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BRIAN ZUELKE

Overview Reviews (254)

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BRIAN ZUELKE

BRIAN ZUELKE | Page 19

Service Advisor

David Taylor Ellisville Chrysler Dodge Jeep RAM

15502 Manchester Rd.
Ellisville, MO 63011

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4.5

254 Reviews

Overview Reviews (254)

Dealership Experience

4 yrs, 7 mos

Industry Experience

21 yrs, 5 mos

4.5

254 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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254 Reviews of BRIAN ZUELKE

July 04, 2022

Dealership Rating

Employee Rating

The best service department I have used in over 58 years of car ownership. Very reliable and trustworthy. of car ownership. Very reliable and trustworthy. More

by crlang4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brooke Brawley, Bobby Brooks, Cory French, Bobby Oliver, Mike Wilson

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Jul 07, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thanks for the 5-star rating. We're happy to know our Service Team was able to provide you with a reliable and trustworthy service experience. That's the kind of service we hope to achieve every day. If you need further assistance, always feel free to reach out to us here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

July 01, 2022

Dealership Rating

Employee Rating

Short staffed, unsure of deliveries, uneasy feeling by me, performed above expectation, turned out OK me, performed above expectation, turned out OK More

by STEVE.FULTS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 06, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello. We appreciate your feedback and we are pleased that your overall visit went well. Thank you for your business with David Taylor Ellisville Chrysler Dodge Jeep RAM.

July 01, 2022

Dealership Rating

Employee Rating

Brought my gladiator for battery issue and first oil change, service personnel were courteous and efficient change, service personnel were courteous and efficient More

by WIKIGREGGA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cory French, Mike Wilson

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Jul 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! We are glad to have assisted you with your battery issues and oil change here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Our Service Team is always glad to be courteous and efficient with our valued customers.

June 30, 2022

Dealership Rating

Employee Rating

great service they took good care of my car and myself even though I show uo to the wrong location, I know nothing about cars so the fact that the gentleman that helped me was so helpful and explaining th even though I show uo to the wrong location, I know nothing about cars so the fact that the gentleman that helped me was so helpful and explaining things to me made a huge difference. More

by alaa.sam

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cory French, Mike Wilson

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Jul 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We're glad our Service Team was able to help you out. We do our best to help all our customers no matter their level of car knowledge. We do our best to explain everything crystal clear and be as helpful as possible. If anything comes up, never hesitate to give us a call back here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

June 30, 2022

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Employee Rating

Took my Jeep Cherokee in for a covered power train problem. They fixed that, but for some reason now the check engine light is on. When we took it back the service person said that they must have kno problem. They fixed that, but for some reason now the check engine light is on. When we took it back the service person said that they must have knocked a sensor off or something. Now amazingly enough they are telling me I have to replace 2 oxygen sensors at $200+ a sensor. I thought we were done with these type of tactics. Very disappointed in David Taylor Ellisville Jeep. More

by Hayesbr81

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Jul 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to share your review. We take customer sentiment very seriously at David Taylor Ellisville Chrysler Dodge Jeep RAM, and I would like the chance to address your interaction with our Service Department. Would you please reach out to me at your convenience? Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

Jul 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

June 29, 2022

Dealership Rating

Employee Rating

Good service on time curteous clean every thing working with the car, worthy to recommend with the car, worthy to recommend More

by XYNOSFP

Verified Customer

Customer Service

Recommend Dealer

Yes

Other Employees Tagged: Cory French, Mike Wilson

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Jul 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there! Thank you for taking the time to leave a positive review. We are pleased to learn you found our Service Department at David Taylor Ellisville Chrysler Dodge Jeep RAM to be courteous and efficient. We hope to be of service to you again in the future.

June 29, 2022

Dealership Rating

Employee Rating

I brought the car in for an inspection. A couple tires were low but air was not added A couple tires were low but air was not added More

by BAMPHILLY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We pride ourselves on the exceptional standards we maintain here at David Taylor Ellisville Chrysler Dodge Jeep RAM. I would appreciate the opportunity to talk more about your recent vehicle inspection. Please reach out to me at your earliest convenience to discuss this further. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 28, 2022

Dealership Rating

Employee Rating

I was pleased with the service and friendly staff - it was a pleasant experience - very easy to make an appointment on line was a pleasant experience - very easy to make an appointment on line More

by anita_radcliffe

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 29, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are so happy we receive such an amazing review. Your feedback is greatly valued and appreciated at David Taylor Ellisville Chrysler Dodge Jeep RAM and we are happy to have provided helpful and friendly staff upon your visit.

June 24, 2022

Dealership Rating

Employee Rating

Poor communication and phone service, dirty and disrepair of garage and waiting room, very disappointed of garage and waiting room, very disappointed More

by JVDRINK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Cory French, Mike Wilson

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Jun 27, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us. Given the opportunity, I would like to learn more about your recent service experience. Please reach out to me at your convenience. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 22, 2022

Dealership Rating

Employee Rating

It was horrible, they didn’t even do what we had an appointment for. And we couldn’t even get a refund. I would definitely not recommend this dealership. appointment for. And we couldn’t even get a refund. I would definitely not recommend this dealership. More

by wilfieser

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Cory French, Mike Wilson

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Jun 23, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is very important to us. I would like to learn more about your visit with us and the 1-star rating you have shared. Please reach out to me at your earliest convenience to discuss any feedback you have. I look forward to hearing from you. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com