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Ben Bender
Ben Bender at Executive Chevrolet

Ben Bender

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.6
68 Reviews
4.6

68 Reviews

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68 Reviews of Ben Bender

June 02, 2026

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Employee Rating

They performed work for which they billed my insurance company $20,000, and now my air conditioner isn't working—and the very same dealer that damaged it refuses to fix it. More

by RIGOTORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 02, 2026

Executive Chevrolet responded

Thank you Mr. Torres for taking my call. I am glad you are giving me an opportunity to correct the situation. I look forward to getting your A/C repaired this Thursday. I apologize once again. Thank you, Shaun Woodward General Manager 203-493-5822

May 26, 2026

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Employee Rating

Was clean location service person was friendly and the wait wasn’t too much! Happy with my experience More

by n.pellot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper, Mark Valerio

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May 26, 2026

Executive Chevrolet responded

It’s a pleasure to know you found our facility clean, enjoyed friendly service, and had a timely wait. We appreciate you trusting us with your Chevrolet Suburban and look forward to helping you again. Thanks for sharing your experience! Shaun Woodward General Manager

May 20, 2026

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Employee Rating

Exceptional communication and service. Fairly priced and extremely easy to work with. They don’t sell you anything that you don’t need in the service department. Very friendly when you wal More

by Jeff88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

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May 20, 2026

Executive Chevrolet responded

Thank you for highlighting our team’s clear communication and fair pricing. We’re glad the service on your Chevrolet was straightforward and that everyone greeted you warmly. We appreciate your trust and look forward to assisting you again. Shaun Woodward General Manager

May 04, 2026

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Employee Rating

Did not perform service requested. Asked for complete battery check. Just did the voltage test and visual inspection. More

by BRIAN.HULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 05, 2026

Executive Chevrolet responded

Good morning, We are sorry to hear that we did not facilitate, that you made, with regard to your battery. A service writer just reached out to you and left a voice mail. If we can provide any further information, in regard to the service or if we can help in anyway, please do not hesitate to reach out. Respectfully, Executive Chevy Service Team

May 04, 2026

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Employee Rating

The service department is very excellent everybody there is very helpful. Quick service. it’s very clean. More

by kbory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper, Mark Valerio

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May 04, 2026

Executive Chevrolet responded

Thank you for highlighting how helpful and efficient our service department was with your Chevrolet Equinox. We’re glad our clean facility and quick process made your visit seamless. Shaun Woodward General Manager

May 01, 2026

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Employee Rating

Was about to make the appointment on the day and time that I wanted. Service was quick. More

by MICHAELNUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2026

Executive Chevrolet responded

Glad we could book your Chevrolet Equinox service at your preferred time and complete it quickly. We appreciate the five-star review and look forward to assisting you again. Shaun Woodward General Manager

April 23, 2026

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Employee Rating

Customerservice was friendly from start to finish Very helpful Answered all my questions Thank you More

by ALLANSCOZZARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper, Mark Valerio

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Apr 23, 2026

Executive Chevrolet responded

It’s great to hear our service team was friendly and helpful throughout your Chevrolet 2500 service. We’re pleased we could answer all your questions and keep everything running smoothly. Thank you for sharing your experience. Kevin Galante Service Manager

April 01, 2026

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This is the place to buy your vehicle. GM Shaun and the staff will go above and beyond to help you. This is my 4th corvette in four years and they have been fantastic. They will fix any is More

by CIGARANDTOBACCOLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward, Jim Zimmerman, Max Pieper, Mark Valerio, Carlos Santiago, Sam El-Zoul, Kellen Vrlik , Javier Hines

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Apr 02, 2026

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

February 09, 2026

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Employee Rating

Very thorough and informative. Easy to make an appointment and they keep you updated throughout the process. More

by Tgiomccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

January 16, 2026

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Employee Rating

Everyone was polite and professional from the time I walked in the door to the time I left. the work was done in a reasonable time with a full explanation ,Very satisfied More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Jan 16, 2026

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

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