Ben Bender
Ben Bender at Executive Chevrolet

Ben Bender

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.6
77 Reviews
4.6

77 Reviews

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77 Reviews of Ben Bender

September 25, 2026

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Employee Rating

The experience was satisfactory. Although I waited an hour longer than expected, the reason provided was acceptable, and overall, it was a fine experience. More

by Yana&Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Shaun Woodward General Manager

September 13, 2026

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Carlos and Shaun are the best. Everything was set up for when I got there, everything was a seamless process! More

by BPELCHAR
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 14, 2026

Executive Chevrolet responded

Your note about everything being set up before your arrival highlights our dedication to a smooth buying experience. Carlos and Shaun appreciate your kind words. Thank you for choosing our team for your Chevrolet Equinox purchase. Shaun Woodward General Manager

September 12, 2026

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We purchased a new Chevrolet in Rhode Island On our way back, we had an issue come on with the truck. We were able to leave it at Executive Chevrolet. Mark was exceptional and taking care of us.. we left i More

by ctsuperiorwater&radonsystems llc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Sep 12, 2026

Executive Chevrolet responded

Dependable service is at the heart of how our service department operates. We’re glad we could get your Chevrolet 3500 back on the road by Wednesday and also assist with your ten-year-old truck. Hearing that Mark took such good care of you means a lot to us, and we appreciate your decision to make us your lifelong service partner. Shaun Woodward General Manager

July 17, 2026

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I have bought 4 new Chevys from this dealer. Each one had all the services done at the dealer. I have found them to take the car on time, it’s ready when promised, the work was done well, and th More

by AL_LINDBLOM
Service Price Transparency
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Recommend Dealer
Yes
Jul 17, 2026

Executive Chevrolet responded

Thank you for choosing Chevrolet with us four times and trusting our service team. Shaun and our technicians are glad to have your Blazer EV ready when promised and to deliver the professional care you expect. We appreciate your loyalty and look forward to assisting you again. Shaun Woodward General Manager

June 30, 2026

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customer service and overall attention to detail was top notch. Being a paralyzed vet and a business owner they were kind enough to allow me to use a desk for my laptop while i waited. More

by SCOTTIEWHEELS123
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward, Mark Valerio

Jul 01, 2026

Executive Chevrolet responded

Thank you for highlighting our attention to detail during your Chevrolet 3500 service. Shaun was glad to set up a workspace so you could stay productive while you waited. Shaun Woodward General Manager

June 25, 2026

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Very good service and support . Was kept informed of what was going on . Everyone was pleasant! More

by Creativesisters98
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2026

Executive Chevrolet responded

Thank you for letting us know our service team kept you informed and provided friendly support during your Chevrolet Colorado’s visit. Ben and our team appreciate your kind feedback and look forward to assisting you again. Shaun Woodward General Manager

June 25, 2026

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Good customer service. Text reminder for appointment and texts on Progress of vehicle throughout the service appt More

by cbrennan7723
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Executive Chevrolet responded

It’s great to hear the text reminders and progress notifications made your Chevrolet Equinox service more convenient. We appreciate you sharing this feedback. We look forward to assisting you again. Shaun Woodward General Manager

June 12, 2026

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Had appointment waited over 2 hours and they never set tire pressures or other normal oil change things just oil and filter More

by JAYBRINK
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Max Pieper

Jun 13, 2026

Executive Chevrolet responded

Hi Jay, Thank you for giving us an opportunity to fix this situation. We apologize that this is the experience you had with our service department. We look forward to rectifying this and getting you situated. Thank you, Executive Chevy Service Team

June 06, 2026

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Great service and great workers! Easiest buyout process ever! Kellen made the process smooth and easy as can be! More

by dltrj25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward, Cerra Terrill-Rodriguez, Sarah Elliott, Kellen Vrlik , Alyssa who was in Finance helping you guys on loan from executive Honda 5/5 as well

Jun 06, 2026

Executive Chevrolet responded

Thank you for your 5-star review. We’re delighted the buyout process for your used Chevrolet Trax was so seamless and that Kellen made everything easy from start to finish. We appreciate you choosing us and look forward to assisting you again. Shaun Woodward General Manager

June 02, 2026

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They performed work for which they billed my insurance company $20,000, and now my air conditioner isn't working—and the very same dealer that damaged it refuses to fix it. More

by RIGOTORRES
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Workmanship
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Recommend Dealer
No
Jun 02, 2026

Executive Chevrolet responded

Thank you Mr. Torres for taking my call. I am glad you are giving me an opportunity to correct the situation. I look forward to getting your A/C repaired this Thursday. I apologize once again. Thank you, Shaun Woodward General Manager 203-493-5822

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