Berit Ostensen

ok service personnel walk me through the process and texted me when my vehicle is ready texted me when my vehicle is ready More

by Mikee0508 Verified Customer Verified Customer

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Everyone is always polite. I have had no problems getting any issues resolved swiftly. Overall and all around great. I have had no problems getting any issues resolved swiftly. Overall and all around great. More

by COOKIESCORPIO Verified Customer Verified Customer

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I scheduled an appointment for a factory recall last Thursday. Half an hour into the appointment on Monday all work stopped because a VIN-specific part had to be ordered. Had to come back on Wednesday t Thursday. Half an hour into the appointment on Monday all work stopped because a VIN-specific part had to be ordered. Had to come back on Wednesday to get the recall done. You had all necessary information from the beginning including the VIN. Get your act together before scheduling appointments. More

by JB Verified Customer Verified Customer

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They were excellent in every way They were both professional and friendly It was a wonderful experience professional and friendly It was a wonderful experience More

by Pbrowerlpi Verified Customer Verified Customer

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BERIT Was very knowledgeable and professional in assisting me with my problem of the engine oil burning very fast. We followed the protocol set by KIA and it appears for now the problem has been cor assisting me with my problem of the engine oil burning very fast. We followed the protocol set by KIA and it appears for now the problem has been corrected for now More

by NEGRONJA Verified Customer Verified Customer

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Everything went perfectly. No one tried to coerce us into anything. Everyone was kind and polite and just plain nice. We told them what we were looking for and the first vehicl No one tried to coerce us into anything. Everyone was kind and polite and just plain nice. We told them what we were looking for and the first vehicle they showed us was the perfect one. I would highly recommend Napoli Kia to everyone. More

by RosalieCT Verified Customer Verified Customer

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It was great! Everybody was extremely nice. I didn't have to go inside the young lady brought my keys out to me. That was indeed helpful. Everybody was extremely nice. I didn't have to go inside the young lady brought my keys out to me. That was indeed helpful. More

by annapettway Verified Customer Verified Customer

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Berit is the best! And the tech Mike always takes great care with my car. And the tech Mike always takes great care with my car. More

by Chapman2 Verified Customer Verified Customer

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It was a very pleasant experience no hassle and very quick. My daughter was very pleased. quick. My daughter was very pleased. More

by LIVINGSTON.LW Verified Customer Verified Customer

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Super professional, always welcoming I really love the people at Napoli Kia. Top level of professionalism people at Napoli Kia. Top level of professionalism More

by FDEBELLIS17 Verified Customer Verified Customer

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