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Bailey Lotsberg
Bailey Lotsberg at Walser Burnsville Mazda

Bailey Lotsberg

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Walser Burnsville Mazda

14720 Buck Hill Road
Burnsville, MN 55306

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4.7
152 Reviews
4.7

152 Reviews

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152 Reviews of Bailey Lotsberg

May 07, 2026

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Employee Rating

Great service, clear explanations, nice and kind, respectful customer approach. Efficient work. Greatly appreciated. Would not service my car any place else. More

by LWAGNER.LISA
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Service Time
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Recommend Dealer
Yes
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May 07, 2026

Walser Burnsville Mazda responded

Learning that our respectful approach, clear explanations, and efficient service met your expectations makes us proud. We’re grateful you entrusted Bailey and the team with your Mazda CX-5. Please let us know if there’s anything else we can help with. Walser Burnsville Mazda Team

May 06, 2026

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Clean, polite, knows the business. Dealership is beautiful! Very friendly right away. I did find it hard to find with the new roads and construction. Not use to the area. Other wise a More

by samsin1017
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: All we’re working together

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May 06, 2026

Walser Burnsville Mazda responded

Thank you for sharing your experience. We’re pleased Bailey and our team delivered a welcoming and knowledgeable service for your Mazda CX-30. We appreciate your patience navigating the new roads and look forward to assisting you again. Walser Burnsville Mazda Team

May 01, 2026

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The salesman was very knowledgeable and was very nice to work with. Answered all questions and showed me how everything works! More

by trouble615
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jalal Ayache

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May 01, 2026

Walser Burnsville Mazda responded

Thanks for sharing your experience. We’re glad Bailey could walk you through your Mazda CX-5’s features and answer all your questions. Please let us know if there’s anything else we can help with. Walser Burnsville Mazda Team

April 30, 2026

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Easy to schedule an appt. Friendly, helpful desk agents and the quality of work is always top notch More

by dvlamb
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Service Time
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Recommend Dealer
Yes
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Apr 30, 2026

Walser Burnsville Mazda responded

Glad to hear scheduling your Mazda CX-5 service was hassle-free and that Bailey and our desk team provided friendly, helpful support. Your recognition of the quality of our work is appreciated. Thank you for trusting us with your maintenance needs. Walser Burnsville Mazda Team

April 29, 2026

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Employee Rating

Walser Mazda has taken care of my cars for years. Always good quality and respectful service. More

by wildflowercms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austyn

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Apr 29, 2026

Walser Burnsville Mazda responded

Thank you for trusting our team with your Mazda over the years. We’re glad to hear our service quality and courteous approach have consistently met your needs. Bailey will share your kind words with the service crew. Walser Burnsville Mazda Team

April 24, 2026

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Everyone is so friendly and helpful. The waiting room is clean, spacious and has coffee and snacks among other amenities. More

by 1christine.reinhold
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Recommend Dealer
Yes
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Apr 24, 2026

Walser Burnsville Mazda responded

It's great to hear that our team made you feel welcome and that you found the waiting area clean, spacious, and well stocked. Bailey enjoyed assisting with your Mazda CX-5 service. We look forward to servicing your Mazda again. Walser Burnsville Mazda Team

April 23, 2026

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Service was quick and friendly! Everyone is super nice and nick was great to work with. More

by esmeejverschoor
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 23, 2026

Walser Burnsville Mazda responded

We’re thrilled our efficient and welcoming service made your visit so positive. It’s great to hear Bailey and the rest of our team took such good care of you. Thank you for trusting us with your Mazda. Walser Burnsville Mazda Team

April 18, 2026

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The process of selecting a vehicle was good, and the staff was all very friendly and helpfull. However, the day after our purchase when we went back in for a scheduled service, the sales stafe and manag More

by hamannmj
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Purchase Time
Recommend Dealer
No
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Apr 22, 2026

Walser Burnsville Mazda responded

We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walser Burnsville Mazda Team

April 17, 2026

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Employee Rating

Fast friendly service. No hassles and very knowledgeable staff. Highly recommend anyone looking for a Mazda to shop here More

by blantondan78
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 18, 2026

Walser Burnsville Mazda responded

Your feedback on our fast, friendly service and knowledgeable team is appreciated. We’ll share your kind words with Bailey. Enjoy your Mazda and let us know whenever we can help again. Walser Burnsville Mazda Team

April 17, 2026

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Employee Rating

Excellent communication throughout appointment. Service was completed when promised. I will always take my car to Walser for service. More

by NOWDSA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 17, 2026

Walser Burnsville Mazda responded

Hearing that our team kept you informed and finished your Mazda CX-50 service on schedule is wonderful. We appreciate your trust and look forward to helping you again. Bailey will be happy to pass along your kind feedback. Walser Burnsville Mazda Team

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