Bernardo Hernandez
Bernardo Hernandez at Schomp Hyundai

Bernardo Hernandez

Express Service Advisor

Schomp Hyundai

100 Havana St
Aurora, CO 80010

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Dealership Experience

1 yr, 4 mos

Languages Spoken

English English

Spanish Spanish

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1 Review of Bernardo Hernandez

December 12, 2024

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Employee Rating

Service department: Very poor communication in terms of what the problem is with the vehicle, how much it will cost to fix, whether they will have the parts in stock, how long it will take to fix, wheth More

by LJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Omar Castillo, Dana Hallman, Caleb Scyoc, Alex Banuelos , Cameron Ferguson, Kenneth Heintz, Boe Muckley, KJ Rodriguez

Dec 23, 2024

Schomp Hyundai responded

I'm sorry to hear about your experience with our service department. It sounds like we fell short in communication and efficiency, which is not what we strive for. We appreciate your feedback as it helps us improve, and we'd like the opportunity to make things right if possible. Please feel free to reach out at your convenience so we can discuss this further. Thank you, Jeremiah Hooley - General Manager - (303) 734-7587

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