to test drive a Kia Sedona and BJ was very helpful & answered all of our questions. We took a Sedona for a test drive & didn’t have to provide all of our personal information (like other dealers required) it was a great experience & if we decide on the Sedona we will be back to buy from BJ. Thank you! More

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Very pleasant ecperience Chris met me right away. I was early and he made sure I was comfortable while I waited. They performed recall is less time than he had originally said Chris met me right away. I was early and he made sure I was comfortable while I waited. They performed recall is less time than he had originally said which was a pleasant surprise. I worked my whole life in the car business as office manager and your service department is a class act even though very busy. I will return for service. Your receptionist is very good. More

by Lee Verified Customer Verified Customer

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The nicest dealership! Rusty's Kia on Alcoa Hwy has the nicest people. Customer service with smiles! Very pleased with my transaction, and new Sorento!🙂 This dealership i Rusty's Kia on Alcoa Hwy has the nicest people. Customer service with smiles! Very pleased with my transaction, and new Sorento!🙂 This dealership is now my "go to" place to buy/trade vehicles! More

by PNCLAIBORNE Verified Customer Verified Customer

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Very painless purchasing process. Very pleased. BJ assessed our needs and guided us through the process of deciding which car would be the best for us. They looked for ways to help us save money an BJ assessed our needs and guided us through the process of deciding which car would be the best for us. They looked for ways to help us save money and, at the same time, get the car that we wanted. I cannot say enough about the sales team. More

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On the road again! Awesome employees! I really like the way I am treated just like an old friend! And my car was ready sooner than anticipated! I recommend a pay raise Awesome employees! I really like the way I am treated just like an old friend! And my car was ready sooner than anticipated! I recommend a pay raise for these super people! More

by avavance Verified Customer Verified Customer

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Buff/wax When we purchased our Sedona there were a few scratches and dents. Rusty Wallace KIA was kind enough to offer to buff the van and have the dents pulle When we purchased our Sedona there were a few scratches and dents. Rusty Wallace KIA was kind enough to offer to buff the van and have the dents pulled. It took less than a day and looks brand new. More

by Username1525 Verified Customer Verified Customer

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Awesome These people know how to give great customer service! I told them what I wanted and they did excellent in Making me a very happy satisfied customer! These people know how to give great customer service! I told them what I wanted and they did excellent in Making me a very happy satisfied customer! This will be my 4th Kia with Rusty Wallace! Want good service and value? Go see these great people ! More

by avavance Verified Customer Verified Customer

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Bought a new KIA Soul BJ and Clay made the whole process easier than I thought it would be! From start to finish they were professional, friendly and thoughtful to the poin BJ and Clay made the whole process easier than I thought it would be! From start to finish they were professional, friendly and thoughtful to the point they offered to drive the car to my niece in Johnson City! More

by ROBINRN1964 Verified Customer Verified Customer

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