Berit Ostensen
Berit Ostensen at Napoli Kia

Berit Ostensen

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Berit Ostensen

November 11, 2026

Dealership Rating
Employee Rating

As usual it was great I choose Kia Napoli's service because of the quality of the work, the information that they give you on your car's overall condition and the personnel. I have owned KIAs for the p More

by pekardaden
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

November 09, 2026

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Employee Rating

Excellent! vehicle ready before promised I really like the video inspection of the car by the technician More

by Matthaller42
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

October 31, 2026

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Employee Rating

I had a wonderful experience with Berit at the dealership’s service center! She was incredibly kind, friendly, and helpful throughout my visit. She made the entire process smooth and stress-free. More

by natalie.pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 31, 2026

Dealership Rating
Employee Rating

Good customer service Good customer service Good customer service Good customer service Good customer service Good customer service More

by messageformiguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2026

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Employee Rating

I already did all this yesterday. Our experience was wonderful. The dealership is great and responsive, and I never have to worry about having issues More

by RosalieCT
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

October 28, 2026

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Employee Rating

Always have an excellent experience I love this dealership. Berit always goes above and beyond to accommodate me and address whatever my issue is at the time I don't have anything bad to say about More

by Ginacadillac638
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

October 24, 2026

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Employee Rating

You never add brake oil and anti-Freeze when I do the oil change No brake fluid and no anti-freeze More

by sergejuni1984
Recommend Dealer
No

Other Employees Tagged: Berit Ostensen

October 23, 2026

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Employee Rating

Excellent. She got me in and out as quick as possible. And kept me aware of everything going on More

by Mtpiombino
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

October 22, 2026

Dealership Rating
Employee Rating

I had a nice experience at the dealership. The service advisor was very knowledgeable and friendly More

by TERESADINGLE30
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

October 20, 2026

Dealership Rating
Employee Rating

She kept in touch with us and let us know what was needed, she was kind and attentive, A+ customer service More

by Xabier
Recommend Dealer
Yes

Other Employees Tagged: Berit Ostensen

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