This is the second vehicle we’ve purchased from Northwest Motorsport. Everyone we’ve dealt with there has been top notch. This is the place to go if you want a quick, fair, no hassle vehicle buying experience. AJ Peters helped us today and he was knowledgeable and extremely easy to deal with. He noticed the gas light was on and added some so we wouldn’t have to stop for our drive home. He even had a balloon tied to the car when we came out to leave! Little details like that are what keep us coming back. If you’re in the market for a new vehicle, go here!
"Friendly, seamless & low pressure "
My wife and I to NWMS to cross-shop a couple of different SUVs. Kris Coley was very friendly and helped us find the 2 particular cars we wanted to see. He was friendly and helpful...we felt zero pressure to look at anything other than the two cars we were interested in.
The service at 1806 river rd lot was great adrianne kish was new but very hard worker and helpfull.a.j was very good teaching her how to sell the car.
"Great customer service "
I had a fantastic experience at NWMS! My salesman AJ was very helpful and answered all my questions promptly. Being an out of town buyer this was really important. AJ even picked me up from the airport.
"Got the perfect vehicle and best deal around!"
- Reverend Al
Thanks Cody and everyone at NWMS I really couldn’t be happier. I looked for over two weeks for the right vehicle and couldn’t find one at a decent price. Luckily I saw a listing that was just posted at Northwest Motorsports in Puyallup. It was the perfect vehicle with low miles at an unbeatable price for the market. NWMS really does ROCK!!!!
The team I worked with was extremely helpful and found me the perfect truck! They made the whole process easy and comforting! Will definitely be buying from them again!
"My new truck"
- Happy Camping
Pete Simons was easy to work with. Found the perfect truck and answered all my questions. I would definitely recommend him to all my friends and family for their next vehicle purchase.
"Horrible experience not in the favor of customer "
I was first told that they will be able to work with my negative equity and be able to transfer that balance it to a newer car with lower mileage. Once I got there I was immediately reminded that that was something just to give me in there door I gave him my paperwork to see what will be my parameter for a purchase of a vehicle. They went to go talk to their Finance team and said that I will be able to get into a SUV reasonable pricing and a approval. I took the car for a ride and absolutely loved it once I came back they said with this is something we can get you approved for and let's just start the paperwork. I was hesitant because I knew for sure that this was something else out of my price range but they were guaranteeing a approval and they wouldn't go this far if they couldn't get it approved. When it was time for signing for financing I was there Force into a $2,500 warranty price for the vehicle that I did not want. I then signed a conditions of financing saying if the deal was not finance that I can be refunded my down payment or they can find me something the suitable. 4 days later there was nothing that they could do to get me financed and when I asked for them to take off the warranty it was then a hassle and said it was something they could not do if they said if I had to take out the warranty that they was basically going to make my down payment be the warranty pricing so no matter what they were going to get this money for their back end. I was not satisfied I asked for them to show things that was equivalent to the car they gave me and nothing was found they found one car that was not even appealing. I sat there for another 3 hours for nothing of my liking to be match price-wise down payment wise or me having the option of not getting the warranty at warranty was forced upon me. I decided to walk away from the whole experience because nothing was in my favor is strictly on what this company's numbers could produce. In the future when someone is given the paperwork before looking at a vehicle running their credit and telling them what they want if they cannot match that offer they should just strictly be direct and say this is something we cannot do. I am 7 months pregnant and this has been the worst car experience I've ever been through I would not recommend this if you're in a charging credit situation and let them sell you on so that they have nothing no attempt of offering
- Adam P
Came in to drive an Audi A4 and ended up leaving in a newer for fusion. I worked with Jeremy chance one of the salesmen and not only was he extremely friendly there was pressure to buy anything and it was his goal to get me into a new car. He worked his butt off to help me out. It was the opposite of what most people would expect from buying a car. I can and will recommend everyone I know to come here first when shopping a new vehicle.
Thanks so much northwest motor sports! I love my new Chevy tranverse! Thank you to Fred much and bj stone! But an even greater thanks to kaya! She was so personable and easy to work with! Would highly recommend!