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Bailey Lotsberg
Bailey Lotsberg at Walser Burnsville Mazda

Bailey Lotsberg

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Walser Burnsville Mazda

14720 Buck Hill Road
Burnsville, MN 55306

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4.7
144 Reviews
4.7

144 Reviews

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144 Reviews of Bailey Lotsberg

April 17, 2026

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Employee Rating

Fast friendly service. No hassles and very knowledgeable staff. Highly recommend anyone looking for a Mazda to shop here More

by blantondan78
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Recommend Dealer
Yes
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April 17, 2026

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Excellent communication throughout appointment. Service was completed when promised. I will always take my car to Walser for service. More

by NOWDSA
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Recommend Dealer
Yes
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Apr 17, 2026

Walser Burnsville Mazda responded

Hearing that our team kept you informed and finished your Mazda CX-50 service on schedule is wonderful. We appreciate your trust and look forward to helping you again. Bailey will be happy to pass along your kind feedback. Walser Burnsville Mazda Team

April 16, 2026

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This is the best dealership in the entire world. No other spot can touch the service center at Walser Mazda More

by Michael.ryan2830
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Recommend Dealer
Yes
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Apr 16, 2026

Walser Burnsville Mazda responded

Thank you for the fantastic feedback about our service center. We’re glad Bailey and the team took great care of your Mazda CX-50. We appreciate your 5-star rating and look forward to serving you again. Walser Burnsville Mazda Team

April 14, 2026

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I waitex a kong time to get oil changed and had to go ask if done very rude and bad customer service More

by nancyleebull
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Recommend Dealer
No
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Apr 18, 2026

Walser Burnsville Mazda responded

Nancy, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walser Burnsville Mazda Team

Apr 18, 2026

Walser Burnsville Mazda responded

Nancy, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walser Burnsville Mazda Team

April 14, 2026

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They have the best service ever. Great customer service!, super efficient, very friendly customer service More

by Burnsville Mazda
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Recommend Dealer
Yes
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Apr 14, 2026

Walser Burnsville Mazda responded

It’s great to know Bailey and our crew delivered efficient and friendly assistance for your Mazda CX-5 maintenance. Your positive feedback energizes us. Thank you for the five-star review! Walser Burnsville Mazda Team

April 13, 2026

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Great sales member but felt rushed in the process. Felt like he was quick to want us to make our choice. More

by JPS3GIRL
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Recommend Dealer
Yes
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Apr 14, 2026

Walser Burnsville Mazda responded

Thank you for choosing Walser Burnsville Mazda. Your feedback and rating mean a lot to us. We're glad Bailey was able to help, and we hope to see you again! Walser Burnsville Mazda Team

April 12, 2026

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It was fast and amazing our sales person was so knowledgeable and fast getting us out the door with the looming snow storm. I would 100% buy from them again!! More

by mkmartin3
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Recommend Dealer
Yes

Other Employees Tagged: Our sales person but sadly I can’t remember his name right now

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Apr 13, 2026

Walser Burnsville Mazda responded

Thank you for the great feedback. We’re glad Bailey delivered knowledgeable and swift service so you could get behind the wheel of your new Mazda CX-5 before the snowstorm hit. We appreciate your trust and look forward to assisting you again. Walser Burnsville Mazda Team

April 12, 2026

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Experience was great. We drove 3 hours to purchase our car at Walser. Everything was smooth. More

by tmeier31
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jalal Ayache

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Apr 12, 2026

Walser Burnsville Mazda responded

Thank you for traveling three hours to purchase your Mazda. We’re glad Bailey made everything go smoothly. Enjoy every mile in your Mazda. Walser Burnsville Mazda Team

April 12, 2026

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My salesman is excellent salesman and good storyteller and other staff are very welcoming and wonderful More

by libaah840
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Recommend Dealer
Yes
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Apr 12, 2026

Walser Burnsville Mazda responded

Thank you for sharing your kind words about our Mazda team. We’re glad your salesperson impressed you with their storytelling and that everyone made you feel welcome. We look forward to helping you again whenever you need assistance. Walser Burnsville Mazda Team

April 11, 2026

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Employee Rating

What started as a positive experience evolved into a negative one. My salesperson Bilal provided me verbally with information related to the Walser experience and spec of my car. He did not furnish me w More

by Amandaturnwall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bilal

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Apr 16, 2026

Walser Burnsville Mazda responded

Amanda, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Walser Burnsville Mazda Team

Apr 16, 2026

Walser Burnsville Mazda responded

Amanda, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Walser Burnsville Mazda Team

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