Bailey Hendrick
Bailey Hendrick at Kia of North Austin

Bailey Hendrick

Sales Consultant

Kia of North Austin

13175 N US Hwy 183
Austin, TX 78750

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4.9
61 Reviews

I absolutely enjoy working in customer service! My goal is to serve you at the highest level!

Dealership Experience

4 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

4.9

61 Reviews

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61 Reviews of Bailey Hendrick

May 15, 2025

Dealership Rating
Employee Rating

I received a text late yesterday, saying the part ordered has come in. I called early this morning to make a service appointment and was told the next available appointment was next week. I told them I was More

by gq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach in the service department was great and so was Bailey in sales, who showed me some new cars while I was waiting.

May 15, 2025

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin could accommodate your schedule and provide such great service! It's wonderful to know you appreciated the extra touch with the car wash and vacuum. We look forward to assisting you again in the future!

May 02, 2025

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Great customer service, great follow up, amazing personality for a sales person, he is kind, professional and very helpful. More

by Rociozamora70
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 05, 2025

Kia of North Austin responded

We're delighted to hear about your positive experience with our team at Kia of North Austin! Thank you for the kind words and support.

April 16, 2025

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It was a pleasure doing business with Bailey. He was knowledgeable about the vehicles I looked and patient with me. He answered all of my questions with the utmost respect, even the silly ones. More

by MMP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susan Idais , Joe was a nice touch to the customer service.

Apr 17, 2025

Kia of North Austin responded

We're delighted to hear that Bailey provided such a respectful and informative experience at Kia of North Austin. Thank you for sharing your positive feedback, and we're glad he could assist with all your questions!

March 27, 2025

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Nothing but great service. They make me feel like I have good friends working at Kia North. Daniel Epstein in particular is a great asset for this Company, he always makes me f More

by Victor Delgado
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2025

Kia of North Austin responded

Victor, it's wonderful to hear that Daniel and the team at Kia of North Austin made you feel like part of the family! We appreciate your kind words and are always here for any questions or concerns. Thank you for choosing us!

March 17, 2025

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The dealership is convenient ,good hours, and a nice inventory on hand. Bailey was awesome very accommodating quick to react he's everywhere he needs to be when he needs to be I really appreciated his e More

by Stephen b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2025

Kia of North Austin responded

Stephen, we're delighted to hear that Bailey provided such accommodating service at Kia of North Austin. Thank you for the kind words and support!

March 12, 2025

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Happy every thing was smooth. From scheduling an appointment to dropping it off. Will be back. More

by Colea3303
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Kia of North Austin responded

Thank you for the 5-star review! We’re thrilled to hear that your experience at Kia of North Austin was smooth from start to finish. We look forward to serving you again soon!

March 07, 2025

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Very professional and very knowledgeable. Was very patient with me & my daughter. She was the byer More

by pink3349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Myhra, Cory Welch

Mar 07, 2025

Kia of North Austin responded

Thank you for the 5-star review! We're glad to hear you had a professional and knowledgeable experience at Kia of North Austin. It’s great that they were patient and helped make the process smooth for your daughter as the buyer. We appreciate your feedback and hope she loves her new car!

February 24, 2025

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Outstanding Service from Bailey! Bailey was professional, knowledgeable, and truly helpful throughout the entire process. He answered all my questions, guided me through my options, More

by Roman K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Kia of North Austin responded

Roman, we're delighted to hear that Bailey provided outstanding service and made your experience at Kia of North Austin smooth and stress-free. Thank you for the high recommendation!

February 05, 2025

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Employee Rating

Amazing experience. Helpful sales and clerical staff. Quick, easy, process, suited my every need. Thank you! More

by sofiabbegus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Kia of North Austin responded

Sofia, we're delighted to hear that you had an amazing experience with our team at Kia of North Austin! Thank you for the kind words and support.

January 30, 2025

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Employee Rating

They have had my trade in and my check for $13, 500 for a month and have yet to close the account at Ally financial services. My credit rating is at risk More

by janice.caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Susan Idais

Feb 03, 2025

Kia of North Austin responded

Janice, I appreciate you for bringing this to my attention. I understand how concerning this situation must be. We have paid off the vehicle, but I just found out there was a small balance remaining. This will be sent today, and we have already reached out at the store level. Please feel free to reach out to me directly if you have any further concerns. Thank you, Ben Klein - General Manager - benklein@lithia.com

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