Great customer service.
My only complaint was they didn’t tell me it would take two hours.
My only complaint was they didn’t tell me it would take two hours.
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by FRANNYED1946
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Beck Chevrolet GMC responded
Thank you for the feedback! We’re glad you had a great experience with our team overall. We know the wait can be frustrating when it’s longer than expected, and we appreciate your patience. We’ll share your comments with our service team for future reference. We appreciate your business! — Carole M
I feel like the service department and the mechanics did
their best to fix the problem and eliminate the noise that I was hearing. They replaced the transfer case and brakes which I appreciate however the n
their best to fix the problem and eliminate the noise that I was hearing. They replaced the transfer case and brakes which I appreciate however the noise that I brought it in for originally is still there and obvious. General manager, Mike Flanders reached out to me weeks ago after I wasn’t pleased and did his best to make everything right. Unfortunately, the original problem that I brought it in for is still there, but I do appreciate their efforts in trying to fix the matter.
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by TD
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Beck Chevrolet GMC responded
Thank you for recognizing the efforts of our service team and Mike throughout this process. We certainly understand how frustrating it is to have repairs completed and still be experiencing the original noise that brought you in. We appreciate your patience while our team has worked to identify and resolve the issue. Please feel free to contact us directly if you’d like to discuss the issue further or if there’s anything else we can assist you with. — Carole M
Great service, friendly atmosphere had a very short wait
time. Appreciate the great work and service. God bless ya'll.
time. Appreciate the great work and service. God bless ya'll.
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by dlindsay716
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2026 -
Beck Chevrolet GMC responded
Thank you for the kind words! Friendly service and a short wait make for a pretty good combination. We appreciate you choosing Beck. We'll see you next time! — Carole M
They are good they are what I am looking for and it will
not be my last time coming there
not be my last time coming there
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by HAWTHORNESCOOP
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Beck Chevrolet GMC responded
We’re glad you found exactly what you were looking for! We really appreciate you choosing Beck, and we’ll be happy to see you again next time. Thank you for the great review! — Carole M
Tyler makes it almost too easy, every time!
Bringing our vehicles in for service @ Beck is a breeze!
Bringing our vehicles in for service @ Beck is a breeze!
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by KAREYRAU
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Beck Chevrolet GMC responded
Tyler has a way of making things simple, and it sounds like he’s done just that for you time and time again! We appreciate you trusting us with your vehicles and always enjoy having you back at Beck. — Carole M
Thank you for holding me hostage and making me write 15
words to tell you did a a good job. 3 cheers for Brian Little!
words to tell you did a a good job. 3 cheers for Brian Little!
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by MELODYMILLS
Verified Customer
Verified Customer
Aug 17, 2026 -
Beck Chevrolet GMC responded
We promise we wouldn't hold you hostage, Melody! The 15-word minimum is actually a parameter set by Dealer Rater. We’re just glad you found a way to make those 15 words count!
Three cheers for Brian Little! We’ll make sure he knows you appreciated the job he did. Thanks for taking the time to leave us a review!
— Carole M
Again, always exceptional service!
I go nowhere else for my Silverado maintenance or Mechanic needs. I’m closer to Gainesville, but I come all the way out to Palatka to Beck Chevrolet
I go nowhere else for my Silverado maintenance or Mechanic needs. I’m closer to Gainesville, but I come all the way out to Palatka to Beck Chevrolet for my automobile care. The professionalism and knowledge is exceptional. I’m so grateful to have that Chevrolet as my service provider.
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by lazydogfarm
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
Beck Chevrolet GMC responded
This really means a lot to us. We know you have other options—and that you’re making the drive from the Gainesville area to Palatka—so the fact that you continue to bring your Silverado to Beck says a lot.
We’re grateful for your trust and glad our service team has earned your confidence over the years. We’ll keep working to make that drive worth it every time. Thank you for sticking with us! — Carole M
well pleased with service on my car from towing to repair
will use again if needed
will use again if needed
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by FULLERTP
Verified Customer
Verified Customer
Aug 17, 2026 -
Beck Chevrolet GMC responded
We’re glad we could take care of everything from the tow to the repair and make the process as smooth as possible. Car trouble is never convenient, so it means a lot to know you felt good about the way we handled it.
Thanks for trusting our team with your car. We appreciate it and will be here when you need us! — Carole M
Super friendly, super efficient and very knowledgeable.
Easy to make appointments, easy to check in and easy out.
Easy to make appointments, easy to check in and easy out.
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by bustedinak
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2026 -
Beck Chevrolet GMC responded
Thank you for the great feedback! We’re glad everything was easy and straightforward, from scheduling your appointment to getting you back on the road. We really appreciate you taking the time to share your experience! — Carole M
The building was super clean and well-kept, and the staff
were incredibly friendly and welcoming! Brian was very attentive, thorough, and professional. I didn’t have to wait long at all for my oil change, wh
were incredibly friendly and welcoming! Brian was very attentive, thorough, and professional. I didn’t have to wait long at all for my oil change, which was a huge plus! Overall, I had a great experience and will definitely be back again!
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by ADDIEENGLER340
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2026 -
Beck Chevrolet GMC responded
Thank you so much for the wonderful review! It really means a lot to us to hear that you felt welcomed and taken care of while you were here. We’re especially glad Brian took such great care of you and made sure everything was done thoroughly while keeping your wait time short. We truly appreciate you choosing us, and we’ll look forward to seeing you next time! — Carole M