Ben Armstrong | Page 83

Very good service g g g g g g g g g g g g g g More

by STEVE@LBWRIGHT.COM Verified Customer Verified Customer

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They offer great service and very friendly staff! ! They take very good care of their customers. ! They take very good care of their customers. More

by Tcompagner Verified Customer Verified Customer

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My experience with Lynn Layton Chevy is a combo of commercial and personal vehicles. The sales staff I worked with (Mike Burns/Keith Layton [commercial] & Stuart Tankersly/Jeff Layton [personal]) are commercial and personal vehicles. The sales staff I worked with (Mike Burns/Keith Layton [commercial] & Stuart Tankersly/Jeff Layton [personal]) are top notch! I highly recommend their expertise and ability to assist with all aspects of the vehicle purchasing experience. Once a deal is made, they firmly stand behind it. The service center needs help. Perhaps it's a good thing that they are so popular and in-demand. However, the wait times are atrocious. One of my commercial vehicles was in the service department for two solid weeks for a brake job, and the brakes still squeal to this day. I refuse to take it back for additional work because I cannot tolerate another extended amount of time without a work vehicle. A recently purchased personal vehicle needed some attention in the service department as part of the sales agreement. The initial work took over a week. When the vehicle was picked up, there was additional damage done that had to be repaired. The next stint with the service department took 27 days to complete. Granted, I was provided with a loaner vehicle during this time while the personal vehicle was being repaired according to the sales agreement. After the 27-day stint in the service department, cracked trim was discovered that was previously in good condition. The service department agreed to order the new part and will notify me when it arrives. I sincerely hope nothing else is damaged in the process... Lack of communication is my complaint. I know these guys are very busy as evidenced by the line of vehicles waiting to be checked-in to the service department each time I am there. But, I shouldn't have to call repetitively for a status update on a repair when it is past the promised date. A quick phone call to the customer would go a long way towards making the customer feel that they matter. More

by wesleyphenson Verified Customer Verified Customer

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Had a great experience dealing with everyone there was great very nice an help full great very nice an help full More

by drutherford Verified Customer Verified Customer

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Had a appointment for service took 2 hours to service rotate tires it set in service bay 20 to 25 minutes before being moved this is 2nd time it has happened to me rotate tires it set in service bay 20 to 25 minutes before being moved this is 2nd time it has happened to me More

by ATKINS6322 Verified Customer Verified Customer

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Today I was pleased with the service I received! !! The people on the front end of the initial visit or always polite!!! This time the cashier was more formidable !! The last time she wasn’t!!! !! The people on the front end of the initial visit or always polite!!! This time the cashier was more formidable !! The last time she wasn’t!!! More

by Gambler Verified Customer Verified Customer

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Got my first new car here in 1984. Have got best service and sales here. All the staff have been the friendliest. Have went other places to buy but Lynn Layton got the best people. Tha Have got best service and sales here. All the staff have been the friendliest. Have went other places to buy but Lynn Layton got the best people. Thank you! More

by Cat Verified Customer Verified Customer

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First class people great can do attitude! Customer always comes first!!! Always there to help and offer assistance ! Pleasure doing business with Lynn Layton after the sale! Customer always comes first!!! Always there to help and offer assistance ! Pleasure doing business with Lynn Layton after the sale! More

by RWILLIAMS36 Verified Customer Verified Customer

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Perfect service as always! Clean facilities, friendly and knowledgeable staff that always goes the extra mile. Clean facilities, friendly and knowledgeable staff that always goes the extra mile. More

by stuart.tanksley Verified Customer Verified Customer

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Always fast, friendly and professional! It’s nice to get in and get out quickly. It’s nice to get in and get out quickly. More

by NURSEBUCK Verified Customer Verified Customer

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