
Benjamin Lugo
Sales Associate
OffLeaseOnly.com The Nation’s Used Car Destination - Orlando
8443 McCoy Road
Orlando, FL 32822
65 Reviews
Write a Review65 Reviews of Benjamin Lugo
January 23, 2023
I have never had a good experience buying a vehicle. However, from start to finish at Off Lease, I felt like I was in control. I never once felt pressured or blown off. I felt informed and like I matter However, from start to finish at Off Lease, I felt like I was in control. I never once felt pressured or blown off. I felt informed and like I mattered! I was presented the information about the car I wanted. Ben told me that the issues my car had would be corrected. And they have followed through on those claims. Thank you for changing my mind on car buying. More
Other Employees Tagged: Cesar Robles
January 20, 2023
Great variety of cars to choose from and all in very good condition. All personal very polite and knowledgeable. I definitely recommend . condition. All personal very polite and knowledgeable. I definitely recommend . More

Other Employees Tagged: Joel Augustin, Omar Suph
January 07, 2023
I love this dealership. Around two months ago I came in to purchased the same vehicle I have now I guess I wasn't totally ready then,however Ben was very helpful then an Around two months ago I came in to purchased the same vehicle I have now I guess I wasn't totally ready then,however Ben was very helpful then and now ,when you receive good service you want the same person and I call and got the same person and he knew what I wanted, and I got it totally a smooth transition. Thanks Benjamin and team. More

Other Employees Tagged: Juan Cordoba, Omar Suph
December 31, 2022
I asked if my credit would be pulled more than once. I was reassured it would not!! There is and was NO NEED to pull credit more than once, as you pointed out my 891 score. I now have 5 hard inquiries o I was reassured it would not!! There is and was NO NEED to pull credit more than once, as you pointed out my 891 score. I now have 5 hard inquiries on my credit by this company. They also were aware of a check engine light. The cleared the codes and didn't lie but omitted what was in the codes. Made it sound like it was no big deal. Drove home just fine, parked the car and went in to get the wife. Came back out, started it and ohhh yeah the check engine light is on. Take it to my mechanic and he pulls up the stored code history which was several, my mechanic says he can clear them. Nope, only can clear the one the dealer told me was NO BIGGIE. I asked my mechanic how did the dealer clear the codes. He says thats the difference between my $2000 computer and theirs which is probably $8000. I called the dealer and neither person I worked with was working, I was told they had the day off. Interesting, because you Benjamin told me you were working up to Friday because they gave you Saturday (New Years Eve) off. I don't like people that are not transparent and go against what I asked and was reassured it would happen. You sat around talking and joking with my son and I, knowing you would make a sale as long as you lied. No worries, cause when asked where I got my vehicle , I tell people I got it local and then I tell them how I was looking at a vehicle with you guys but that your dirty and deceiving. I'm still waiting for my call back as I was told you and or Angie would call me. I own 3 businesses and have 4.5 star rating. Listen son, 4.5 star rating happens when you do the right thing. Go better yourself and people just might trust you and you just might get repeat business More

Other Employees Tagged: Hugo Rios, Ricardo (Ricky) Dordete
December 10, 2022
Benjamin was really helpful super nice and so patient with me!! Great salesman and definitely recommend him! Thank you for helping me find my first car. with me!! Great salesman and definitely recommend him! Thank you for helping me find my first car. More

Other Employees Tagged: Ahmed Almujbber
December 03, 2022
Greta service , amazing staff , felt genuinely cared for even when the paper work and things got hectic . even when the paper work and things got hectic . More

Other Employees Tagged: Cesar Robles
November 17, 2022
Benjamin was amazing. He had great customer service skills, helped me through the whole process of picking out my new car, test driving it, till I closed the deal and purc He had great customer service skills, helped me through the whole process of picking out my new car, test driving it, till I closed the deal and purchased it. Couldn’t have asked for a better representative. Thank you! More
Other Employees Tagged: Richard (Gabe) Gabriel
November 10, 2022
Muito bom atendimento e rápido serviço , recomendo off lease Orlando para a compra do seu próximo carro lease Orlando para a compra do seu próximo carro More
Other Employees Tagged: Isaias Rivera, Khaled Haque, Mahyar (Matt) Shamseddini
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