- DSMITH827
Verified Customer
Exceeded my expectation regarding the sales process for our new 2021 Genesis GV80. Ben was very informative and professional. They really earned our business by bending over backwards regarding he sales process.
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Mar 04, 2021 -
Elhart Automotive Campus responded
HI! We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review on Ben. He is a valuable member of our team. Our customer service is what we value the most, and we are happy to hear that you were 100% completely satisfied. Congratulations on your2021 Genesis GV80, it's a beautiful ride. We definitely look forward to seeing you soon. In saying that, if there is anything that we can do to help you before then, please let us know! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
- vjlruse
We entered the dealership having done months of research on cars and having already made a decision as to what car we wanted. At no time did the salesman try to steer us another way or question our decision. Instead, he spent about 3 hours walking us through the safety and electronic features, which were all new to our experience. He set up our Blue Tooth phone connections for us. He was friendly and personable and made our experience a truly enjoyable and worthwhile time.
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Mar 01, 2021 -
Elhart Automotive Campus responded
HI, the pleasure was truly ours! On behalf of Ben, and the rest of the Elhart team, I would like to thank you for granting us the opportunity to show you why and how our dealership has become recognized within our community. As you noted, our essence is our genuine commitment to ensuring your complete satisfaction--at whatever stage of the car-purchasing or owning process you are--and I could not be prouder of having such an incredible staff. Congratulations again on your "new" vehicle! We, too, look forward to growing a fulfilling life-long relationship. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
- DUANE.BLAKELY
Verified Customer
Ben took very good care of us when we bought our 2021 Genesis G80. It took a while to find the car we wanted, but between Ben and myself we found one.
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Feb 09, 2021 -
Elhart Automotive Campus responded
Hi Duane, it was a pleasure to read about your recent experience with our dealership. Ben will be thrilled to hear how his great customer service has produced another satisfied customer. He is a valuable member of our team. I'll be sure to pass along your kind words. Congrats on your new 2021 Genesis G80. We appreciate your business, and we look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
- daveandmarcia
Verified Customer
What a great experience. Jeff Schaap listened to our needs and delivered. What a great vehicle. Now we have 2 Hyundai,s in the garage. Kept our 2007 and now a 2020. Elhart is a great company to work with
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Feb 05, 2021 -
Elhart Automotive Campus responded
HI! Thank you for visiting Elhart Automotive, we appreciate your business and the time you took to write this review! For many years at Elhart Automotive, Jeff Schaap has worked hard to make sure every customer experiences the best service possible, and it's wonderful to know this was reflected in your recent visit too. He is a long time valuable member of our team. I will be sure to share your compliments with him. If there is anything else that you may need, please make sure that you let us know! Have an awesome day and congratulations on your new Hyundai! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
- kejoart
Verified Customer
Everyone was super nice! Ben went above and beyond to keep me in the loop about cars and to help me find the right one!
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Feb 03, 2021 -
Elhart Automotive Campus responded
HI, thank you for taking the time to write such a great review! Ben strives to create a positive buying experience for every customer, and he will be thrilled to hear that he's been successful at this. I'll be certain to share your compliments with him. Congrats on your new vehicle! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
- garymiami
Verified Customer
Ben Marietta is the reason I will keep coming back for future vehicles. Outstanding experience. He was knowledgeable, accommodating, and efficient....as well as a pleasure to work with
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Feb 01, 2021 -
Elhart Automotive Campus responded
Hi, we are thrilled to hear that you were extremely pleased with your experience at our dealership! Thank you for taking the time to share such stellar feedback, we appreciate the opportunity to earn your business. Ben is a valuable member of our team and I will be sure to share your compliments with him. Once again, thank you for taking the time to let us know how we did. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
- Jim D
Verified Customer
Ben Marietta is great! Low/no pressure. Let us set the pace of purchase. Knowledgeable. Easy to work with. Helpful. Highly recommend Elhart for new car purchase.
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Jan 29, 2021 -
Elhart Automotive Campus responded
Hi Jim, we would like to thank you for taking the time to give us your feedback. It is wonderful to hear that Ben was able to provide you with low pressure, knowledgeable and a helpful experience! We really appreciate this feedback and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
- houchinmd
Ben M amazing customer service attention to detail and follow up. I would highly recommend Elhart to any of my friends and family. The Genesis GV 80 is pure luxury at a fraction of the price. Could not be more pleased or impressed.
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Jan 28, 2021 -
Elhart Automotive Campus responded
HI, we are thrilled to hear that you were extremely pleased with your experience at our dealership! Thank you for the opportunity to earn your business and for recognizing Ben. He is a valuable member of our team. Enjoy your new Genesis GV80. Happy Driving. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
- ddevries0
Verified Customer
Skye and I have worked together for about 10 years and I have bought at least that many cars from him. He does a great job and the dealership is fantastic.
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Jan 12, 2021 -
Elhart Automotive Campus responded
HI! Thanks for the positive feedback! It's great to hear that you have enjoyed our services so much that you've bought atleast 10 cars from our dealership! Customer satisfaction is top priority and I'm glad to Skye shows you that we work hard to keep our customers satisfied each and every time! Skye is a valuable member of our team. Thanks for your loyalty and the five-star review! Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
- WLHMICHIGAN
Verified Customer
The service department was very friendly and, most of all, provided great service on both of my vehicles. Rod McKenzie is always a pleasure to work with.
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Dec 31, 2020 -
Elhart Automotive Campus responded
HI! Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying and servicing experience for every customer, and Rod will be thrilled to hear that he's been successful at this. I'll be certain to share your compliments with him. We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
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