Bill Recko | Page 6

My car is 2 years old and in the last 7 months the fuel pump went.I brought it in to be fixed when I got it back they didn’t connect the fuel neck line additionally they did not put the drive shaft back in pump went.I brought it in to be fixed when I got it back they didn’t connect the fuel neck line additionally they did not put the drive shaft back in properly!!! So I brought it back again they apologized for their mistake and fixed the problem now a month after that my check engine light pops on so I bring it back to be fixed AGAIN. Fast forward to a month and a half later after getting my car back AGAIN the whole car is SHAKING when in park!! I am very disheartened at this, not only did I miss multiple days of work, this location is a hour and half drive both ways from my house.This is beyond frustrating to pay $525 a month for a brand new car and it be in the shop more than my last 15 year old car.Not to mention the drive shaft fell out when I was on the highway I could have seriously been injured or killed.I went to this location because it had decent reviews but I wont be buying another car from them.The service guy George was very rude to me on the phone when I initially brought my car in the first time and even raised his voice at me and was not helpful or accommodating in anyway he made me wait multiple days to get a rental because they “ had to figure out what was wrong with it before giving me a rental” I dropped off my car to them ( by tow ) on Tuesday I didn’t get approved for a rental until Saturday!!! So I missed all those days at work. The only two things I can say is they fixed everything for free ( I am in warranty ) and secondly bill in service has been very helpful and accommodating.I asked for bill after a few blunt phone calls with George. More

by GAIGELEMIRE Verified Customer Verified Customer

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Great sevice from parts dept and service dept. parts ordered a tire for me on friday nite Delivered 830am saturday morning and service had it placed on the car by 930 am. Unbelievable that's parts ordered a tire for me on friday nite Delivered 830am saturday morning and service had it placed on the car by 930 am. Unbelievable that's what you call great sevice. More

by dscwi Verified Customer Verified Customer

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Quick and easy getting appointment Oil change Done with in an hour Waiting area was very comfortable in an hour Waiting area was very comfortable More

by RLARGENTON Verified Customer Verified Customer

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service was easy to schedule, timely and very professional. The service at Nucar Chevrolet of Woburn is excellent. professional. The service at Nucar Chevrolet of Woburn is excellent. More

by DWGANLEY Verified Customer Verified Customer

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Lannan Chevrolet has been part of my youth for many years. I bought there, I service there, I've washed cars there, and was offer a job year. Great staff, Michael Lannan and Gary Santappio and Service years. I bought there, I service there, I've washed cars there, and was offer a job year. Great staff, Michael Lannan and Gary Santappio and Service Writer George are the bomb. Great care of you customers. Big thumbs up 👍 More

by KMREYNOLDS Verified Customer Verified Customer

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Excellent service! Been in three times and everyone was helpful to what I needed for my new car Been in three times and everyone was helpful to what I needed for my new car More

by pdascnico7 Verified Customer Verified Customer

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Had my tahoe serviced. Now I have a new problem from the service. My brakes were checked. Now I get an error code, my brake monitor needs service I don’t have time for this Now I have a new problem from the service. My brakes were checked. Now I get an error code, my brake monitor needs service I don’t have time for this. Service is an inconvenience to begin with but it is necessary but then to have to make a repeat trip. Not Happy More

by JIMLISTER Verified Customer Verified Customer

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Friendly service . No hassles. I would rate my experience as above average. Nice to see. No hassles. I would rate my experience as above average. Nice to see. More

by S-KING Verified Customer Verified Customer

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I was able to get an appointment with them the same day! ! Donald and his team provide me a great customer service!! Very happy with the final product! ! Donald and his team provide me a great customer service!! Very happy with the final product! More

by c.aragon111 Verified Customer Verified Customer

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We have bought numerous cars from here! We always use Austin as our salesman! He is the absolute best!!! And Greg in financing is exceptional! He explained every detail of the process a We always use Austin as our salesman! He is the absolute best!!! And Greg in financing is exceptional! He explained every detail of the process and saved us the most $$ he possibly could!! Bill and Vicky in service are top notch! The whole team works hard to make you feel like you are the most important customer!!! More

by JIM.NOS Verified Customer Verified Customer

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