Bart Townsend | Page 3

Everything went very smooth. Great customer service and they make the process very easy to get your vehicle serviced. Great customer service and they make the process very easy to get your vehicle serviced. More

by jordan98 Verified Customer Verified Customer

Helpful 0

Report | Print

Very nice and easy. Transaction could not have gone smoother. Came in needing a new car that day and walked out with exactly what my wife wanted. Everybody was awesome. Transaction could not have gone smoother. Came in needing a new car that day and walked out with exactly what my wife wanted. Everybody was awesome. More

by RLINDSEYTX Verified Customer Verified Customer

Helpful 0

Report | Print

Bummer car wash was broken. That’s the best part about getting a service. Positive- Bart got my service done quickly. That’s the best part about getting a service. Positive- Bart got my service done quickly. More

by NICMEGJEN Verified Customer Verified Customer

Helpful 0

Report | Print

Daniel my salesperson was absolutely amazing in meeting all my needs in selecting my GMC. The staff was great as well! They all made my wife and I feel welcome and making us part of the Covert family! Grea all my needs in selecting my GMC. The staff was great as well! They all made my wife and I feel welcome and making us part of the Covert family! Great job! Oh the Denali is beautiful and made my day!! More

by cc15cid Verified Customer Verified Customer

Helpful 0

Report | Print

Bart was very helpful. I have tried to get an issue resolved with my backseat fabric for 3 years and he finally found a way. I have tried to get an issue resolved with my backseat fabric for 3 years and he finally found a way. More

by EROBERTS1129 Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone was wonderful. ....very helpful and so responsible and reliable. Covert has an unmatchable team!!! ....very helpful and so responsible and reliable. Covert has an unmatchable team!!! More

by AHUTHNANCE Verified Customer Verified Customer

Helpful 0

Report | Print

Always helping me. Great customer support and service. They are quick when I need service. Friendliness. They go above and beyond. Great customer support and service. They are quick when I need service. Friendliness. They go above and beyond. More

by EVACASTRO Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service. Everyone is great and helpful. They also listen to your request and follow your instructions. Everyone is great and helpful. They also listen to your request and follow your instructions. More

by mrburksb Verified Customer Verified Customer

Helpful 0

Report | Print

Very convenient service. The hub that shows me where my car is in the process was great! The hub that shows me where my car is in the process was great! More

by LISSA_CHELLE Verified Customer Verified Customer

Helpful 0

Report | Print

Pathetic! After over a year waiting for recall parts to arrive I was called and notified that parts were in and available and the Dealership wanted to schedul After over a year waiting for recall parts to arrive I was called and notified that parts were in and available and the Dealership wanted to schedule my recall service. I adjusted my schedule and made the 140 mile drive in to Austin for the service appointment. I turned my truck in on a Friday and was told it 'might' take until end of day or Tuesday if it took longer. One the following Thursday I received a call saying that in fact the parts were NOT available and would be until after the UAW strike ended and they could again be shipped. I filled the tank of the loaner car with gas and got my truck. The dealership where I and my wife have purchased three vehicles had my truck for a week, did NOT perform the service and did not even bother to wash or even vacuum my truck. This is not service and certainly not an appropriate way to treat repeat customers. More

by DKHOOVER Verified Customer Verified Customer

Helpful 0

Report | Print