Bill Shoemaker | Page 16
Service Manager
Barker Buick GMC Cadillac
2030 E Ireland Grove Road
Bloomington, IL 61704
296 Reviews
Write a Review296 Reviews of Bill Shoemaker
November 01, 2023
Barker is a fast and very efficient dealership. Every time I've used their services, it's been a good experience. Every time I've used their services, it's been a good experience. More
Other Employees Tagged: Brian Eden , Cody Monkman
October 26, 2023
very good place to purchase and have a car serviced. Would recomend to my friends. Would recomend to my friends. More
Other Employees Tagged: Misty Yount, Brian Eden , Cody Monkman
October 18, 2023
Our first and only experience with Barker did not go well. 30 minutes after purchasing a used car from them we had an issue. Immediately we called the sales person we purchased the car from. Knowing we well. 30 minutes after purchasing a used car from them we had an issue. Immediately we called the sales person we purchased the car from. Knowing we were told there was no warranty or guarantee we hoped they would take care of the issue. The sales person told us his boss said we needed to “get the vehicle back to them”. That’s when things did not go so well. Their service area told us it would cost around $800 to fix the problem and we would have to pay for half of it. After checking other places, I found to fix the issue would be between $3-$400; so it was very obvious we would be paying the full cost of the repair. The sales person was great to work with, but his sales boss who made the decision thinks customers are naïve. His sales boss needs to take a look at how he deals with customers. Can’t say much for the buying experience at this Barker place. … interesting that I noticed they always respond to online reviews by telling you to call them to discuss the problem. Obviously, they don’t want the public to see their response in writing. More
October 15, 2023
Very helpful and attentive to customer needs. Scheduled work to be done asap. Great service Scheduled work to be done asap. Great service More
Other Employees Tagged: Brian Eden , Cody Monkman
October 14, 2023
Professional, helpful and friendly! Appreciate their attention to details and extras they offer like a car wash! Appreciate their attention to details and extras they offer like a car wash! More
Other Employees Tagged: Brian Eden , Cody Monkman, I appreciate all the technicians that work behind the scenes to ensure customer satisfaction!
October 05, 2023
First/initial visit to this dealership to service my truck. I waited on it; didn't take long. I found out after reviewing my receipt as to why. Appears all they did was change the oil and gave the tr truck. I waited on it; didn't take long. I found out after reviewing my receipt as to why. Appears all they did was change the oil and gave the truck back to me. No indication from the receipt or review of it by the service tech as to what was actually done in this visit and outcome. EXTREMELY DISAPPOINTED. Furthermore, while waiting for the service to be completed, I walked through the sales department and out into the lot to look at their trucks available for sale. Spent several minutes walking through the lot, and not seeing what I was looking for, walked back through the sales department and waited in the lounge for my truck to get done. NO ONE from the sales department bothered to greet me when I went to look at their inventory, even when I (purposely) walked through the sales department - twice! Having said all this, in context I am in the market to upgrade my truck, Barker GMC Bloomington will NOT be on my list of dealerships to contact to make such upgrade. Furthermore, I'll probably drive back to the dealership where I was previously getting my oil changes. At least there they treated me like a 'customer'. More
October 04, 2023
Friendly, excellent service. Quick to respond and goes over everything really well. I would highly recommend purchasing a vehicle from this dealership. Quick to respond and goes over everything really well. I would highly recommend purchasing a vehicle from this dealership. More
September 19, 2023
Appointment was at 8AM they got me in right away and trouble shot the truck and down loaded a update to the ECM and got me out the door quickly. can't ask for anymore than that trouble shot the truck and down loaded a update to the ECM and got me out the door quickly. can't ask for anymore than that More

