Ben Ong | Page 4

Absolutely The Best Auto Dealership Experience - Ever! I am in my 70's, a certified car guy who has probably purchased 40+ new, mostly high end cars. My delight with Jaffarian Volvo this week can not I am in my 70's, a certified car guy who has probably purchased 40+ new, mostly high end cars. My delight with Jaffarian Volvo this week can not be overstated! I had been in the market to upgrade my wife's 2019 Volvo XC60 with 10K miles. I had visited several Boston area dealers trying to find a rare new XC60 B6 Ultimate that must have a specific and rare configuration. I scoured dealer websites and there were few options. I was concerned that I might have to amend my 'recipe'. I saw a Jaffarian ad on Facebook and I saw a car that might be a fit. But, Jaffarian was in Haverhill, which I had never even been to and I live south of Boston. But, I wanted the car, if at all possible. I called Jaffarian and got to speak with Alfonso Romano. Alfonso and I hit it off immediately. I was impressed with his knowledge and willingness to help. I was gushing that I had found exactly what I was looking for. I had given up any 'leverage' because it was obvious this is what I wanted. Alfonso referred me to a salesperson, Hunter Bahr. Hunter called me while I was still talking to Alfonso.. We set up the framework for a fair deal in about 45 seconds over the phone. They offered exactly what I wanted on our trade (when does that ever happen?) and a very fair price on the new car. Hunter was just terrific. He had encyclopedic knowledge of the car, the options and how to expedite the deal. My wife and I actually made the sojourn to Haverhill and we were thoroughly impressed all over again in person. We made the deal and Hunter could not have been straightforward and easier to work with! He wrote up the deal and then we met 'the business guy', usually my least favorite part of any transaction. But, not this time, not at Jaffarian! We met Mo Rochdi, another very friendly and thoroughly professional guy who wanted to be sure we knew everything about the deal and all the paperwork. Mo also could not have been better to deal with. He facilitated the plate transfer and we were able to pick up the new car on Monday, with a completed registration and inspection sticker applied. This all happened as seamlessly and as quickly as I have ever experienced at ANY dealer. At delivery, our delight was enhanced by meeting the estimable Beng Ong, Volvo Brand Specialist Yet another thoroughly professional and very friendly expert. Beng patiently and unhurriedly went over all the features of the '23 XC60 and especially the Google Assistant interface platform. We loved Beng and his knowledge and enthusiasm and people skills. Jaffarian Volvo is The Best Auto Dealer that I have ever worked with: A Team of All Stars at every position! More

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I cannot say enough great things about this dealership. Quick service and no pressure - after trading in my car, I was in my new one the next day. Special thanks to Urbain, Ben, and Jose. Highly recommend! Quick service and no pressure - after trading in my car, I was in my new one the next day. Special thanks to Urbain, Ben, and Jose. Highly recommend! More

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We had a fantastic experience purchasing our second XC90 from Jaffarian. Gavin’s team was helpful and very easy to work with. David, in sales is super easy to work with knowledgeable about the new 2023 mod from Jaffarian. Gavin’s team was helpful and very easy to work with. David, in sales is super easy to work with knowledgeable about the new 2023 model and process. Aimee, in financing was personable and organized. Ben, handed off our new car with an expert eye in explaining the differences with the newer model. Highly recommend Jaffarian Volvo! More

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Excellent and thorough sales experience. All my questions were answered and left pleased with my purchase. All my questions were answered and left pleased with my purchase. More

by VEALEKT Verified Customer Verified Customer

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Smooth transaction, no issues, had the model and color combination in stock that I was looking for. combination in stock that I was looking for. More

by Volvodriver Verified Customer Verified Customer

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I purchased a certified preowned XC60 last July. Beng was awesome to deal with. He took the time to go over all of the features my new vehicle had. He was knowledgeable and professional. I have purc Beng was awesome to deal with. He took the time to go over all of the features my new vehicle had. He was knowledgeable and professional. I have purchased multiple vehicles in my life and my experience dealing with Beng was the best experience I have had. More

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Beng was the best car salesmen we've worked with! Extremely knowledgable, friendly and professional! Extremely knowledgable, friendly and professional! More

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It was a real pleasure to work with Beng and Curtis. Beng is very courteous, professional and friendly. Definitely not pushy! We look forward to the convenience of the Volvo Valet service. Beng is very courteous, professional and friendly. Definitely not pushy! We look forward to the convenience of the Volvo Valet service. More

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Typically buying a new car can be stressful but Narek made the process fun, smooth and painless. He’s genuine, knowledgeable and prioritizes what is best for YOU! I couldn’t be happier with my experience made the process fun, smooth and painless. He’s genuine, knowledgeable and prioritizes what is best for YOU! I couldn’t be happier with my experience. I highly recommend this dealership and reaching out to Narek! Everyone I met was very helpful and kind, as well. 10/10 More

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A great experience at Jaffarian Volvo! This was a first car purchase for my daughter and we chose a Volvo because of safety and reliability. The Jaffarian team was very helpful in understa This was a first car purchase for my daughter and we chose a Volvo because of safety and reliability. The Jaffarian team was very helpful in understanding her needs and was truly committed to ensuring that we had a positive customer experience. The Jaffarian team worked with us to make sure that the XC90 was the right fit and followed up after completion of the transaction to ensure our satisfaction. I give this team my highest commendation for outstanding customer service. More

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