Benjamin Lee | Page 3

I purchased a car last week from Alonzo Ames of brinson Ford and I am very pleased with my purchase he has always been a good salesman very knowledgeable in the field has always answered my questions to po Ford and I am very pleased with my purchase he has always been a good salesman very knowledgeable in the field has always answered my questions to polite very courteous the staff was excellent to deal with very friendly people there y'all need to buy your next vehicle at Brenton Ford thank you More

Report | Print

I had a wonderful experience with Brinson Ford and each emplyee that I came in contact with. I will recommend for sure emplyee that I came in contact with. I will recommend for sure More

Report | Print

Chance Brock did a great professional job. Richard and Ben were helpful and friendly also. Richard and Ben were helpful and friendly also. More

Report | Print

Great company. Sales reps are very helpful. Our company has purchased 5 F150's over the last year and a half and will definitely use them again. Sales reps are very helpful. Our company has purchased 5 F150's over the last year and a half and will definitely use them again. More

Report | Print

DONT DO BUSINESS WITH THESE PEOPLE! I purchased my VW Passat in April. I previously posted because there were issues with the tires, oil, mildewed filters in the car, etc. Then two month I purchased my VW Passat in April. I previously posted because there were issues with the tires, oil, mildewed filters in the car, etc. Then two months later, after taking the car in several times, found out there were major issues with the engine that was being caused by the oil problem when I purchased the car... no problem right... I bought the warranty! Well my car sat at Patterson VW in Tyler for almost a month, Brinson provided a loaner car. Patterson jumped through every hoop asked by the Ford ESP warranty. Yet they still wouldn't pay for the engine to be replaced. One day alone, I made 12 calls to Brinson... and never received a call back. I have called so many times that they know me when I call. I was told they needed to pick up their loaner car... cool... what am I supposed to drive while the warranty is still being process supposedly, "that is not our concern, nor problem, but you can rent a car at your own expense". Why should I be renting a car when I just purchased a car. I got fed up and took the car back to trade it, which I felt was my only option... they wouldn't trade the car back and then Cheryl wouldn't even tell me how much the car was worth... I went to Brinson in Corsicana and had the car valued and 4 months later, there's a $4K difference in what they sold it to me for. I think I have been patient dealing with this for 4 months. Having the car towed here and there, sitting at the shop, VW firmly stating the engine, turbo, and exhaust need to be replaced, and Brinson doing exactly NOTHING about it... so it's time to take this to the next level, and not because I may win or lose, but because it is the principle of the matter... stand by what you sell or at least attempt to make it right! More

Report | Print

Great Experience! Ben is awesome! Other dealerships denied me because of how much I still owed on my car, but Ben went above and beyond to get me into a brand new car! Ben is awesome! Other dealerships denied me because of how much I still owed on my car, but Ben went above and beyond to get me into a brand new car! Pretty much did everything over the phone on my lunch break! They even delivered the car to ME! I definitely recommend these guys! More

Report | Print

It was awesome! Great experience overall! Very friendly staff, very easy to deal with. we got exactly what we wanted at a good price and no hassle!! Our sales guy w Great experience overall! Very friendly staff, very easy to deal with. we got exactly what we wanted at a good price and no hassle!! Our sales guy was awesome! More

Report | Print

Ben Lee Very Professional I highly recommend this dealership and Ben Lee. He has helped me look and compare tricks over the phone and in person! I highly recommend giving him a I highly recommend this dealership and Ben Lee. He has helped me look and compare tricks over the phone and in person! I highly recommend giving him a call! More

Report | Print

Best car buying experience ever!!! Forget about the horror stories of car buying. Brinson Ford, Benjamin Lee and Mike Andrews are the best! Amazing customer service! Benjamin Lee is Forget about the horror stories of car buying. Brinson Ford, Benjamin Lee and Mike Andrews are the best! Amazing customer service! Benjamin Lee is the best Sales Consultant that I have dealt with. He made sure I knew about factory rebates and offers that would benefit me. Mike in Financing was great! I am a Brinson Ford customer for life! More

Report | Print

Impecable service!!! Treated like a queen!! Thank you all Service was outstanding. Complete gentleman that helped throughout the entire transaction. Will definitely be making Brinson my home for future car Service was outstanding. Complete gentleman that helped throughout the entire transaction. Will definitely be making Brinson my home for future car buying. Thank you all so much for helping me with my first car buying experience!!! Hats off to Brinson Ford Athens TX!!!!! More

Report | Print